Very last minute booking. Helped by Abi. Booked Wednesday afternoon and left Thursday morning for airport. Only 1 hotel available at our required destination and not our usual hotel. Turns out to be a... Voir plus
L'entreprise a répondu
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Very last minute booking. Helped by Abi. Booked Wednesday afternoon and left Thursday morning for airport. Only 1 hotel available at our required destination and not our usual hotel. Turns out to be a... Voir plus
L'entreprise a répondu
We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
L'entreprise a répondu
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... Voir plus
L'entreprise a répondu
Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Middle Street, BA20 1LZ, Yeovil, Royaume-Uni
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I was made very welcome and listened to. The booking was completed quickly and so far l’ve been kept well informed with information.
I’ve only just booked and won’t be actually travelling for 14 weeks so unable to comment further.

Réponse de Hays Travel - Yeovil Middle St
The staff are always helpful, nothing is too much trouble, which is why I’ve used them since my husband had dementia, they make life so much easier for me.

Réponse de Hays Travel - Yeovil Middle St
Laura was extremely helpful and friendly. I always book flights with Hayes as it’s always been a professional, helpful and friendly service. Again many thanks to the team.

Réponse de Hays Travel - Yeovil Middle St
Phone call answered promptly. Response to request flight times and prices responded to promptly. Follow up phone calls responded to promptly. All this done in a professional and friendly manner. Thanks!

Réponse de Hays Travel - Yeovil Middle St
Laura who served us was excellent extremely knowledgeable about the resort and we had a wonderful holiday our first in many years

Réponse de Hays Travel - Yeovil Middle St
Sarah was so friendly and helpful. Sorting me out with loads of brochures and then helping me with my booking. Excellent service

Réponse de Hays Travel - Yeovil Middle St

Réponse de Hays Travel - Yeovil Middle St
I received an email advertising some black Friday holiday deals. After some discussion at home and checking with work, we decided that we should book up. The following day I came into Hays. The Branch looked bright and cheerful. I spoke to Laura who was very helpful with locating the deal that interested me.
We were joined by an young apprentice who was taking in the information on the screen and collected the print outs of the holiday for me. I was very excited to be booking up next year's holiday so early as I usually book fairly last minute. I think Laura was very thorough and took her time so that the apprentice could learn from the experience. Thanks very much!

Réponse de Hays Travel - Yeovil Middle St
Staff were welcoming and happy to sort out anything for you . Explained all details of your holiday and made sure you were happy with everything !!

Réponse de Hays Travel - Yeovil Middle St
Natalie, as always, took care of all our holidays needs and requirements! She listens to exactly what we want, and doesn't stop until the perfect holiday is found! So patient with all my endless questions and we now have a beautiful holiday to look forward to!
Natalie has been booking our holidays for a few years now and there isn't anywhere else i would go!

Réponse de Hays Travel - Yeovil Middle St
Rachael at the Yeovil branch is an absolute godsend- so professional, helpful and reassuring. Absolutely brilliant.

Réponse de Hays Travel - Yeovil Middle St
Absolutely amazing travel agents. Warm and welcoming.
Takes time to find everything for your holiday. Nothing is to much trouble. I would never go anywhere else. I trust hayes 100 percent for all our holiday bookings.

Réponse de Hays Travel - Yeovil Middle St

Réponse de Hays Travel - Yeovil Middle St
We went in looking for a holiday for next year. We came out with smiles all round and a well overdue holiday booked. Anna was great, she took note of all our wants and what we were hoping for and found us the perfect holiday within our budget with everything we wanted and more. I Would 100% use hays again to book a holiday and I feel reassured that they will be there at any point needed before we attend our holiday.

Réponse de Hays Travel - Yeovil Middle St
Excellent service book pretty much all my holidays through Hayes Travel
The Manager of the Yeovil branch is outstanding very responsive and helpful

Réponse de Hays Travel - Yeovil Middle St
I emailed Nat with a few dates and destinations for a holiday and she got straight to it, she sent me some quotes the same day. I then had a change of destination and length of holiday so emailed her to asks her to look into ii. Nat got straight on it and I had an email back within the hour with everything I wanted and at a great price. I called her that afternoon and booked it over the phone and within 10 minutes I had confirmed my holiday and had the paperwork via email. I have booked with Nat before and knew she would not let me down. I have also used hays in Yeovil before and the other staff were just as accommodating and it’s always a pleasure to deal with them, from booking the holiday and then popping in for currency they always make you welcome.

Réponse de Hays Travel - Yeovil Middle St
Omg abbey was amazing and so was an other lady sorry don’t know name we did pre book Caribbean holiday they were just amazing

Réponse de Hays Travel - Yeovil Middle St
Very helpful staff. Able to answer all our questions. Holiday booked.

Réponse de Hays Travel - Yeovil Middle St
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