They was hopeful quick and tell you what the best way to go is home delivery or shop and the price or free not selling you something you don't want and they no the Customers. The stuff are friendly a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28, Octagon Centre, Orchard Street, DE14 3TN Burton Upon Trent, GB
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Lisez les avis des autres
Assistant was very helpful he put order through and I received my cd in about 2 to 3 days
L'entreprise a répondu
Purchased a ltd edition box set online for a click and collect order couldn't be happier with the item and especially the 2 store assistants who were the most helpful and friendly. They made that stor... Voir plus
L'entreprise a répondu
Pleased with a cd the last in stock in my store, "1942" which I noticed when I got it home, had some minor damage which probably would be okay to most people. I guess this is no longer popular item bu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Burton On Trent
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 28, Octagon Centre, Orchard Street, DE14 3TN, Burton Upon Trent, Royaume-Uni
4,7
Excellent
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order and easy to go and…
Easy to order and easy to go and collect from my local store .
6 mars 2025
Réponse de hmv (UK) - Burton On Trent
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very straightforward process
Very straightforward process - friendly and helpful staff.
26 février 2025
Réponse de hmv (UK) - Burton On Trent
Hello Paulette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff in your Burton On Trent store are…
Staff in your Burton On Trent store are always very helpful and obliging and a pleasure to deal with.
25 janvier 2025
Réponse de hmv (UK) - Burton On Trent
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Burton On Trent
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in the store were very…
The staff in the store were very helpful and friendly and quickly got my order for me.
9 janvier 2025
Réponse de hmv (UK) - Burton On Trent
Hi .Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Easy to order, notified when arrived and staff in store helpful and efficient
2 janvier 2025
Réponse de hmv (UK) - Burton On Trent
Hi Colin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Burton On Trent
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly staff
22 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Debbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful staff in store
The staff in the store were really helpful. Even though it was very busy I felt that nothing was too much trouble.
15 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All can say is fantastic service from…
All can say is fantastic service from placing the order to updates when it was ready to pick up from the store definitely recommend doing it again thank you so much for a brilliant service
17 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi terry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well looked after.
Very engaging staff who helped me find the item I was looking for, which they didn’t currently have in stock, and order it online. Not only that they also helped me find a considerable saving on the item. Thank you and Merry Christmas.
9 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hello JAMIE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I went into my nearest store looking…
I went into my nearest store looking for an old film but unfortunately they had sold out. I like to support shoos on the high street where I can. The guy I dealt with in store was very helpful giving me various options to make my purchase as my nearest store is at least 11 miles away I decided to look on line. I purchased my film with no trouble and as it was a Christmas gift it was the better option. Thankyou.
7 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Burton On Trent
That is how we roll, thank you Rachel!
From Instore ordering due to item not…
From Instore ordering due to item not being in stock and collection nothing was a problem. Emma was very helpfull and happy to order for me
7 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Vivienne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CD Order
Ordered CD in shop. Was correct order and came on time. Will use this service again
28 novembre 2024
Réponse de hmv (UK) - Burton On Trent
Hello Rachael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
First class service
I ordered the items I needed in store for delivery... The staff in my local store are always so polite and extremely helpful. The delivery was delivered in a respectable time and I was kept informed about my parcel which was great. If everything was as pleasant when shopping as this ! Excellent
5 décembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Linda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I got my cd very quick and easy but the…
I got my cd very quick and easy but the store needs to stock cd players
21 novembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Colin,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Procedure from ordering to collection…
Procedure from ordering to collection was absolutely fine but it did take a lot longer than other big companies.
Staff in the shop were lovely, and like most people in burton friendly and welcoming.
23 novembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Mrs Bennett,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Friendly and helpful staff
I found the assistants very friendly and helpful when ordering a dvd...and on collection as well. Thank you.
15 novembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order item instore
Easy to order item instore, staff very helpful & informative. Good communication via emails when order was ready to collect instore.
1 novembre 2024
Réponse de hmv (UK) - Burton On Trent
Hi Nicola
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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