Car wasn’t cleaned well. Trunk area needed to be vacuumed. Customer service person was not very friendly. It was close to closing time. Hours are not convenient. My pickup reservation was f... Voir plus
Établissement
Changer d'établissement105 E Auto Center Dr, 93710 Fresno, California, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had made a reservation a week in advance and when we went to pick up our vehicle there was not one available. We had to wait 2 hours before we were giving a vehicle and were had to cancel our rese... Voir plus
The service was outstanding the suv needed the tires rotated so the ride was not as smooth as it should have been
I had a great experience! Everything was excellent, and the service was professional and welcoming. I’m very satisfied and would definitely recommend them to others. Thank you for such a wonderful exp... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
105 E Auto Center Dr, 93710, Fresno, California, Etats-Unis
- (559) 436-6640
Your Car Rental Deals, News & Offers
3,3
Moyen
5 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had made a reservation a week in…
We had made a reservation a week in advance and when we went to pick up our vehicle there was not one available. We had to wait 2 hours before we were giving a vehicle and were had to cancel our reservations. We lost out on our hotel and had to look elsewhere and were charged more money.
29 septembre 2026
OK Experience
Car wasn’t cleaned well. Trunk area needed to be vacuumed.
Customer service person was not very friendly. It was close to closing time.
Hours are not convenient. My pickup reservation was for 5:30, but location hours closed at 5. Thankfully, I showed up early. There is no way to drop a car off after hours.
Car worked fine. Check out and in were quick and easy.
17 septembre 2026
Sneaky with insurance add on
The car was a bit dirty but overall things were fine. Except! The employee tricked me into getting the insurance plan, which my job will not reimburse me for. I have rented cars before so I know it's optional, but the way he worded it was intentionally sneaky. He knew what he was doing. So great for him because he probably gets something out of it to scam me. But now I have to pay out of pocket. My constructive criticism is to just be upfront like other places and tell the customer what you're actually asking.
19 septembre 2026
Good customer service good communication. Everything’s good.
I had a great experience! Everything was excellent, and the service was professional and welcoming. I’m very satisfied and would definitely recommend them to others. Thank you for such a wonderful experience!
1 septembre 2026
The service was outstanding the suv…
The service was outstanding the suv needed the tires rotated so the ride was not as smooth as it should have been
28 août 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.