Do not recommend, they will try to trick you into not taking responsibility
My experience with Hunt & Coombs has been extremely disappointing and far below the standard expected of a professional legal firm. I instructed them for a property purchase that involved a lease extension, trusting that all aspects, including the lease extension relating to both the flat and the garden would be handled with proper diligence. Instead, a significant issue later emerged with the Land Registry, an issue Hunt & Coombs should have identified and addressed when it first came to light.
The property purchase went through in December 2022. The issue arose in September 2024, when Hunt & Coombs emailed me to tell me that the flat lease extension did not extend to the garden. They did not share further details on the issue, why this occurred, refused to speak to me over the phone and instructed me to seek assistance from another legal firm.
Their communication was dismissive, and I was left completely on my own, trying to understand a legal process that was their responsibility to manage, not mine.
Because they would not act, I was forced to spend enormous amounts of personal time researching my rights and contacting other solicitors. Ultimately, I had to escalate the matter to the Legal Ombudsman, who over a year later have been able to complete their investigation. Only after the Ombudsman intervened did Hunt & Coombs finally step in to resolve the Land Registry issue, despite having had the opportunity and responsibility to do so much earlier.
Had I not pushed, researched, and escalated the matter myself, I would have been left with the consequences of a problem I did not create, potentially incurring financial losses on additional legal services, all this taking time and adding to the stress that the flat did not have value I assumed due to the lack of lease extension on the garden. The delay and lack of engagement from Hunt & Coombs was completely unacceptable.
I cannot recommend this firm. Their unwillingness to take responsibility, their lack of communication, and the fact that they only acted when pressured by the Legal Ombudsman shows a serious failure in client care. Clients deserve better than to be ignored until a regulator forces action.
15 décembre 2025
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