Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Voir plus
L'entreprise a répondu
Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Voir plus
L'entreprise a répondu
Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... Voir plus
L'entreprise a répondu
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Voir plus
L'entreprise a répondu
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Royaume-Uni
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The lady who served me was extremely helpful and friendly

Réponse de hmv (UK) - Bromley
Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice conversation.

Réponse de hmv (UK) - Bromley
Very easy to order online for click & collect. I collected my vinyl within 3 days - simple.

Réponse de hmv (UK) - Bromley
Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)! Much prefer getting my media from HMV than Amazon.

Réponse de hmv (UK) - Bromley
Staff in HMV Bromley were helpful and efficient.
DVD arrived for collection well packaged in card packaging.

Réponse de hmv (UK) - Bromley
Would give 5 stars but gift card has to be used Instore for online order . Staff and delivery were excellent

Réponse de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley
Quick and easy to order in store and delivered to my house

Réponse de hmv (UK) - Bromley
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from the store.

Réponse de hmv (UK) - Bromley
Regarding my telephone conversation regarding my resent CD order with HMV, the staff at Bromley were really helpful and understanding

Réponse de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley
Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as the CD was in high demand. Luckily they had it when I went to the store.

Réponse de hmv (UK) - Bromley
Easy to order online for store pickup. Helpful and professional staff

Réponse de hmv (UK) - Bromley
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff

Réponse de hmv (UK) - Bromley
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