The first vehicle we were given was dirty, had cracked tail light, air conditioner vents that were broken and AC that only worked minimally, even if we could direct it's flow, for an 8 hour road trip... Voir plus

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I rent front Hertz Ofallon IL West Highway 50 Very often and have never had a problem. When I arrive my car is ready to go and always super clean. They make it super easy to rent. Would highly recomme... Voir plus
I had a flawless, stress-free rental experience! I was in and out quite efficiently and the minivan was clean and had a full tank of gas. I couldn’t be happier with the entire process. I’ll definitely... Voir plus
As always the customer service is top quality.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
1939 W Hwy 50, 62269, O'fallon, Illinois, Etats-Unis
- (618) 622-0816
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Two tries to get it right
The first vehicle we were given was dirty, had cracked tail light, air conditioner vents that were broken and AC that only worked minimally, even if we could direct it's flow, for an 8 hour road trip in 100 degree heat.... Fortunately we picked the car up the night before we were to leave and when we realized all of the issues, we called the agency and they had us return it for a different vehicle, with which we had no problems. So zero stars for first vehicle, three stars for making it right but the hassle and inconvenience of having to return the first car for the one we should have had from the start.
I had a flawless
I had a flawless, stress-free rental experience! I was in and out quite efficiently and the minivan was clean and had a full tank of gas. I couldn’t be happier with the entire process. I’ll definitely rent here again!
I rent front Hertz Ofallon IL West…
I rent front Hertz Ofallon IL West Highway 50 Very often and have never had a problem. When I arrive my car is ready to go and always super clean. They make it super easy to rent. Would highly recommend this location specifically.
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