Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
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Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... Voir plus
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Love shopping in store & online. My favourite shop without a doubt. My product wasn't in stock, no problem for the member of staff who ordered it for me. Very helpful & knowledgeable regarding a query... Voir plus
L'entreprise a répondu
Went to this store to purchase a book as a present for my husbands birthday ( we already purchased a book other week while in purchasing a cd ( present for our Granddaughter ) while in store seen b... Voir plus
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À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Livingston
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, Royaume-Uni
4,9
Excellent
239 avis
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Customer service was incredible
Customer service in this particular shop is outstanding, I always seem to leave the shop with an unusual purchase - in this instance it was a pitbull CD - and instead of judgement the staff are always engaging and have a laugh with me. I unfortunately didn’t catch the name of the girl that served me today but she along with many other staff I have been served by in there have made my shopping experience that little bit more special
30 décembre 2025
Avis spontané
Réponse de hmv (UK) - Livingston
Hi Ella
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Livingston
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quality service
I went in store for a specific CD they didn't have it a member of staff came up and asked if I needed any help I explained what I was looking for she went away to check and came back to say it wasn't in stock but that they could order it for me and either get it sent to the store or to my home address I opted to get it sent to my home as my mobility isn't great and it was delivered in a couple of days
22 décembre 2025
Réponse de hmv (UK) - Livingston
Hi caroline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Livingston
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Man was very helpful and friendly
Man was very helpful and friendly. Got what I was looking for no problem
8 décembre 2025
Réponse de hmv (UK) - Livingston
Hi Annmarie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Livingston
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Item I ordered was unavailable from…
Item I ordered was unavailable from amazon so I gave hmv a try on click and collect at my local store.was kept informed by e.mail of its progress and picked it up after a few days.Quick simple and nice staff member on collection.
3 décembre 2025
Réponse de hmv (UK) - Livingston
Hi David,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Zoe was phenomenal
Zoe was phenomenal. Sourced my pre order quickly. Pleasant and welcoming and was not phased when I asked to change my ore ordered item for a different colour as it was back in stock. A delight 😊
29 novembre 2025
Avis spontané
Réponse de hmv (UK) - Livingston
Hello!
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Young lady was extremely helpful and…
Young lady was extremely helpful and found what I was looking for.
23 novembre 2025
Réponse de hmv (UK) - Livingston
Hi John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre order experience
Collected a pre order item and it was there on release day. Kept me up to date with emails which was great.
22 novembre 2025
Réponse de hmv (UK) - Livingston
Hi Kris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service excellent
Order delivered quickly, girl in store was lovely and genuinely seemed interested in helping me x
24 novembre 2025
Réponse de hmv (UK) - Livingston
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery on time and as expected also…
Delivery on time and as expected also reminders were spot on.
3 novembre 2025
Réponse de hmv (UK) - Livingston
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Outstanding service as always
6 novembre 2025
Réponse de hmv (UK) - Livingston
Hi Gavin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Livingston
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
good stuff
consistently great even if their local shop has a complete melt of a manager
29 octobre 2025
Réponse de hmv (UK) - Livingston
Hi Callum
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience.
See you soon :-)
Réponse de hmv (UK) - Livingston
Hello jacqueline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Livingston
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Web page is easily navigated
Web page is easily navigated, found what I was looking for with a few clicks. My purchase was ready for collection when I arrived at the designated store. Friendly and professional service.
19 octobre 2025
Réponse de hmv (UK) - Livingston
Hi Anne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good purchase.
Good upkeep to timescales for order.
Reallly helpful and friendly in shop when collecting.
15 octobre 2025
Réponse de hmv (UK) - Livingston
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful really good assistance.
15 octobre 2025
Réponse de hmv (UK) - Livingston
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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