Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Voir plus
L'entreprise a répondu
17/18 Milsom Street, BA1 1DB Bath, GB
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Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Voir plus
L'entreprise a répondu
Was able to purchase the items I've been looking for from the HMV website as one of two wasn't available in store. Used Click & Collect. Was an easy and simple service to use. Took 3 days from orderin... Voir plus
L'entreprise a répondu
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Voir plus
L'entreprise a répondu
I entered my local HMV in search of a DVD. They didn't have it on the shelf, but were able to order from the online warehouse. Setting aside my availability to collect the purchase, the online warehou... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

17/18 Milsom Street, BA1 1DB, Bath, Royaume-Uni
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Réponse de hmv (UK) - Bath
My purchase arrived promptly and was in good order.

Réponse de hmv (UK) - Bath
The stuff is lovely but some albums are over priced and the staff are a bit rude

Réponse de hmv (UK) - Bath
Was able to purchase the items I've been looking for from the HMV website as one of two wasn't available in store. Used Click & Collect. Was an easy and simple service to use. Took 3 days from ordering to arrive at the store. Was easy to collect from the store. Only snag was both items I ordered arrived 2 days apart than both together, but at least they arrived and both in new condition. Great service from both online and store teams.

Réponse de hmv (UK) - Bath
Ordered on Wednesday and availed to collect in store on Saturday. Great service, good price.

Réponse de hmv (UK) - Bath
I entered my local HMV in search of a DVD. They didn't have it on the shelf, but were able to order from the online warehouse. Setting aside my availability to collect the purchase, the online warehouse despatched the order the following day, and the package was in the local store available for collection within two days. The price paid was competitive and even cheaper than one of the other online giants. The package was well protected for transit and on playing the DVD I have no regrets in having used HMV to source my purchase.

Réponse de hmv (UK) - Bath
The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time.
Ordering the item and having it posted out for me was fine, I shall be back sometime in July to order another box set if the Bath shop doesn't have it in. I have only purchased from HMV .

Réponse de hmv (UK) - Bath
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order was dispatched, & when it was ready for collection. I am very happy with the service I received.

Réponse de hmv (UK) - Bath
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this particular store countless times, it was just memorable as it was the release day of Olivia Rodrigo's new album and the staff seemed a little sour (pun-intended)

Réponse de hmv (UK) - Bath
Staff listened, chatted - order with me in 3 days - most impressive
Thank you

Réponse de hmv (UK) - Bath
As with all my visits to the HMV shop in Bath, the service was excellent. On this occasion it was Jack Walters. BUT - why doesn't the shop stock on it's music bookshelves Jack's latest excellent book "Bob Dylan, Song by Song Volume 1 / 1962-1969". He's a local author and his previous book was on Bruce Springsteen. His new book on Dylan has been well-reviewed. I feel strongly that HMV Bath should stock his book and support your staff.

Réponse de hmv (UK) - Bath
I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.

Réponse de hmv (UK) - Bath
Easy to use web site and delivered securely my Royal Mail

Réponse de hmv (UK) - Bath
Nice friendly staff,let me know when my Blu-ray was ready to collect.

Réponse de hmv (UK) - Bath
The staff were very helpful and the service was great. The speed of my purchases I ordered were delivered quickly too

Réponse de hmv (UK) - Bath
I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with friendly and welcoming staff every time.

Réponse de hmv (UK) - Bath
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