Staffs are terrible and unprofessional. I was scheduled to pick up a prepaid Chevy Blazer at 08:00AM. I arrived at 7:40AM. At 7:45AM, the Chevy Blazer was driven from the lot. The office opened at 08:... Voir plus
Établissement
Changer d'établissement6470 W 120th Ave D6, 80020 Broomfield, Colorado, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Good- Easy pick up at a local Denver area Hertz. A very smooth and easy drop-off at Denver International Airport. The Bad- Almost immediately from pick-up we had an underinflated tire and squeaky... Voir plus
Electric vehicle choices. Probably rent elsewhere if/when you stop offering electrics/hybrids. Staff at my preferred location (broomfield 120th) very helpful.
Hertz team was amazing, patient, and accommodating despite being incredibly busy with a line of people. We had a small hiccup when renting the vehicle but our Hertz guy (did not get his name) was su... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
6470 W 120th Ave D6, 80020, Broomfield, Colorado, Etats-Unis
- (303) 465-0081
Your Car Rental Deals, News & Offers
4,2
Bien
11 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staffs are terrible and unprofessional
Staffs are terrible and unprofessional. I was scheduled to pick up a prepaid Chevy Blazer at 08:00AM. I arrived at 7:40AM. At 7:45AM, the Chevy Blazer was driven from the lot. The office opened at 08:00AM. Another staff told me that his co-worker drove the Blazer out for cleaning, asking me to wait. At 8:30AM, the car was not back from cleaning, I complained that the service was unacceptable. There was no apology, I got an accuse instead. I was told that it usually takes at least 30 minutes anyway to complete the paperwork. At 8:35AM, I was offered a Jeep Wrangler instead. I drove away in 5 minutes, not half an hour. I like Hertz, and frequently rent a car with Hertz. However, this time is unacceptable for the service. I still have question in my mind, why it took more than 45 minutes to clean the car?
4 octobre 2026
Electric vehicle choices
Electric vehicle choices. Probably rent elsewhere if/when you stop offering electrics/hybrids.
Staff at my preferred location (broomfield 120th) very helpful.
23 septembre 2026
Needed a rental while my car was in the…
Needed a rental while my car was in the shop. The location was convenient and the personal were very helpful.
12 septembre 2026
pickup and drop off is easy and the…
pickup and drop off is easy and the local reps are always nice and very helpful.
9 septembre 2026
The Good- Easy pick up at a local…
The Good- Easy pick up at a local Denver area Hertz. A very smooth and easy drop-off at Denver International Airport.
The Bad- Almost immediately from pick-up we had an underinflated tire and squeaky brakes. Whatever cleanser used inside car was so strong smelling and bad we had to keep windows open while driving the first couple of days.
31 août 2026
Good service
Good service. Representative was cordial. Processed my rental in a timely fashion. Answered my questions.
26 août 2026
We were very satisfied with Hertz…
We were very satisfied with Hertz customer service. The sales rep was very helpful and explained all of our options to us about extending the rental as well as insurannce coverage. Thank you!
4 juillet 2026
Great service at Broomfield location!
Hertz team was amazing, patient, and accommodating despite being incredibly busy with a line of people. We had a small hiccup when renting the vehicle but our Hertz guy (did not get his name) was super patient and helped get us through and processed as quick and efficiently as possible.
Could not recommend the Broomfield location more!
30 juin 2026
Very helpful
19 juin 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.