The coat was beautiful great quality overall their product is lovely. However, the delivery service they chose to ship through Fedex Fedex I don’t know who signed for that coat but I know I didn’t and... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive. ✅ Great Holiday Deals ✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ) ✅Allowed me... Voir plus
L'entreprise a répondu
Henig Furs has 37 five star reviews on trustpilot (out of 60 total reviews), but still has a 2.1 rating. Henig Furs definitely deserves a higher rating. Something isn’t right here, trustpilot’s algori... Voir plus
I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her li... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de manteaux de fourrure
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements d'hiver
- Magasin de vêtements de plein air
- Service de fourrures
- Tailleur sur mesure
Écrit par l'entreprise
In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business. During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation. In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion. From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault. The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children. Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name. However, this tremendously successful company is still family owned and operates on its founding principles of quality, selection and customer service. Mike and his wife Jenny Lynn’s three children have always been involved in the family business, with his son, Michael Henig, Jr., and son-in-law, Colin Jones, serving as President of Operations, which continues Henig Furs Inc. as a family business for five generations.
Coordonnées de contact
4135 Carmichael Road, 36106, Montgomery, Etats-Unis
- 3342777710
- info@henigfurs.com
- www.henigfurs.com
4,6
Excellent
109 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This place is a rip off hat did not fit…
This place is a rip off hat did not fit return the item within a couple of days never receive my full refund than try to contact no response would not ever ever ever do business or recommend them to anyone
25 novembre 2025
Réponse de Henig Furs
Hi Craig, we’re sorry the mink fur baseball hat wasn't the right fit. We received your return on Dec. 4 and issued your refund the next day, Dec. 5. An automated email notification was sent at that time (you may need to check your spam folder). If you haven't seen the funds yet, we recommend checking with your financial institution.
Excellent service!
22 janvier 2026
Réponse de Henig Furs
Thank you for your 5 star review! We're so glad to hear you're happy with the service you received!
The service provided was excellent
The service provided was excellent. The shipping was fast and delivery was early. OUTSTANDING!
20 janvier 2026
Réponse de Henig Furs
Thank you so much for your 5 star review! We're so glad to hear that you're happy with your experience.
Very disappointed
Very disappointed! The fur coat I bought doesn’t look real at all. I ordered ranch. You sent me black. I bought hats and they were fine. To put icing on the cake, you had a plastic tie around the neck,stating if I remove it I can’t return it. How do you think we can try it on with out removing that tie! Crazy!! I will be returning it!!
19 janvier 2026
Réponse de Henig Furs
We're very sorry to hear that you're not happy with the fur you received. We don't sell faux fur, so you received a real, genuine fur. And, you can try on the fur with the serial number tag attached, we've tested this on multiple furs (the only legitimate issue with the serial number tag is that it prevents customers from wearing the fur and then returning it).
If you ordered the ranch, that is black mink fur, wo you received the color you ordered. What color were you expecting?
We'll be happy to process an exchange or return for you. You may use the included fedex return shipping label to send the fur back to us. Please fill out and include the return form, letting us know what you'd like to do, and we'll process it once it arrives. Let us know if you have any questions.
Excellent quality!!
Excellent quality!!! I’m planning to order a custom piece for my birthday.
19 janvier 2026
Réponse de Henig Furs
Thank you for your 5 star review! We're so glad to hear that you're happy with the quality!
My furs
I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her life. A pleasure doing business and it was delivered very quickly.
16 janvier 2026
Avis spontané
Réponse de Henig Furs
Thank you for your 5 star review! We're so happy to hear that you're enjoying your furs, and we love to hear that you're happy with your customer service experience as well!
5 day return policy for small things... really?
I was alarmed that your company had only a 5 day return policy especially since most every other business is usually 30 days. My purchase was a $45.00 pair of leather gloves on sale that was received after Christmas and as you know, many people travel during those holidays and don't return until after the 1st of the year. I have never dealt with a company who has such a short return policy! I can certainly understand not having that long a time for a $10,000 mink coat, but for a pair of unused $45 leather gloves. When I showed up to return the "too small" and unused gloves on 1/9/26, I was told that the 5 day return policy has passed and it would only allow a store credit for the return of the gloves. There was nothing in that store for less than$100 and that was for a rabbit key chain!!!
Needless to say, I took my gloves back and I will not darken your doorway ever again for such poor customer service! I'd rather give the gloves away than to get a store credit that I will never use!
If I could give your company a negative star reading, I would have don't that here, but it is not allowed!
9 janvier 2026
Réponse de Henig Furs
Thank you for taking the time to leave a review. We're sorry to hear that you're unhappy with your experience. Our return window applies to all items, regardless of price (and custom-made styles are not eligible for refund, at any point). We sometimes allow customers to exchange if they are outside the return window, but we recommend using the included FedEx return shipping label to send online exchanges/returns to our main office (for orders placed on our website). Again, we're sorry to hear that you're not happy with your experience, and we were happy to offer for you to exchange the gloves. But, we were unable to issue a refund since your order was outside our return window.
Real Person/I never really do these.
✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive.
✅ Great Holiday Deals
✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ)
✅Allowed me to pay off my lay-buy ahead of time.
✅ Great customer service.
✅ Beautifully made product, made to order.
23 décembre 2025
Réponse de Henig Furs
Thank you for your 5 star review! We're so happy to hear that you love your new fur & we really appreciate you sharing all the best part of your purchase experience!
Réponse de Henig Furs
Thank you for your 5 star review! We're very happy to hear that you had a good experience!
It looked so much longer in the…
It looked so much longer in the picture. I'm tall and it's just too short.
19 décembre 2025
Réponse de Henig Furs
Thank you for taking the time to leave a review! We're sorry to hear that you're not happy with the fit of the vest you received. You're welcome to send the fur back for exchange or return, using the included FedEx return shipping label. Let us know if you need help with anything else.
I received exceptional customer service…
I received exceptional customer service by having my questions thoroughly answered and explained. They also made sure that my item was shipped on time.
19 décembre 2025
Réponse de Henig Furs
Thank you for your 5 star review! We're so happy to hear it! We hope that you enjoy your new fur for years to come!
My experience was pleasant I must say.
My experience was pleasant I must say.
The coat is actually beautiful and for that price u can’t beat it. Customer service was great because I actually ordered a medium coat by mistake and the switched it out for a large. The weather as been so cold here and I am looking forward to wearing it . 😊
18 décembre 2025
Réponse de Henig Furs
Thank you for your 5 star review! We're so happy to hear about your experience, and we hope you enjoy your new fur! Stay warm!
High quality product
Service and shipping was prompt. High quality leather gloves. Very pleased!
1 décembre 2025
Réponse de Henig Furs
Thank you for your 5 star review! We're very happy to hear that you love your new gloves!
I have made several purchases from…
I have made several purchases from Henig and all of th coats, both men and woman are of a very nice quality. It is great when they run promos on items and pricing when the promos come up is excellent and that is a great time to buy. I would highly recommend them.
28 novembre 2025
Réponse de Henig Furs
Thank you for taking the time to leave a review! We're very happy to hear that you love the quality of our furs, and our discounts!
Réponse de Henig Furs
Thank you for your 5 star review! We're so happy to hear that you love your new cape!
I love my purchase and the timely…
I love my purchase and the timely manner I received it.
25 novembre 2025
Réponse de Henig Furs
Thank you for your 5 star review! We're so happy to hear you love your new fur hat!
Réponse de Henig Furs
Thank you for taking the time to leave a review! We're so happy to hear that you love your new fur hats!
Beautiful Color…
The experience was purchasing with ease. I was surprised by the variety of products, and the pictures did not do justice to the items purchased.
17 novembre 2025
Réponse de Henig Furs
Thank you for taking the time to leave a review! We're so happy to hear that you enjoyed your purchase experience and that you love your new fur!
Everyone that i talk to was so Pleasant…
Everyone that i talk to was so Pleasant and made sure that i was taken care of....I Love My Fur Hat..Will Be Ordering from you again...Thank You So Very Much.
7 novembre 2025
Réponse de Henig Furs
Thank you for taking the time to leave a review! We're so glad to hear you're happy with the customer service you received and that you love your new fur hat!
I was reluctant to take a chance and…
I was reluctant to take a chance and order the mink coat on line. When it was delivered I immediately put it on and it fit perfectly.
4 novembre 2025
Réponse de Henig Furs
Thank you for taking the time to leave a review! We're so happy to hear that you love your new fur!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.