I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Voir plus
L'entreprise a répondu
Hi. Was informed all the way. Up onto delivery. Parcel delivered no problems. HMV staff in Liverpool are all lovely. Tku
L'entreprise a répondu
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Liverpool
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 1, Williamson Square, L1 1EJ, Liverpool, Royaume-Uni
4,8
Excellent
693 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de hmv (UK) - Liverpool
Hi May
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Liverpool
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were super friendly and…
The staff were super friendly and helpful. The music books are amazing value.
17 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at Liverpool very helpful spent…
Staff at Liverpool very helpful spent time researching to find the items I wanted then got items delivered to my address
16 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always good response from the staff and…
Always good response from the staff and excellent quality
14 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A convenient way to shop
I found all I wanted, as well as collecting an item I had ordered previously. A convenient way to take delivery of a bulky purchase without worrying about not being at home to receive the package. An opportunity to browse the CD racks and find some additions to my extensive collection at a competitive price.
14 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi Nigel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Liverpool
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Liverpool
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rapid delivery to store and really nice…
Rapid delivery to store and really nice staff in store.
6 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi Geoff
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Timely and without difficulty
My daughter was able to collect my two ordered CDs on my behalf and there was no difficulty over this. Whole process was timely
3 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who helped me was brilliant,
The person who helped me was brilliant,
Really friendly and really helpful
1 novembre 2025
Réponse de hmv (UK) - Liverpool
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient delivery service
Ordered Friday afternoon and arrived early morning on Monday so very good service for standard Royal Mail delivery
31 octobre 2025
Réponse de hmv (UK) - Liverpool
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another efficient and friendly…
Another efficient and friendly transaction with the Liverpool store. Thank you.
28 octobre 2025
Réponse de hmv (UK) - Liverpool
Hi Malcolm
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Friendly Staff ready to Help
The Friendly Staff ready to Help. Ease of ordering pre-orders. Lie using the Liverpool Store.
24 octobre 2025
Réponse de hmv (UK) - Liverpool
Hi Kenneth,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheerio!
Réponse de hmv (UK) - Liverpool
Hi Ladislav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great album and fast delivery
Nebraska is a great album, the special edition version is rally great
26 octobre 2025
Réponse de hmv (UK) - Liverpool
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service, held on to my order until I was able to pick it up. Got back to me very quickly and were very helpful. A pleasant experience!
21 octobre 2025
Réponse de hmv (UK) - Liverpool
Hi Roy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Liverpool
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Liverpool
Hi Carol,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Liverpool
Hi Cath,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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