Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz... Voir plus
Établissement
Changer d'établissement18601 Airport W. North, 92707 Santa Ana, California, US
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Lisez les avis des autres
I don't understand the purpose of having a tier/rewards system. This airport does not allow for customers to choose their own car. What is the benefit to being in Presidents Circle if I end up with a... Voir plus
When I returned my car I asked if they had wheelchair service to the airport. They did not! BUT, they offered to drive me to the terminal and they did! I was so appreciative for this extra service!!
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
18601 Airport W. North, 92707, Santa Ana, California, Etats-Unis
- (949) 224-6700
Your Car Rental Deals, News & Offers
4,0
Bien
50 avis
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Charged me wrong for gas and nobody…
Charged me wrong for gas and nobody responds my call!! I a president member but I guess they don’t care.
8 septembre 2026
When I returned my car I asked if they…
When I returned my car I asked if they had wheelchair service to the airport. They did not! BUT, they offered to drive me to the terminal and they did! I was so appreciative for this extra service!!
8 septembre 2026
I thought there would be the Board with…
I thought there would be the Board with my name on it, but no, stand in line. What is up with that?? Also, guy forgot to give me back my driver's license. Luckily, I realized this as I was about to walk off.
4 septembre 2026
Presidents Circle
I don't understand the purpose of having a tier/rewards system. This airport does not allow for customers to choose their own car. What is the benefit to being in Presidents Circle if I end up with a Nissan Altima that Hertz chose for me?
4 septembre 2026
Check out was great and check in was…
Check out was great and check in was especially personable, excellent service.
31 août 2026
Easy pickup and drop off
Easy pickup and drop off, great car.
Friendly, courteous staff.
6 septembre 2026
The car had a bad body odor smell that…
The car had a bad body odor smell that stuck onto my clothes. I couldn’t get rid of it after trying to wipe down the car. I called my pickup location about 15 times and no one would pick up. I called multiple other locations in the area and they didn’t pick up either. I went back to try to swap out car and they said they were very busy so I would have to wait a very long time. I ultimately dropped off the car early since I couldn’t take it anymore. This made my trip very stressful and ruined some of my plans.
4 septembre 2026
They continue to have issues with… reservations, confirmation, correct rental car
They continue to have issues with checking me in. They asked for my credit card every single time despite the fact that it’s established on the account and the last two times I’ve received a vehicle that wasn’t a match to my request. This was after I was confirmed to get the vehicle that I had requested.
5 septembre 2026
Fantastic experience all around!
5 septembre 2026
Prepaying for gas and fast easy pickup…
Prepaying for gas and fast easy pickup and drop off.
4 septembre 2026
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