Hireacamera.com Avis 

1 881
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience! Company contacted me asking if they could deliver a few days early and at no extra cost to me. Courier company collected following Monday so gave me plenty of time to use the lens.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very good, diligent, and well-organised hire company. I've been using them for several years, and they have been consistently spot-on with communication and delivery. Their systems are well thoug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service. Website very easy to use. Nice after care with email and phone follow ups to clarify the process and reassure everything was in place. Very simple courier service. Enabled me to hir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Third time of renting equipment from Hireacamera - and it’s the third 5 star service.. proves they offer consistency. What makes them so good? Great pricing. Great range of equipment. Picki... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location d'équipement audiovisuel
  2. aussi dans
  3. Magasin de jumelles
  4. Magasin de matériel de photographie
  5. Magasin de photo
  6. Service de photographie
  7. Société de production vidéo

Écrit par l'entreprise

Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 881)

96 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything was straight forward.

Great communication, and the website is easy to use.
The kit arrived well packed, and drop-off and pickup were straightforward. Thank you!

13 février 2026
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Réponse de Hireacamera.com

Thank you so much for the great feedback Ros!

We’re really pleased to hear everything went smoothly with the Canon EOS C50 hire and that the delivery and collection process was easy. It means a lot that you found our communication and website straightforward.

We’d love to help again on your next project—just let us know if you need anything!

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles

5stars

Excellent service and support

19 janvier 2026
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Réponse de Hireacamera.com

Thank you for leaving a review Sam and for you kind words, I have passed them on to the team. I hope hiring the Canon EF 24-70mm II assisted in you making an informed purchase.

Looking forward to assisting you in the future.

all the very best,
Hannah

Noté 5 sur 5 étoiles

Flawless service

As usual, flawless service from Hireacamera.

28 janvier 2026
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Réponse de Hireacamera.com

Thank you for taking the time to leave a review, Jon. We really appreciate your positive feedback and hope you enjoyed using the Canon XA40 to film the pantomime. We look forward to assisting you with this years performance!

All the very best,
Hannah

Noté 5 sur 5 étoiles

Very good customer service and…

Very good customer service and professional

22 janvier 2026
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Réponse de Hireacamera.com

Thanks for your review, Aamir! We’re really glad to hear you found the service professional and that everything went smoothly with the Sony FE 16–35mm GM II. Hope it helped you capture some amazing Northern Lights shots — we’d be happy to help again anytime!

All the very best,
Hannah

Noté 5 sur 5 étoiles

First time hirer

First time hiring a lens from anyone and could not have asked for a better service.

Booking was very easy and got confirmation back immediatley.

I had a phone call with a member of the team shorty before the rental to make sure everything was ok and to check that I am getting the right product for my needs. Outstanding service!

The lens itself came via courier and was very well packaged. It came in a hard flight case and in its own carry case as well.

Lens was in excellent condition. Only the usual wear and tear markings as you would expect but glass itself was fantastic.

It was a great way to try a lens before commiting to a purchase.

Overall, it was a great service and I will definitley be back again soon!

26 janvier 2026
Avis spontané
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Réponse de Hireacamera.com

Thanks so much for such a detailed and kind review, Stuart! We’re really pleased your first lens hire experience was such a positive one and that the Canon RF 100–500mm worked well for aircraft spotting. Great to hear the booking process, pre-rental call, and delivery all helped give you confidence you’d chosen the right kit.
We always aim to make sure everything arrives well protected and ready to perform, so it’s brilliant to know the lens met expectations. Trying before committing is exactly what hiring is for — we’d love to help again when you’re ready. Looking forward to welcoming you back soon!

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles

A very friendly and efficient service

A very friendly and efficient service.
I will be back

14 janvier 2026
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Réponse de Hireacamera.com

Thanks for your review, Robert! We’re really pleased to hear you enjoyed using the Olympus 300mm on your holiday. Glad everything went smoothly and the lens did the job for you while you were away. We’d be more than happy to help again on your next trip or shoot.

All the best,
Hannah

Noté 5 sur 5 étoiles

Super easy experience

Super easy experience, equipment in very good condition, with helpful and friendly service to ensure that you are good to go

14 janvier 2026
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Réponse de Hireacamera.com

Thanks so much for the great review, Chris! We’re really glad to hear you had a super easy experience and that the Canon EF 70–200mm was in excellent condition for the wedding. It’s always our goal to make sure everything is spot-on and that you feel fully set up before you head out. We’d love to help you again on a future shoot — thanks for choosing us!

Wishing you all the best
Hannah

Noté 5 sur 5 étoiles

Brilliant from start to finish

Such an efficient service. Great communication from start to finish. They even upgraded my order to ensure delivery times were met, free of charge. Easy to hire, easy to return. Good value to money. Will 100% use again.

19 janvier 2026
Avis spontané
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Réponse de Hireacamera.com

Thank you for the fantastic review Patrick. We’re really pleased to hear that everything went smoothly from start to finish and that our communication and service met your expectations.

It’s great to know the complimentary upgrade helped ensure your kit arrived on time for filming your road trip — we’re always happy to do what we can to keep projects running smoothly. We’re also glad you found the hire and return process easy and good value for money.

Thanks again for your recommendation, and we look forward to supporting your next project.

All the best,
Hannah

Noté 5 sur 5 étoiles

Impressed first-time customer

This was my first experience using Hireacamera, and I was very impressed. I hired a Nikon lens for a trip to Finland, and the process end-to-end was seamless. After making the booking online I got a call from Hireacamera to go through the details; rather than being a box-ticking exercise they were genuinely helpful. I ended up with collection and drop-off plans which were much more convenient than those I'd initially gone for, and an extended hire period at no extra cost due to their office being closed over Christmas. The next time I need to hire any equipment, I will definitely be using Hireacamera.

17 décembre 2025
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Réponse de Hireacamera.com

Thank you for taking the time to leave such a detailed review, Adam. We’re really pleased to hear that your first experience with Hireacamera was a positive one and that the Nikon Z 24–120mm was a great companion for your trip to Finland.

It’s great to know our team could help tailor the collection and drop-off arrangements to better suit your plans, and that the extended hire over the Christmas period made things even easier. We always aim to make the process as smooth and flexible as possible, especially when customers are travelling.

We truly appreciate your kind words and look forward to helping you again on your next adventure.

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles

Great service, great communications

Great service and super easy communication

13 janvier 2026
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Réponse de Hireacamera.com

Thank you for taking the time to write a review Charles and for your kind words! I hope you had a lovely time of your travels and got some great shots with the Canon RF 70-200mm. Let us know if we can assist with your next adventure!

Wishing you all the very best,
Hannah

Noté 5 sur 5 étoiles

Awesome service

Awesome service. The gear is fabulous and clean.

The CS team (Ellen and Mary) is so professional and kind to provide advice and arrange the dispatch and collection arrangements to meet my schedule, including the change of collection approach at the last minute.
Really appreciated and highly recommended.

9 janvier 2026
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Réponse de Hireacamera.com

Thank you so much for your lovely review, Annie. We’re delighted to hear the Canon RF 100–400mm was a great companion for your trip to Kenya and that it arrived in perfect condition.

Ellen and Mary will be thrilled to hear your kind words — they’re always happy to help make logistics fit around travel plans, even with last-minute changes.

We really appreciate the recommendation and would love to support you on a future adventure!

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles

Hireacamera

Great service. As it was just before Xmas, they dispatched the lens early to ensure it wasn’t subject to the any courier delays at this time of year.

The lens was great. And their pickup and return of deposit was prompt.

8 janvier 2026
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Réponse de Hireacamera.com

Thanks so much for your kind review, Stephen. We’re really pleased to hear the Canon RF 100–500mm was a great fit for your Tanzania trip. With Christmas courier delays in mind, we’re glad the early dispatch helped give you peace of mind. It’s also great to hear everything went smoothly with the pickup and deposit return. We’d love to help again on a future adventure!

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles
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Réponse de Hireacamera.com

Thanks for your kind words and continued support Nick. We’re glad everything went smoothly again and hope the Canon EOS R5 II served you well. See you next time!

All the best,
Hannah

Noté 5 sur 5 étoiles

Hire A Camera went out of their way to…

Hire A Camera went out of their way to ensure I would be able to receive the equipment on a suitable day for me.

15 décembre 2025
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Réponse de Hireacamera.com

Thank you for your review Sarah. We’re pleased we could accommodate your delivery needs and really appreciate you choosing Hireacamera.

All the very best,
Hannah

Noté 5 sur 5 étoiles

Superb

A superb and efficient way to hire a camera - cannot recomment them enough!

15 décembre 2025
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Réponse de Hireacamera.com

Thanks for the amazing feedback Zaffer! We’re delighted you had such a great experience and truly appreciate the recommendation. We look forward to working with you again in the future.

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles

As normal when we rent no issues

As normal when we rent no issues. Willbe using again in the future.

16 décembre 2025
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Réponse de Hireacamera.com

Thanks so much for your kind words Robert! It’s great to hear that everything went smoothly once again. We really value your repeat business and look forward to seeing you again soon.

All the very best,
Hannah

Noté 5 sur 5 étoiles

Incredible service, great equipment!

As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Ellen, Mary, Sam and the whole team were able to take care of every query I could throw their way. When you're working with tight deadlines and lots of different variables, the peace of mind the team gave me was invaluable and paved the way for a really successful shoot. I'd book with them again in a heartbeat!

21 novembre 2025
Avis spontané
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Réponse de Hireacamera.com

Thank you so much for your fantastic 5-star review, Dan and for taking the time to share your experience!
We're absolutely thrilled to hear that we could deliver the service and support you needed for your tricky brief – it's exactly what we strive for every time.
We're delighted that we could give you that invaluable peace of mind and help make your shoot a success.
We'd love to welcome you back anytime – here's to many more successful projects together!

Wishing you all the very best,
Hannah

Noté 5 sur 5 étoiles

Very satisfied

Hireacamera went above and beyond to help me with equipment and advice. Found the to be very knowledgeable, helpful and friendly. Would definitely recommend and use again.

4 décembre 2025
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Réponse de Hireacamera.com

Thank you so much for your glowing 5-star review, Liz! We're absolutely thrilled to hear that you were very satisfied and that our team went above and beyond to provide you with the right equipment and helpful advice.

It's wonderful to know you found us knowledgeable, friendly, and easy to deal with – that's exactly what we strive for every time. Your recommendation means a great deal to us, and we'd love to welcome you back whenever you need gear again!

All the best,
Hannah

Noté 5 sur 5 étoiles

Great service.

I very much appreciated the attention given to my order by the two humans at the end of the telephone; Mary and Ellen. They were very helpful. The service was very good. I could always get through to them. It all went off without hitch.

9 décembre 2025
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Réponse de Hireacamera.com

Thank you so much for your lovely 5-star review James, and for sharing your experience! We're absolutely delighted to hear that you received great service and that everything went smoothly from start to finish.
A special thank you for your kind words about Mary and Ellen – they'll be thrilled to know their helpfulness and attentiveness made such a positive difference. It's feedback like yours that makes our team smile!
We truly appreciate your recommendation and look forward to assisting you again in the future.

Wishing you all the best,
Hannah

Noté 5 sur 5 étoiles

This store has always been providing…

This store has always been providing good service and quality products.

7 décembre 2025
Avis spontané
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Réponse de Hireacamera.com

Thank you so much for your wonderful review Aria, and for your continued support! We're absolutely delighted to hear that you've consistently experienced good service and high-quality products with us.

Your loyalty means the world to our team, and it's feedback like yours that keeps us motivated to maintain those standards every day. We look forward to welcoming you back soon!

Best regards,
Hannah

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