Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I work nights, my wife days. Our viewing times never align. With the HearLink PLUS transmitter, she streams TV quietly through her BeHear headset while I sleep. The HearFIT team advised us on compatib... Voir plus

Noté 4 sur 5 étoiles

We’re a family of seven, and everyone has their own preferred volume level, which used to be a challenge. Audeara connects effortlessly to our Smart TV, allowing each of us to use our own Bluetooth he... Voir plus

Noté 5 sur 5 étoiles

I had earlier contacted Alango in Iseral between April 2025,for detailed enquiry about my hearing problem. They have helped me a lot . Due to financial issues could not purchased it. My problem wa... Voir plus

Noté 1 sur 5 étoiles

i wish i came to this page earlier before purchasing. Impossible to contact this company. phone lines, messaging on every channel is unavailable and none replies, there is no way to have an update on... Voir plus

3,5

Moyen

TrustScore 3.5 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I work nights

I work nights, my wife days. Our viewing times never align. With the HearLink PLUS transmitter, she streams TV quietly through her BeHear headset while I sleep. The HearFIT team advised us on compatibility with our LG Smart TV — flawless.

29 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had earlier contacted Alango in…

I had earlier contacted Alango in Iseral between April 2025,for detailed enquiry about my hearing problem. They have helped me a lot . Due to financial issues could not purchased it. My problem was worsening, may family members and relatives who used to feel equally bad when I could not share their thoughts. Finally it was tried inspite of globally war like situation, I could manage the device from HearFit.ca . They have helped me in getting it from manufacturer in time.
Now I am using the device mostly in day time and having adjusted its sound controls to my needs. Feeling well and hearing fine , there is no issue related to the device. Nicely designed keeping in view all related problems. Its price is manageable. Please note it is a hearing support it can not replace the original Ear , people do expect immediate responses from the sufferer as one has to adjust himself with all sorts of mental and bodily feelings & senses . This takes some time. Our ears are sense organs always take care of them and enjoy the standby most innovated device, you will get an easy comforts in discussion with your friends and family. . The same I am feeling better than earlier. Life has become now meaningful.
Regards.
Dewan Chand.
INDIA.

1 avril 2026
Noté 5 sur 5 étoiles

I run a senior care home and we…

I run a senior care home and we recently installed Geemarc phones. The Hearfit team conducted an online session for both residents and staff. I find their products and service extremly reliable.

1 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

We’re a family of seven

We’re a family of seven, and everyone has their own preferred volume level, which used to be a challenge. Audeara connects effortlessly to our Smart TV, allowing each of us to use our own Bluetooth headset with personalized settings. The Hearfit support team even guided us through the pairing process on WhatsApp — truly exceptional service.

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m a football fan

I’m a football fan, while my partner prefers peace and quiet, which used to make weekends a challenge. The Sennheiser RS 195-U brought balance back to our home — now I can enjoy every match without disturbing anyone. Hearfit also made sure we received the correct voltage adapters for Brazilian outlets, which shows their truly impressive global support

15 février 2026
Avis spontané
Noté 3 sur 5 étoiles

I ordered March 8th and needed it in 10…

I ordered March 8th and needed it in 10 days. I didn’t hear back for days and finally I did. Was offered a refund but I really wanted the product. When it came from their supplier they offered to shop wherever I needed it because of long delay. They did, it arrived snd today the deaf person in trying it for the first time. I’m hopeful he will like it and use it.

19 mars 2026
Noté 5 sur 5 étoiles

After experiencing mild hearing loss

After experiencing mild hearing loss, my mom had stopped watching her favorite shows. Now, she uses the Sennheiser SET 860 every day, and the difference is amazing. The sound is so clear that she can even read and follow the news tickers again. Thanks to Hearfit’s guidance, the setup was completely smooth and hassle-free.

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

avoid at all costs.

i wish i came to this page earlier before purchasing. Impossible to contact this company. phone lines, messaging on every channel is unavailable and none replies, there is no way to have an update on your order, and you will end up having to dispute the charge.

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Hear fit was great

Hear fit was great, although the courier dropped it off at the wrong address, I emailed customer support and within hours it was resolved!
Thank you very much!! 😄😄😄😄

20 février 2026
Noté 1 sur 5 étoiles

Not good

Not good. Product sold is completely useless (QuietOn earbuds). Further research demonstrates that this is a known problem, in fact the manufacturer has gone bankrupt. Feels like Hearfit are trying to offload their worthless inventory onto the public. Returns take a long time, you have to pay for it yourself, and shipping costs are not refunded which is against the Ontario Consumer Protection Act 2002 for defective or misrepresented products. I will be following up with the Better Business Bureau and all other channels to get my full refund

9 janvier 2026
Noté 1 sur 5 étoiles

Hearfit took my money and then ghosted me

Despite placing an order with Hearfit nearly a month ago I am yet to receive tracking information on my item, or really any acknowledgement whatsoever that this order actually exists or is coming to me. I’ve called numerous times and never been able to get in touch with a human being and all of my emails have gone totally unanswered. An all around awful experience and they essentially stole $65 from me. Will be going to my bank to try to get the money back and will strongly recommend no one ever buy from this company

28 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service

Terrible Customer Service! Returned a product and it took almost 2 months to acknowledge and inspect the product. Then I was told I would get my refund within 10 business days and it ended up taking over 15 business days to get my refund. The whole experience, including my initial purchase was slow, unprofessional and full of empty promises.
I would NEVER recommend this company ever!

2 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers!

Scammers!
They haven't returned the money for more than 3 months, a complaint has been filed with the bank.
No response to email or phone calls.

1 octobre 2025
Avis spontané
Logo de Hearfit

Réponse : Hearfit

Hello Maxim, We are sorry but there might be some confusion here. I tried to locate you as a client, but unfortunately, I am not able to locate you in our client database. We are very happy to assist you please reach out to us at support@hearfit.ca with your order number. We are here to help.

Noté 1 sur 5 étoiles

Update fm Disappointed Customer



Finally, Bernie Smith of Hearfit CA, agreed to an 80% refund following a very frustrating experience for both of us. Why only 80% ? He did not go above and beyond as he initially claimed. Ignoring requests for photos of alleged damage to foam tips is not going above and beyond.

Please apply caution when seeking a refund from this e-retailer.

I would recommend taking photos of each component before boxing and returning.

I have wished Hearfit well and have learnt that humans are complicated when it comes to $$$.

23 septembre 2025
Avis spontané
Logo de Hearfit

Réponse : Hearfit

Hello Lisa, I am sorry you had a negative experience with our team. We always try to go above and beyond for our clients. We have a 24/7 multilingual AI powered support system and a very caring client service team. I looked at all the notes from all the interactions you had with the team and the team tried to assist you throughout the way. I appreciate your concern about restocking fees and I see that it was explained to you multiple times and there were instances were our team had requested you not to be aggressive and threatening. If you have any issues, I am more than happy to connect you with our management. But with the professional support and the time spent with you to resolve your issue, this comment is disheartening and unfair. But still please reach out to support@hearfit.ca and I will surely connect you to our management. We want you to be heard and happy.

Noté 1 sur 5 étoiles

I am trying to receive a refund for a…

I am trying to receive a refund for a product that could not be delivered. The customer service with Bernie has been atrocious and I have received no to little follow up. I do not recommend this company

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Hearfit Canada

Unfortunately, I have found dealing with Hearfit very disappointing. I received, trialed and sent back a Noise Cancelling Quieton Earbud Set all within Warranty period.

Without going into details .. I am still seeking a refund.

Response times have been less than optimal. Delays seem to relate to Bernie sending the unit back to his QA team who assess for damage.

I was advised that unit was "used". This is ridiculous because one is entitled to trial the buds within 30 day warranty period.

I was also advised that foam tips were damaged. I requested photographic evidence but no evidence received. These Comply foam tips are very sturdy and robust and what Bernie Smith didnt mention is that replacement tips are available.

I am proceeding with appealing Paypals decision to close case due to expiry of 30 day warranty period (due to seller's delays not mine..I have been sending multiple emails again and again). I will also be appealing through my country's consumer protection schemes and also via Canada's consumer protection processes.

13 septembre 2025
Avis spontané
Logo de Hearfit

Réponse : Hearfit

Hello LP, Sorry that you had a negative experience. But writing multiple bad reviews on Trust Pilot with different names and threatening our team will not change our decision. We addressed your concerns multiple times and understand you do not agree with sending the device back but talking rudely with the team and threatening the team with bad reviews is not appreciated. I would sincerely request you to reach out to us at support@hearfit.ca and we promise to hear your concerns and resolve your issues, but we request you to remove fake and multiple reviews on this site.

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