What a delightful experience to have the phone answered by a knowledgeable human who helped me order a dvd. Then to go to the shop in Kingston and be served by an equally helpful sales assistant A su... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit F11, First Floor, Bentall Centre, KT1 1TP Kingston, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The team I spoke to we’re very friendly, when I was browsing vinyl I was approached by very friendly member of staff who asked if I wanted any help I explained I was enjoying myself looking through... Voir plus
L'entreprise a répondu
Good selection of vinyl, but the shop is very untidy, needs simplifying. ALSO, i was ordering from abroad to a family member in England. The site would not let me create a profile for me - then one... Voir plus
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Super efficient staff in the Kingston branch, they were very professional and knowledgeable as well as friendly. The manager’s customer service was excellent. He has an extensive knowledge of his prod... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Kingston
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit F11, First Floor, Bentall Centre, KT1 1TP, Kingston, Royaume-Uni
4,6
Excellent
142 avis
Demande des avis aux clients
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Absolutely adore this store
Absolutely adore this store. Highlight of my day. Especially love the staff, they're tuff and are always happy to help
4 avril 2026
Réponse de hmv (UK) - Kingston
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lost my item instore
Lost my item instore. Very disappointed as they didn't sell that instore.
1 star for the staff who was going back and forth trying to locate my order.
28 mars 2026
Réponse de hmv (UK) - Kingston
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and the parcel has now been found. Regards
Réponse de hmv (UK) - Kingston
Hi Sarah
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Top Job.
Rapid arrival at the store in Kingston and excellent service in store with a member of staff who was genuinely interested in my purchase. Top job.
30 mars 2026
Réponse de hmv (UK) - Kingston
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellenr service
Excellenr service, quick delivery, convenient and painless return policy.
31 mars 2026
Réponse de hmv (UK) - Kingston
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great stuff!!!
Quick delivery for pick up in store and very pleasant service 😀
Would love more Fallout merch, even more related to "HOLY 13" 🙏🙏🙏
28 mars 2026
Réponse de hmv (UK) - Kingston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kingston click and collect
Yeah went to the counter greeted by two lovely members of staff, followed procedures such as ID checks, and gave me my parcel with no hassel nor damage! Cheers!
24 mars 2026
Réponse de hmv (UK) - Kingston
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Kingston
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
There were constant updates on the…
There were constant updates on the order, which was really handy and the staff were very friendly and helpful!
11 mars 2026
Réponse de hmv (UK) - Kingston
Hi Duncan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Kingston
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff in the Kingston…
Very helpful staff in the Kingston store and equally good online
2 mars 2026
Réponse de hmv (UK) - Kingston
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I shop in hmv quite frequently and the…
I shop in hmv quite frequently and the staff are always polite and helpful.
8 février 2026
Réponse de hmv (UK) - Kingston
Hi Conor
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
title literate assistant…
The assistant found the film title even though I gave a sumwhat incorrect title
6 février 2026
Réponse de hmv (UK) - Kingston
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order arrived quickly
Order arrived quickly. Very friendly and efficient staff at HMV Bentalls’ Centre Kingston
5 février 2026
Réponse de hmv (UK) - Kingston
Hi SJP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly store staff
The delivery to the store took a couple of days longer than I was expecting (I'm too used to next day delivery!), but I was kept well informed, and I prefer to buy from an actual shop.
The staff were very friendly and personable when I collected the DVD.
29 janvier 2026
Réponse de hmv (UK) - Kingston
Hello Rachel,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Fantastic Product and Service
We purchased the retro record player and it arrived very quickly and safely delivered by a courier. Works as described and looks great and sounds great. It was a birthday present and my daughter is chuffed to bits.
21 janvier 2026
Réponse de hmv (UK) - Kingston
Hi HPY
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All items i ordered were in stock
All items i ordered were in stock. Just awaiting one more which isn't available until February. Quick delivery.
20 janvier 2026
Réponse de hmv (UK) - Kingston
Hi Tina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Kingston
Hi Tara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
6 janvier 2026
Réponse de hmv (UK) - Kingston
Hi josephine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Spoke to a human on the phone!
Spoke to a human on the phone!
Picked up from the store ,all good.
2 janvier 2026
Réponse de hmv (UK) - Kingston
Hello J.B
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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