The coat was beautiful great quality overall their product is lovely. However, the delivery service they chose to ship through Fedex Fedex I don’t know who signed for that coat but I know I didn’t and... Voir plus
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✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive. ✅ Great Holiday Deals ✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ) ✅Allowed me... Voir plus
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Henig Furs has 37 five star reviews on trustpilot (out of 60 total reviews), but still has a 2.1 rating. Henig Furs definitely deserves a higher rating. Something isn’t right here, trustpilot’s algori... Voir plus
I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her li... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de manteaux de fourrure
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements d'hiver
- Magasin de vêtements de plein air
- Service de fourrures
- Tailleur sur mesure
Écrit par l'entreprise
In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business. During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation. In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion. From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault. The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children. Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name. However, this tremendously successful company is still family owned and operates on its founding principles of quality, selection and customer service. Mike and his wife Jenny Lynn’s three children have always been involved in the family business, with his son, Michael Henig, Jr., and son-in-law, Colin Jones, serving as President of Operations, which continues Henig Furs Inc. as a family business for five generations.
Coordonnées de contact
4135 Carmichael Road, 36106, Montgomery, Etats-Unis
- 3342777710
- info@henigfurs.com
- www.henigfurs.com
4,6
Excellent
109 avis
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No customer service
I emailed Henig about an issue and it has been 4 days with no reply. Where is customer service.
10 janvier 2018
Avis spontané
Réponse de Henig Furs
Hello,
We strive to respond to all customer service emails. If yours was missed, we deeply apologize for that. I would love to help you if you could provide your name and order number please?
Thanks!
My order was missed placed for …
My order was missed placed for Christmas but when they found out the replacement made it here before the holiday. This is my 5 +piece from Henig furs, I wouldn't purchase from any other.
10 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Dawn! I'm sorry we misplaced your original item, but so glad we were able to get a replacement to you in time!
I found Henig Furs via a Google search …
I found Henig Furs via a Google search because I was looking for a local store capable of cleaning a vintage coat. I liked what I was reading and seeing on their website. I ended up finding a fun rabbit fur knitted poncho on sale for $49. Ended up calling the store because the pictures were not clearly referencing the colors. The phone support was spectacular! The gentleman helped me with the website, and told me the exact colors in each of the pictures. I ended up placing my order online once I decided on the gray. I will be visiting their Nashville location soon to see what lovely items they have in stock, and to have my coat professionally cleaned. Thank you for being so kind and helpful!
Kindest regards,
Jennifer Ferrell
10 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you so much, Jennifer! Those rabbit ponchos are great at such an amazing price - I'm glad you caught the sale! We look forward to serving you in the future!
I returned leather mink trimmed gloves …
I returned leather mink trimmed gloves a few weeks ago because they sent wrong color.and I am still waiting for the correct gloves to be returned. I also called and left a message and no one has returned my call. I'm so disappointed. And I also order a mink headband and received it but still waiting for my gloves.
Overall I have been pleased with my orders. Just disappointed that I got no response in reference to my gloves.
10 janvier 2018
Avis spontané
Réponse de Henig Furs
Hi Diane!
I spoke with Colin Jones in reference to your order and it seems there was a big misunderstanding on our part. You placed 3 different orders that day and your account was marked as resolved, so we didn't realize you hadn't received your replacement yet. We are getting those out today! Again, we deeply apologize!
Ranch mink stroller
My fur purchase was done over the phone. Great selection and they had exactly what I wanted. The sales person was very helpful and professional. My fur coat is excellent quality and I am very happy with it.
10 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Tammy! So glad you had a great experience!
Excellent Quality
Excellent quality, lovely fur accessories and great value. I have made several purchases from Henig Furs as gifts for family and friends and each of the coats, hats and gloves are amazing. The purchasing process is easy and the delivery is on time.
10 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Allen! We're so glad you had a pleasant experience!
Very disappointed with the service I …
Very disappointed with the service I received in Montgomery.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Alethea,
I am so sorry to hear that you had a bad experience in our Montgomery store! You can certainly call us at (334) 277-7610 and speak to a manager. We would love to hear about your experience and what went wrong.
Thank you,
Henig Furs
I was very pleased with the fox and …
I was very pleased with the fox and cashmere I brought
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Sharon! We're glad you had a great experience and we look forward to serving you in the future!
The customer service was great !
The customer service was great !! I called about delivery date and was spoken to great..
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Patricia! We're glad you had a great experience and we look forward to serving you in the future!
Beautiful but dry
The fur vest is beautiful. However, I feel that it has not been stored or “moisturized”. Properly. It has been shedding terribly. I have another lynx coat an my first one doesn’t shed at all.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Donna, this doesn't sound like something we would do at all! We definitely want to resolve this issue. Would you want us to do an exchange for this vest? Please give us a call at (334) 277-7610 and we will help!
I HAVE BEEN PURCHASING FROM HENIG FURS …
I HAVE BEEN PURCHASING FROM HENIG FURS FOR YEARS AT THE OUTLET STORES WHEN I VISIT A CITY THAT HAS YOUR PRODUCT. I ORDERED A PAIR OF GLOVES FOR CHRISTMAS AND SOMEHOW MY SMALL ORDER WAS NOT PLACED. I HAD TO CALL MONTGOMERY FOR AN UPDATE. AS OF TODAY JANUARY 9, I STILL DON'T HAVE THE GLOVES. IS IT BETTER TO SHOP IN PERSON RATHER THAN ON LINE.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Hi Kathryn!
I checked on your order regarding the nylon gloves you placed. You should have received an email that we no longer have those in stock, so I apologize for you not getting that. We're refunding you the amount and for the trouble, we're sending you a free pair of leather gloves with rabbit fur trim. Again, we're sorry you didn't receive the out of stock email!
Thank you,
Henig Furs
The hat was great very warm and I've …
The hat was great very warm and I've worn it a lot in mich.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Trudy! We're glad you had a great experience and we look forward to serving you in the future!
Very unprofessional
Very unprofessional. Paid for 2 day shipping and was lied to when I called first time about order being sent out when it actually had not been sent out and then get updated FedEx tracking that they picked up the next day from store.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Tyler,
I apologize for your bad experience. You ordered the men's custom made coyote fur jacket on Saturday, 1/6/18 at 9:11 PM. In the description, it states this is custom made to order and please allow up to 2 weeks for delivery. You selected our Expedited Shipping option which states 2-4 business days. Since this was ordered on a Saturday, by calling on Tuesday inquiring about your order, we were still within the time frame stated on the product listing and on the shipping option.
Again, we apologize for your bad experience and would gladly refund your shipping option. We usually can get this jacket made pretty quickly, but they aren't able to start on it until Monday when an order is placed over the weekend. This is under our shipping policy on our website as well.
We hope you give us a chance in the future to meet your expectations. If you need something quicker, please call 334-277-7610 and we will gladly tell you which items we have in stock and ready to ship out quicker.
Thank you,
Henig Furs
Réponse de Henig Furs
Thank you, Naomi! We're glad you had a great experience and we look forward to serving you in the future!
Réponse de Henig Furs
Thank you, Laverne! We're glad you had a great experience and we look forward to serving you in the future!
I purchased a headband and two pair of …
I purchased a headband and two pair of gloves. I love the headband the gloves do run small but they're nice.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Elaine! We're glad you had a great experience and we look forward to serving you in the future!
Excellent I loved the coat the ordering …
Excellent I loved the coat the ordering process was easy. I was just so pleased with the customer service I can't say enough how wonderf6the experience was
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Sonya! We're glad you had a great experience and we look forward to serving you in the future!
Henig deserves a five star rating
Henig deserves a five star rating. Every fur i purchase from henig has been made with excellent quality.
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Celeste! We're glad you had a great experience and we look forward to serving you in the future!
Ordered a fur vest just before …
Ordered a fur vest just before Christmas and it arrived on time and wife loved it!
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Banks! We're glad you had a great experience and we look forward to serving you in the future!
i love my purchases -
9 janvier 2018
Avis spontané
Réponse de Henig Furs
Thank you, Jacqueline! We're glad you had a great experience and we look forward to serving you in the future!
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