Harriet Kelsall Bespoke Jewellery Avis 

Amazing experience! Alice and her team created a truly one of kind, bespoke engagement ring for my fiancee. The design process and communications were amazing from Alice and we were both thrilled with the final piece. I would recommend HK Jewellery to anyone looking for bespoke jewellery.

My fiancée and I popped in on a whim when passing, as we had discussed a bespoke wedding ring design, due to the shape and design of her engagement ring. From the moment we arrived, we were made to feel very welcome and offered refreshments whilst discussing ideas with our designer, Bethany. Bethany was wonderful from start to finish and her artist flair and attention to detail shone through. She produced an absolutely beautiful bespoke wedding ring design there and then from scratch, incorporating every element from the initial design discussion. My fiancée was absolutely blown away as it was even better than she could have imagined. I was taken through options for my ring, and tried various different styles. After we both had our ring sizes confirmed and discussed materials, we decided to commission the designs and paid a 50% deposit. At no point prior to this were we pressured into a sale or made to feel uncomfortable. Once the rings were made, we also had them engraved with our wedding date. They manufacturing process took just under two months from initial design to being ready to collect. We are extremely happy with the result and can’t wait to wear them on our wedding day. I wouldn’t hesitate to recommend H K Bespoke jewellery to anyone thinking about a custom piece of jewellery, especially the St Albans branch, with Betty as your designer as our experience was second to none.

Great service and really happy with the way the ring turned out. They really helped with the designing of the ring. Really knowledgeable as I didn’t have a design in mind. Definitely should use these guys if you’re looking for a ring that’s not off the rack

A very personal experience. Warm and friendly without a hint of pretentiousness and the end result for me is a beautiful piece of jewellery with very precious memories incorporated.

Fantastic customer service. Danique was wonderful throughout the process, and kept me updated with the entire design, from the CAD stage to the final product. The engagement ring itself is phenomenal!

Amy designed 2 beautiful pieces of jewellery which were made by the outstanding workshop at HK for our daughter's graduations.

When we met with Nirupama she was very friendly and made us feel welcome. When we explained what we would like for my ring she was very enthusiastic about it. After explaining my little idea for the ring within a short time she had come up with a beautiful design.
When the ring arrived it was better than expected. A big thankyou to all the skilled experts who were involved with my ring.
Once again a big thanks to Nirupama for bringing my little idea to life xx

I worked with designer Alice at Harriet Kelsall Bespoke Jewellery and couldn’t have been happier with both the process and the outcome. Alice met with me online and in person, and was wonderfully communicative throughout — she really took the time to unpack my ideas, adapt them as new thoughts emerged, and guide me through every step with patience and creativity.

We created an incredibly personal bespoke engagement ring, integrating gold and a diamond from my mother’s engagement ring with new stones added — so the piece holds deep sentimental meaning. I was a little nervous to see it in real life, but the moment I did, I couldn’t have been more delighted. And most importantly, my partner absolutely loves it.

I couldn’t recommend Harriet Kelsall — and especially Alice — more highly for anyone looking to design something truly unique, personal, and beautifully crafted.

I had an amazing experience designing my engagement ring with Alec at Harriet Kelsall. Alec was super patient - I’m not very creative and didn’t really have an end vision, but after trying on some engagement rings a few weeks before my design session, I knew what elements I liked and Alec helped to bring those ideas together to create a design I loved. He made the whole process fun and stress-free. I’ve just picked up the final ring and it’s absolutely stunning and even more beautiful than I imagined. The craftsmanship is incredible - thank you to Ryan for this. I can’t thank the team enough for creating such a special ring.

We recently had the pleasure of working with Harriet Kelsall Bespoke Jewellery in Cambridge to create our engagement ring and wedding rings. From the moment we stepped into their store, we knew we had made the right choice.

I had inherited a ring with precious stones that held great sentimental value, and we wanted to reimagine it in a more modern setting. Alec, our designer, was absolutely brilliant throughout the entire process. He helped transform our vague ideas into a stunning platinum engagement ring, adding delicate features that made it uniquely ours. His friendly and patient approach made us feel completely at ease, especially when we weren't entirely sure about certain design elements.

We also commissioned two wedding rings - one featuring a beautiful platinum twist design with diamonds that fits perfectly alongside the engagement ring, and another with an enchanting mountain and trees landscape engraving. When we brought the engagement ring back to create the wedding ring, they also gave it a thorough clean and checked all the settings, which was a lovely touch.

Throughout the entire process, Alec kept us well-informed with regular updates, and his expertise was evident in every consultation. The final pieces are absolutely beautiful and match our initial designs perfectly. The quality of craftsmanship is exceptional, and it's clear that attention to detail is paramount at Harriet Kelsall.

We cannot recommend Harriet Kelsall highly enough to anyone considering bespoke jewellery or looking to modernise inherited pieces. They have a remarkable talent for taking precious memories and transforming them into contemporary treasures that will be cherished for generations to come.

Alec was great - turned our idea into a fantastic design. Couldn't be happier and will definitely be back for more!

Holly, at H.K. studio, welcomed me warmly and made me feel like the only customer who mattered.
She is very creative and well informed, which helped me to make the perfect choice of jewellery (with engraving design) for my granddaughter’s 21st Birthday.
I’m thrilled with the outcome and will gladly return for future gifts!

I recently designed and purchased a bespoke engagement ring for my partner, alongside Georgia.

My (now) fiancée absolutely loves it and couldn't be happier!

Georgia was really helpful throughout the entire process and expertly guided me through it all, providing as much detail as possible on everything. At times, I wasn't certain about different things, like a suitable diamond carat weight, etc. However, Georgia showed her years of experience in reassuring me in my decisions and being transparent about my options.

I would not hesitate to return Harriet Kelsall for future jewellery purchases.

Thank you Georgia, and the whole team!

Such lovely care and attention throughout the process of using existing jewellery to design something new.

I cannot thank the team at Harriet Kelsall enough, they are truly the best around. From my first design appointment with Georgia, in which she took the time to listen to my ideas before using her extensive knowledge and experience to fine tune them. To the continuous communication and updates throughout the build process, I knew I was dealing with not only a very professional team but more over a team who genuinely valued their clients. The final result? A stunning new signet ring, repurposing my old St Christopher and an initial pendant in honour of my boy that I’ll treasure forever. Both are beyond anything I could have ever hoped for and that’s testament to the standard of Georgia and the Harriet Kelsall team. Thank you all. I will certainly be back again and I recommend anyone looking to have a beautifully unique piece of jewellery made pop by and see them as well.

Would 100% recommend to anyone, service and communication was excellent. I had a ring designed and made, there was always the option to go in and speak with them about the design. Very friendly and knowledgeable!

Alec did a great job of listening to what we wanted with the ring redesign. He was great at explaining how the original parts can be reused and what the timescale for the process would be. The newly designed ring came back looking fantastic and we've been extremely happy with both Alec and HK Jewellery throughout this process.

Excellent service and a fantastic experience overall. We worked with Holly to design an engagement ring and both wedding bands. Holly was fantastic as was the rest of the team going through the whole process of both design and creation. My partner’s friends have all commented that her engagement ring is a real representation of her personality, which I think is a real testament to Holly‘s design and the whole teams dedication to the process. Thank you for making the whole experience so special.

We wanted to give my mother a very special 90th birthday gift from her family that was unique and special for her. Having searched for hours , we decided to have an item designed and visited the Harriet Kelsall in Cambridge.
A great experience and my mother absolutely delighted with her special bracelet. A special mention to Abigail , the designer who listened patiently to our ideas and came up with the brilliant design - thank you .

Great experience from start to finish. Bethany was wonderful throughout, from initial contact via email to drawing up designs and making modifications and tweaks to suit what we were after. Lovely to deal with both via email and in person.

We were delighted with the final design and even more impressed with the completed necklace.

Thanks to Bethany and the whole team at HK!