Very last minute booking. Helped by Abi. Booked Wednesday afternoon and left Thursday morning for airport. Only 1 hotel available at our required destination and not our usual hotel. Turns out to be a... Voir plus
L'entreprise a répondu
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Very last minute booking. Helped by Abi. Booked Wednesday afternoon and left Thursday morning for airport. Only 1 hotel available at our required destination and not our usual hotel. Turns out to be a... Voir plus
L'entreprise a répondu
We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
L'entreprise a répondu
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... Voir plus
L'entreprise a répondu
Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Middle Street, BA20 1LZ, Yeovil, Royaume-Uni
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Excellent staff and all friendly and sorted out holiday with ease.

Réponse de Hays Travel - Yeovil Middle St
Great service. Very knowledgeable and extremely polite. I’d certainly recommend using Hays Travel. Thank you. 🤩

Réponse de Hays Travel - Yeovil Middle St
This was the third time we have booked a holiday with Hays Travel and the third time we have been very pleased with the help, professionalism and support we received to ensure we got the holiday we want.

Réponse de Hays Travel - Yeovil Middle St
Can only describe the service that we received from Fleur and colleague as outstanding in booking our flights from the UK to Australia after we had endured a stressful time trying to book elsewhere.
The whole booking process from start to finish was very clear and easy to understand and at a cost which was within our budget. We left the shop with a great relief lifted from our shoulders, thanks again Fleur and colleague

Réponse de Hays Travel - Yeovil Middle St
Very helpful member of staff called Fleur. Made my partner and myself choose a holiday we could not decide on but with her guidance we are looking forward to our holiday

Réponse de Hays Travel - Yeovil Middle St
Tried to pay for the holiday using your secure payment on a credit card but was rejected twice, was informed to contact my bank which I did, only to find the secure payment you use doesn’t accept credit cards payments … something you could possible learn by, than myself finding out the information,
relay it to your staff for further transactions I n the future possibly

Réponse de Hays Travel - Yeovil Middle St
Rachel did everything she said she would. Our requirements were met, and alterations maid when I asked for them. Excellant customer service.

Réponse de Hays Travel - Yeovil Middle St

Réponse de Hays Travel - Yeovil Middle St
All booked for a return holiday visit to fit our requirements. Always use Hays for the personal help.

Réponse de Hays Travel - Yeovil Middle St

Réponse de Hays Travel - Yeovil Middle St
Very helpful very knowledgeable polite and made everything so easy for us

Réponse de Hays Travel - Yeovil Middle St
Great service and a happy shop they even remember my name l have even cut the sugar down in the manager’s coffee

Réponse de Hays Travel - Yeovil Middle St

Réponse de Hays Travel - Yeovil Middle St
Abigail’s knowledge of cruising made us feel happy to book a cruise as she covered everything we asked

Réponse de Hays Travel - Yeovil Middle St
Really friendly and helpful. I asked lots of questions and they were all investigated and answered. Replies to emails very quick.

Réponse de Hays Travel - Yeovil Middle St
It was a pleasure to be welcomed by an available agent so no queue although shop was busy at that time.
I explained which holiday and requests I wished from my holiday which was acted upon in a polite and professional manner at all times.
She explained the booking paperwork etc in detail and that they were there to help if need be. A real pleasurable experience from start to finish.

Réponse de Hays Travel - Yeovil Middle St
The company is doing everything right! Always cheerful, friendly and extremely helpful. Always come out of the shop satisfied.

Réponse de Hays Travel - Yeovil Middle St
Rachael was so good she couldn't do enough for us . She explained everything really well . I wouldn’t go anywhere else than Hays to book our holidays . Roger

Réponse de Hays Travel - Yeovil Middle St
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