Hays Travel - Yarm Avis 

545
TrustScore 5 sur 5

4,9

95 High Street, TS15 9BB Yarm, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hays travel Yarm. From booking cruise to returning unused Euros their service was first class. Answered any queries I had and went out of their way to contact cruise customer service and insurance pol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always, the ladies in Yarm are great for finding us a holiday with everything we asked for. Becki has been extremely helpful, she’s just always busy when I call so Emmy was able to book us in time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emily at Yarm Branch was just brilliant . We had strict date constraints and only 3 airport choices . She was patient and knowledgable and nothing phased her even though we had lots of factors t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rang Hays Travel in Yarm to ask if they could book a holiday quickly for us as there was only one room left in the hotel we wanted to go to. Karen pulled out all the stops, gave us a very good price... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

545 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(545)

118 436 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service from the 2…

Great customer service from the 2 members of the team I dealt with . Both of them were very helpful and made sure I got the best deal possible for our holiday.

12 février 2026
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Réponse de Hays Travel - Yarm

Hello Michael,thank you for taking the time to complete a Trustpilot review & for your kind words,Kind Regards ,Karen & girls Yarm branch.

Noté 5 sur 5 étoiles

Always willing to find the best for their customers

Excellent service and staff in the Yarm branch. Always go the extra mile to help and with know pressure.

12 février 2026
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Réponse de Hays Travel - Yarm

Thank you for your lovely review! We hope you enjoy your holiday, Emily and the girls at Hays Travel Yarm :)

Noté 5 sur 5 étoiles

Very friendly and so helpful that’s why…

Very friendly and so helpful that’s why we came back to book our holiday again

9 février 2026
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Réponse de Hays Travel - Yarm

Hi Angela, thanks for your lovely words. Its a pleasure helping you plan your holidays, thanks from Team Yarm :)

Noté 5 sur 5 étoiles

We came into hays travel in yarm today…

We came into hays travel in yarm today for the first time to book a Holliday to Las Vegas we dealt with Karen and ong what an amazing lady she is she sat with us for hours trying to sort out our Holliday package an what we wanted an she didn’t stop till she had found us the best Holliday we are so happy an now we wouldn’t go to anyone else

9 février 2026
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Réponse de Hays Travel - Yarm

Hello Gary & Laura, thank you for taking the time to complete a Trustpilot review & for your kind words,Many thanks,Karen & girls yarm branch.

Noté 5 sur 5 étoiles

Great customer service

Was so much more of a pleasant experience actually going into the travel agency, we had all questions answered and and got so much information.
Very professional, excellent customer service.

8 février 2026
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Réponse de Hays Travel - Yarm

Hello Nicola,thank you for taking the time to complete a trustpilot review & for your kind words.Many thanks .Karen & girls Yarm Branch.

Noté 5 sur 5 étoiles

Efficient Service

The agent Karen was efficient and understood what we required for our forthcoming cruise.

7 février 2026
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Réponse de Hays Travel - Yarm

Hello Linda & Keith,thank you for completing a Trustpilot review ,a lovely cruise to look forward to ,Kind Regards,Karen & girls yarm Branch.

Noté 5 sur 5 étoiles

assistant was very friendly and…

assistant was very friendly and efficient

8 février 2026
Logo de Hays Travel - Yarm

Réponse de Hays Travel - Yarm

Hello Alison,thank you for taking the time to complete a trustpilot review & for your kind words,Many Thanks,Karen & girls Yarm Branch.

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always. Wouldn’t dream of booking my holidays anywhere else.
Thanks to Rashida for finding me a lovely sunny holiday break at the beginning of March.

8 février 2026
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Réponse de Hays Travel - Yarm

Hello Colin,thank you for taking the time to complete a Trustpilot review and for your kind words,Karen& girls Yarm branch.

Noté 5 sur 5 étoiles

The welcome as I went in and greetings…

The welcome as I went in and greetings like friends and always so helpful and take there time to find what is just right for me

30 janvier 2026
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Réponse de Hays Travel - Yarm

Lovely feedback thank you so much for taking the time to do this. I will pass your comments on to Karen :)

Noté 5 sur 5 étoiles

Girls Trip

The lady on the desk was very helpful and knowledgeable about the holiday we were booking. This is the second holiday which we have booked through Hays Travel and we found it a great experience

4 février 2026
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Réponse de Hays Travel - Yarm

Hi Andreana, thanks for your review. I hope you all have a great time when it comes round, Helen

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, very helpful and found the perfect holiday for me and my family!!
Would definitely recommend!

1 février 2026
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Réponse de Hays Travel - Yarm

Hello Sam,thank you for taking the time to complete a Trustpilot review & for your kind words ,Kind Regards Karen & girls Yarm Branch.

Noté 5 sur 5 étoiles

Kefalonia Sep 26

We were able to book a holiday package that perfectly suited our needs. Hays Travel (Yarm) have well trained staff and we are particularly greatful to Emily who was superb in finding the right combination of peramaters to create a great holiday deal for us.

31 janvier 2026
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Réponse de Hays Travel - Yarm

Thank you so much for your lovely review, we are so glad to have found your perfect holiday for you! Emily and the girls at Hays Travel Yarm

Noté 5 sur 5 étoiles

Efficiency

Friendly efficient staff. Nothing too much trouble. Explained everything well

31 janvier 2026
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Réponse de Hays Travel - Yarm

Hello Judith, thank you for taking the time to complete a Trustpilot review & for your kind words,Kind regards Karen & girls Yarm branch.

Noté 5 sur 5 étoiles

Brilliant service

Extremely helpful and got us a fantastic deal. Took time to listen to our needs. Overall a brilliant experience 👏

30 janvier 2026
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Réponse de Hays Travel - Yarm

Hi Jane thank you so much for your lovely feedback :) It was a pleasure to find you exactly what your looking for. Rashida & girls Hays Travel, Yarm

Noté 5 sur 5 étoiles

Staff were fabulous as always

Staff were fabulous as always, book atleast twice a year always look forward to seeing the wonderful staff in yarm

31 janvier 2026
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Réponse de Hays Travel - Yarm

Hello Ian, thank you for taking the time to complete a Trustpilot review and for your kind words ,Many Thanks Karen & all the girls Yarm Branch.

Noté 5 sur 5 étoiles

Friendly helpful

Friendly helpful

31 janvier 2026
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Réponse de Hays Travel - Yarm

Thank you so much for your lovely review, we hope you enjoy your holiday! Emily and the girls at Hays Travel Yarm

Noté 5 sur 5 étoiles

Professional Staff

Each member of staff at the Yarm office have been so professional and knowledgeable in assisting in the booking of long haul tours.

30 janvier 2026
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Réponse de Hays Travel - Yarm

Thankyou for such a lovely review. We hope you have a fantastic upcoming trip. Rashida & girls Hays Travel Yarm

Noté 5 sur 5 étoiles

Fantastic service friendly and helpful

Fantastic service friendly and helpful, 2nd Holliday we have booked with Hays Yarm

27 janvier 2026
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Réponse de Hays Travel - Yarm

Hello Lee, thank you for taking the time to complete a Truistpilot review and for your kind words ,Many Thanks Karen & girls Yarm branch.

Noté 5 sur 5 étoiles

Great Service.

The staff always make the experience great. They are very friendly and remember me from previous visits which makes me feel like a valued customer. They always do their best to find just what I'm looking for and go above and beyond to get my perfect holiday.

20 janvier 2026
Logo de Hays Travel - Yarm

Réponse de Hays Travel - Yarm

Hello Sheila, thank you for taking the time to complete a Trustpilot and for your Kind words,Many thanks,Karen& girls Yarm branch.

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