Hispek Electronics Avis 

I will have no hesitation in returning for my next purchase.

It took some time for Hispek to advise that the item was out of stock and took a phone call for the information. Ultimately I did get 2 emails apologising for the delay with an 'instock date' and a delivery date which finally was met.

ordered the item, paid for it, then got a phone call saying item was not in stock and they didn't know when it will be.

so, all in all, a bit of a waste of time

Ordered a Miele vacuum cleaner last week as the website said the item was in stock and it would be 5-7 delivery time, this was fine and perfectly acceptable. Also had a phone call from their staff to confirm payment details as the registered address was different to our delivery address (we have recently moved) on the Friday, day after placing the order. Having waited 7 days and not received any further communication about my purchase being delivered, I chased the sales team to advise and was told that there was a delay from the manufacturer that could delay the item by 2-3 weeks. Was quite annoyed to be told that and frustrating no one got back to me regarding the delay. Was the best price for the item but I would've quite happily paid a bit more to have it delivered sooner.

Very good price and a very fast service

I had never heard of Hispek before so was a little dubious about handing over card details. I needn't have worried. They said it would take 5-7 working days and it was delivered the next day. First class, well done.

Purchased a Neff built in coffee machine. After searching the internet intesively this was the best price. Communication from Hispek was great they rang and advised when to expect then rang on the night before and within 1/2 hour of there arrival. The item was delivered in good condition, on time and pleasant delivery guys, All in all a good experience and would recommend Hispek.

WHY STATE THE VACUUM CLEANER IS IN STOCK WHEN IT IS NOT. AND WHY DID IT TAKE 4 PHONECALLS OVER 15 MINUTES EACH BEFORE YOU FINALLY COME CLEAN AND ADMIT THAT THE CLEANER WAS NOT IN STOCK.

With the best price on the web, I wasn't expecting such good customer service. I spoke to aiysha on the phone regarding a security querey and was very impressed with how upbeat and friendly she was. Was a refreshing difference to the typical off seas unfriendly call centres dealing with orders. My order was dispatched earlier than expected and was delivered two days earlier than stated in the email. Overall very satisfied with my experience with HiSpek

I ordered a Miele vacuum cleaner at the beginning of week 1. Online, the price offered was the best available, and a number of other stockists were out of stock, including John Lewis, so I went ahead to make a purchase from Hispek. My old vacuum cleaner had broken, but I was prepared to wait the 5-7 working days for a replacement. Payment was taken from my account on the day of purchase. After 7 working days, ie the middle of week 2, I emailed the company to ask where my item was. I was then informed that the item was out of stock but due in at the end of the week. I called the company at the end of the week and was assured my item was due for delivery and would arrive Mon or Tue the following week (week 3). On Tue, I received an email to say that I needed to contact the Hispek team. When I called, I was told my item was still not in stock and would take another 2-3 weeks to arrive. Of course, I could not wait this long to buy a vacuum cleaner. The staff were very helpful, but if the website had registered in the first place that the item was out of stock, I would not have pursued the purchase. I am still waiting to be reimbursed in my bank account.

great service will use again in future usually cheaper than any competitors

I emailed Hispek via spares-2-go, about a fairly obscure part for my Krups coffee machine. Not only did they respond within 24 hours, they sent an entire diagram of the whole machine so I could properly identify the part I was looking for. I have ordered the part which is due within a week, and kept the diagram for anything else which may eventually go. Very helpful.

My wife got a new kitchen and needed a new hob so we checked around and found the best deal with Hi-Spek.The hob was delivered with-in 5 days,came well packaged.Would definately use this shop again.

I wanted to purchase Bose OE2 White headphones that most suppliers are still selling for £129. I saw Hispek in a comparison list and noticed that they were selling the same Headphones for £99 with free P & P and were a Bose dealer. I placed my order and received my Headphones within 2 days with an e-mail update of progress. I highly recommend Hispek for superb service and excellent prices.

The machine is great, but then that's nothing less than I expected as my previous machine was a Bosch washer.
I was disappointed that it didn't come sooner, on the website delivery is quoted as 5 working days, mine was 6, or even 7 if the order was noted the day it was placed.
I paid a collection charge of £20, but because they didn't have the paperwork (or so they claimed) the delivery team were not willing to take the old machine, even though I showed them a printout with it clearly stating the collection charge. They phoned their office, and I heard the lady tell them not to take the old machine, so something clearly amiss with the admin there.

I was impressed they had the
Model I wanted in stock at a competitive price and delivered it the next day

We wanted to replace a small TV in our kitchen and having found the unit that we wanted - a Samsung 22" - we came across Hispek who had it in stock and were competitive in price. The order was placed and delivered within 2 days.

I ordered a Bose iPod docking station for a new Lifestyle system. It was the best price on the Internet and arrived two days later. I particularly like the stock update before you order. I have ordered stuff before from other companies only to be told it will be weeks before its in stock and will be sent. Hispek sent me several emails regarding the order and including when it had been dispatched. Overall great service and will use them again.

After trying the new vacuum cleaner...
It wouldn't work! My husband in the end found out that it was the fault of the fuse in the plug attatched to the cleaner!

I really think that it should have been checked before sending it out to a customer to find if was working.

Told because credit card registered at different address than delivery address that would have to get authorization code from bank before could be delivered. Too much hassle. Ordered from Amazon instead even though slightly more expensive.