Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement71 / 77 Murraygate, DD1 2EA Dundee, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Voir plus
L'entreprise a répondu
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Voir plus
L'entreprise a répondu
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Dundee
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
71 / 77 Murraygate, DD1 2EA, Dundee, Royaume-Uni
4,8
Excellent
246 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Great delivery timescale.
19 août 2026
Réponse de hmv (UK) - Dundee
Hello Ronald,
Thanks for leaving us a great review, we’re delighted to hear you had a positive experience and can’t wait to see you again soon!
Réponse de hmv (UK) - Dundee
Hi MR
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service was excellent
14 août 2026
Réponse de hmv (UK) - Dundee
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect as always.
2 août 2026
Réponse de hmv (UK) - Dundee
Hi THOMAS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Dundee
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As always fantastic experience at hmv…
As always fantastic experience at hmv from receiving my goods to the friendly staff. Thank you once again 😀
28 juillet 2026
Réponse de hmv (UK) - Dundee
Hi Wendy
Thank you for leaving a 5 star review! We’re delighted to read your kind comments and can’t wait to see you again soon!
Thanks :-)
Réponse de hmv (UK) - Dundee
Hello Fred
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Dundee
Hi Alistair,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Ordered Tshirts in
Ordered Tshirts in, came fast and in perfect condition, very friendly staff.
19 juin 2026
Réponse de hmv (UK) - Dundee
Hi Kenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service Cd arrived in store two…
Great service Cd arrived in store two days earlier than expected.
Staff were excellent disc was ready waiting for me and they were very friendly.
18 juin 2026
Réponse de hmv (UK) - Dundee
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Dundee
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Needed help in store to purchase online…
Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful.
Good communication regarding order and updates by email. Item arrived promptly and pick up was seamless.
All in all a very quick and easy purchase
8 juin 2026
Réponse de hmv (UK) - Dundee
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Honestly...
Honestly, HMV is the closest I'll ever get to the Criterion Closet, so going there and grab a couple movies always feels good.
The Dundee guys do a very good job too, they deserve credit, they're always friendly, and cool.
12 juin 2026
Réponse de hmv (UK) - Dundee
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The helpfulness by staff the easy…
The helpfulness by staff the easy ordering in store and quick delivery
6 juin 2026
Réponse de hmv (UK) - Dundee
Hi Eilene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Dundee
Hello Aj
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I I went into the the Dundee store…
I I went into the the Dundee store looking to replace my headphones but was unable to find a pair of MIXX headphones similar to what I have, I asked an assistant if he had anything he said not in stock but he would order a pair for me, I received an email a few days later to say they had been delivered to the store and I could collect them anytime
6 juin 2026
Réponse de hmv (UK) - Dundee
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff and good service
Wide choice of albums stocked
1 mai 2026
Réponse de hmv (UK) - Dundee
Hi Sonya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and pleasant staff in the…
Very helpful and pleasant staff in the Dundee branch.
Order arrived promptly.
24 mai 2026
Réponse de hmv (UK) - Dundee
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Dundee review
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
23 mai 2026
Réponse de hmv (UK) - Dundee
Hello Ezra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff served a bit disinterested and…
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
19 mai 2026
Réponse de hmv (UK) - Dundee
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
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