I picked up the rental at one location and dropped off at the airport. I don’t know if this had something to do with my experience. However, when I dropped off the car I asked for my bill it was for... Voir plus
Établissement
Changer d'établissement6851 Shannon Pkwy Suite 3, 30291-2049 Union City, Georgia, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I tried to extend my rental. I could not extend online because I prepaid, which I was told when I called the 1800 number. When I arrived I was still told I could not extend and it had to be closed out... Voir plus
Everything and everyone made the process smooth.
The location was convenient, the staff was friendly, and my car was ready when I arrived.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
6851 Shannon Pkwy Suite 3, 30291-2049, Union City, Georgia, Etats-Unis
- (770) 306-1115
Your Car Rental Deals, News & Offers
3,8
Bien
4 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Convenient Location
The location was convenient, the staff was friendly, and my car was ready when I arrived.
8 juillet 2026
I tried to extend my rental ended up paying full price
I tried to extend my rental. I could not extend online because I prepaid, which I was told when I called the 1800 number. When I arrived I was still told I could not extend and it had to be closed out. I tried to book online and it said they were sold out. So the female rebooked my rental which was about $380 instead of the $250 i would have paid if I used the 25% or even add a free day because I’m an Amex user, which are both offered online. I told her I wanted to use a hertz code, she told me I could not. I had to pay regular price and she refused any coupon codes saying there was no place for her to put the code. I found this to be sad because I have multiple codes that were of use to me but I couldn’t use any promotion which was not my fault.
2 juillet 2026
Given two different bills
I picked up the rental at one location and dropped off at the airport. I don’t know if this had something to do with my experience. However, when I dropped off the car I asked for my bill it was for one amount but I was emailed and charged a different amount which was more. Also, the discount I had on my bill was removed. When I called about it I was told that the second bill was correct but the person I spoke with could not explain why my discount was removed. By removing my discount made my bill increase. I am not complaining about the service. I just needed to know why my discount was removed from my first account.
26 juin 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.