Appalling Customer Service!!
QThis US online retailer has appallaing customer service. I ordered a pair of Anonymous Copenhagen Givia 40 Snake Metallic Calf shoes for $65 plus paid for postage on my bank card. They took the money and never emailed me to acknowledge the order, like an order confirmation. I waited a few days logged onto their website no contact number to contact them on. I checked my order and they had cancelled it without informing me of any reason. I contacted them on 3 occasions using the contact form on their website but no response received to date. Where is the customer service? Can you issue me a full refund asap as I am out of pocket now?




