hmv (UK) - Birmingham Bullring Avis 

318
TrustScore 4.5 sur 5

4,7

MSU2A, Bullring, B5 4BE Birmingham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The gentleman in the Birmingham store looked up availability when not in store and checked the cost benefit against individual series. He explained it would be four to five days and they could hold it... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Birmingham Bullring

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • MSU2A, Bullring, B5 4BE, Birmingham, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(318)

32 182 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Louis Tomlinson Signing

Security was so rude and unpolite and the fact we couldn’t even have our phones out at a signing was ridiculous

27 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hello Charlotte

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Noté 5 sur 5 étoiles

Going the extra mile, thank you.

I can not fault the kindness of the staff. Several went that extra mile to support several of us with mobility issues. A couple of the centres security too. The only one that was rather rude was a lady who basically took my phone to take pictures instead of myself doing of my two companions. So photos with Dave and The Captain didn't happen all and none of my younger companion. I think the woman thought I'd hold things up. We were well aware of why things were running late, a fourth member of our party spoke with someone he knows in the locality.
I congratulate you on having a great team at this branch and thank you for hosting it.

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Mrs Allen, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 4 sur 5 étoiles

Damned, Birmingham HMV

Great to meet The Damned and get New album signed but spoilt by the rudeness of the woman at the end ushering us to leave quickly and absolutely no manners.
Don’t know if this woman was a HMV employee ( as everyone else was lovely) or brought in from outside, but loose her and treat people with courtesy and you’ll get your five stars .

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Clare, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Noté 5 sur 5 étoiles

The Dammed album signing …

The staff were really helpful and the event was really well organised.

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Joanne, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Staff were very friendly and helpful…

Staff were very friendly and helpful ,and i am very pleased with the LP,thankyou

28 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Mr Cart, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 1 sur 5 étoiles

Signing was badly managed

Signing was badly managed. We were treated like cattle and pushed. Really appalling

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi richard

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Noté 5 sur 5 étoiles

Very well organised!

We were at the Birmingham HMV for a signing by The Damned. This was very well organised. The team kept us informed that the band were running late as there had been a crash on the M6. My friend was on crutches, so the team organised a chair for her to wait. It was great to meet the band, I felt that we were given time to chat to them, even though they were running late, I felt that we were not rushed and a member of staff offered to take pictures for us too.

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Sandra, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 2 sur 5 étoiles

album signing review

picking up the delivery prior to the signing was brilliant and super easy. the actual signing itself was honestly confusing. having been to signings before we’ve always been allowed to take pics and at previous signings of this artist people have shared pics. felt incredibly unfair to the fans who rarely get the chance to meet artists that they weren’t able to commemorate with a picture or anything. would’ve taken an extra 5-10 seconds per person had it been organised correctly

27 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Dear Eleanor,

Thanks for your review and feedback.

Please note that, as per our event terms and conditions, photo opportunities are at the discretion of the artist and their management. These decisions are typically made on the day and communicated by the team on-site.

If any official photos have been taken, they will be uploaded to our social media channels once made available to us. We’d recommend keeping an eye on our Facebook page here: www.facebook.com/hmv 

Kind regards,

Noté 5 sur 5 étoiles

Damned Meet and Greet HMV Bullring

Went to the meet and greet with The Damned with them signing their new LP which was collected from store. They were running late but staff kept us updated and I was offered a chair as I have mobility issues. Great experience and fantastic staff. The Damned, of course, were amazing!

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Dawn

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Excellent communication and staff support during the event

We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff kept us informed and were friendly and helpful during the wait. Luckily the band were not held up as expected and once the event got up and running the staff were once again friendly and helpful getting things moving as smoothly as possible.
Thank You

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Saul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

This was an event in HMV

This was an event in HMV, the Bull Ring, Birmingham for the new Damned album. The whole event was so superbly run and was fantastic. Thank you so much, I loved it. 😍🤘

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Ian

Thank you for leaving a 5-star review! We are very glad to hear that you enjoyed our event. We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Got ticket for The Dammed record signing

Got ticket for The Dammed record signing at the HMV store in the Bullring shopping centre in Birmingham. All the staff were extremely helpful on the day

25 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Bryan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent

Excellent, speedy service.

24 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Jacob

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

All the times I’ve been to the bull…

All the times I’ve been to the bull ring store the staff have been very helpful and friendly to me which is good for the team

23 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi,

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Lacey, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

A good experience goods delivered and…

A good experience goods delivered and met my expectations.

14 janvier 2026
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Mark, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

They had what I wanted

They had what I wanted. And ordered it for me and it came. They were very polite and helpful.

The store had a good selection of products. I especially like the old show and sit coms choices.

Good experience. at the Birmingham Shop Bull Ring.

Many Thanks .

29 décembre 2025
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Brian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

1st class customer service.

Dave at Birmingham bullring was a fantastic help! I'd ordered a click and collect due on Christmas eve! Went in at 930, no delivery, Dave took my details & said he'd call me if it came. As I left the shop he chased after me in the bullring 2mins later as they'd had a delivery & my purchase was there, Christmas saved for my nephew 😁

24 décembre 2025
Logo de hmv (UK) - Birmingham Bullring

Réponse de hmv (UK) - Birmingham Bullring

Hi Darron

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon 🙂

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus