This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me le... Voir plus
Établissement
Changer d'établissement2893 Richmond Rd Ste 130, 40509 Lexington, Kentucky, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from ot... Voir plus
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves rais... Voir plus
Nice car, good pricing, overall good experience, keep up the good work, thanks
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
2893 Richmond Rd Ste 130, 40509, Lexington, Kentucky, Etats-Unis
- (859) 243-0335
Your Car Rental Deals, News & Offers
4,2
Bien
10 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice car
Nice car, good pricing, overall good experience, keep up the good work, thanks
14 octobre 2026
Courteous and Attentive
This location is always courteous and attentive to clients even when they are beyond busy.
6 octobre 2026
This rental experience was quite…
This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me leaving my vehicle on the property while I had one of your rentals. In fact initially told me to park at a different business up the road. The car itself wasn’t clean when we received it. They just sprayed it with water. I found trash from a previous renter in the glovebox. I’ll probably refrain from renting from this location again
4 octobre 2026
Trinity and Brean are great customer…
Trinity and Brean are great customer service representatives for Hertz.
15 septembre 2026
Hertz is the Best!
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from other companies and my rental would be dirty, cupholders with dried sticky stuff and this has happened more than once.
Hertz employees are very helpful and pleasant, making it a great experience and I felt like they appreciated my business. I will only be using Hertz for my car rental needs from now on.
6 septembre 2026
Clean well maintained vehicle
Clean well maintained vehicle. Easy pickup and drop off. Will use again.
1 septembre 2026
The Family we have spent months…
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves raises and extra perks given to its employees as they are constantly going above and beyond for our family and customers!
1 septembre 2026
It was a very easy process to do
It was a very easy process to do. The staff was very friendly and helpful
26 août 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.