I was not given the cost as quoted online. The car was difficult to drive at night with little interior lighting, making it impossible to view the temp controls in the dark….located at the ver... Voir plus

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I requested NO additional insurance of any kind, no extras. I was charged a daily insurance fee anyway. I'm going to try Enterprise next time I need a vehicle.
Easy pickup up and appreciate the overview of features and the pics of the condition prior to my arrival. Used drop box for return so very easy.
We were able to get a vehicle that had plenty of room at a discount through the app..it was ready when we got there to pick it up..literally 15 minutes and we were on our way..no hassle..no waiting..c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
4204 Dixie Hwy, 41018, Erlanger, Kentucky, Etats-Unis
- (859) 342-0141
Your Car Rental Deals, News & Offers
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Both managers are efficient and provide…
Both managers are efficient and provide quality service
Service was great
Service was great. Olivia and her team do a very good job. The car was clean and delivered to me in a timely manner.
I didn't get the car that I reserved
I didn't get the car that I reserved. I was put in a take it or leave it situation and had to settle on a smaller car.
I requested NO additional insurance of…
I requested NO additional insurance of any kind, no extras. I was charged a daily insurance fee anyway. I'm going to try Enterprise next time I need a vehicle.
Good place to rent a vehicle
We were able to get a vehicle that had plenty of room at a discount through the app..it was ready when we got there to pick it up..literally 15 minutes and we were on our way..no hassle..no waiting..convenient location..helpful staff..thanks
Easy pick and drop off procedures
Easy pick and drop off procedures. Nice staff, clean location.
I was not given the cost as quoted…
I was not given the cost as quoted online.
The car was difficult to drive at night with little interior lighting, making it impossible to view the temp controls in the dark….located at the very bottom of the dash with no lights above to see the choices, especially driving in a rain storm. It was dangerous.
Also, there was NO windshield washing fluids in the car.
The young man at the desk was kind and courteous.
Customer service was top notch and the…
Customer service was top notch and the vehicle exceeded my expectations.
Good experience.
Easy pickup up and appreciate the overview of features and the pics of the condition prior to my arrival.
Used drop box for return so very easy.
Seamless pickup, friendly staff
I’ve been running through the Erlanger…
I’ve been running through the Erlanger Kentucky office for years. They always have a great staff no surprises everything‘s on time.
The pick up was seamless
The pick up was seamless, the van we rented was good. We purchased the gap insurance and spent 4 days getting them cover the cracked windshield. Which was supposed to cover it.
People working in Erlanger are kind and…
People working in Erlanger are kind and helpful and eager to make my experience good. Helpful when I need to change my reservation.
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