Car was exactly what we needed, drove great, great gas mileage. One tiny problem, the car needed new windshield wipers and had no wiper fluid. Other than that, perfect!
Établissement
Changer d'établissement3209 S Broadway Ste 101, 73013 Edmond, Oklahoma, US
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Lisez les avis des autres
They did not have my assigned vehicle at time of renting. They assigned me a vehicle that was supposed to be getting serviced but said it " shud " be fine and nothing major was alerting on the comput... Voir plus
The employee that checked me in put my information incorrectly and I was denied using my debit card. I asked her to put it in again she did and it was accepted. I was not told there would be a $500 ho... Voir plus
Air conditioner broke last day of rental
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
3209 S Broadway Ste 101, 73013, Edmond, Oklahoma, Etats-Unis
- (405) 200-0210
Your Car Rental Deals, News & Offers
2,9
Moyen
7 avis
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Car was exactly what we needed
Car was exactly what we needed, drove great, great gas mileage. One tiny problem, the car needed new windshield wipers and had no wiper fluid. Other than that, perfect!
29 septembre 2026
Poor employee performance
The employee that checked me in put my information incorrectly and I was denied using my debit card. I asked her to put it in again she did and it was accepted. I was not told there would be a $500 hold on my debit card. When I picked up the car, it was dirty. These two things definitely will affect my future purchases.
26 septembre 2026
Air conditioner broke last day of rental
19 septembre 2026
Wrong car
Wrong car. Down sized me with no care in the world. I reserved the car well in advance and then trying to add a second driver what a joke.
22 septembre 2026
They did not have my assigned vehicle…
They did not have my assigned vehicle at time of renting. They assigned me a vehicle that was supposed to be getting serviced but said it " shud " be fine and nothing major was alerting on the computer. 1 hour into my trip the D/S rear tire was severely under inflated. Checked, no nails or screws. Had to continuesly inflate that rear tire along with P/S rear 2x daily for the entire trip looking for gas stations with air. Turned out to be a leaky valve stems.
15 septembre 2026
Suck customer service
When I picked up the car it had a low tire. The service agent said they didn't have a way to fill the tire. I filled it at a local station. I then had to fill it twice a day for the four days I had it. Each morning the dash also indicated it needed an oil change. During this time I also tried to extend my reservation two days because my travel plans had changed. The Hertz system would not allow the extension. So I drove overnight to return the car to agency, dropped it before the store opened and picked up another vehicle from a different provider. I could never reach a REAL person to discuss this. Your phone "attendant" service is not what I wanted - I wanted to speak to a real person and your system failed.
5 septembre 2026
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