This location is extremely slow. I was there to return my rental and waiting in line for half an hour is not acceptable. There were 2 clerks and 4 of us total in the office. Two were at the desk being... Voir plus
Établissement
Changer d'établissement5687 Woodruff Ave, 90713 Lakewood, California, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hertz Lakewood is my go-to location for car rentals. This particular experience was one of the easiest I have had. I had a rental for 11am on a Tuesday. I was greeted immediately upon entering and wav... Voir plus
I am always taken care of with a minimal amount of waiting. Jamison runs a tight ship and is extremely, professional.
Both representatives during pickup and drop-off offered amazing customer service! They made the rental process hassle free and it was honestly very easy going for my first time renting a vehicle. I wi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
5687 Woodruff Ave, 90713, Lakewood, California, Etats-Unis
- (562) 804-0268
Your Car Rental Deals, News & Offers
4,0
Bien
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am always taken care of with a…
I am always taken care of with a minimal amount of waiting. Jamison runs a tight ship and is extremely, professional.
5 septembre 2026
This location is extremely slow
This location is extremely slow. I was there to return my rental and waiting in line for half an hour is not acceptable. There were 2 clerks and 4 of us total in the office. Two were at the desk being helped, while 2 of us were waiting. All of us were talking about how slow they were and expressed our opinion on never renting from that location again.
1 septembre 2026
Hertz Car Rentals - Lakewood
Hertz Lakewood is my go-to location for car rentals. This particular experience was one of the easiest I have had. I had a rental for 11am on a Tuesday. I was greeted immediately upon entering and waved over to one of the available agents. I provided my information, I was able to add an extra day to my rental, and had keys in hand in less than 10 minutes total. The return was just as quick. They took my keys, did a quick check of the car, and within 3 minutes, I was out the door with my receipt. Very fast and friendly service.
29 août 2026
Everyone so nice and explain all about…
Everyone so nice and explain all about the car that you’re running a great experience
30 août 2026
Outstanding
Both representatives during pickup and drop-off offered amazing customer service! They made the rental process hassle free and it was honestly very easy going for my first time renting a vehicle. I will mention that it is important to call ahead and check inventory to make sure they have the vehicle type you need. Thanks again!
2 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.