I ORDERED 2 FILMS ON BLU RAY JUST OVER A WEEK AGO, IT WOULD TAKE 3 TO 4 WORKING DAYS TO ARRIVE IN STORE. I GOT AN EMAIL NOTIFICATION TO INFORM ME THAT MY ORDER HAD ARRIVED AT THE STORE FOR COLLECTI... Voir plus
L'entreprise a répondu
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
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I ORDERED 2 FILMS ON BLU RAY JUST OVER A WEEK AGO, IT WOULD TAKE 3 TO 4 WORKING DAYS TO ARRIVE IN STORE. I GOT AN EMAIL NOTIFICATION TO INFORM ME THAT MY ORDER HAD ARRIVED AT THE STORE FOR COLLECTI... Voir plus
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I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Voir plus
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It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Voir plus
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I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Royaume-Uni
Demande des avis aux clients
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Réponse de hmv (UK) - Manchester Arndale
Great staff the man explained the process and. The option to have it delivered to my home for 4 pound extra, he explained to expect it to be ready to pick up on Thursday as I ordered it on Monday, I had no problem picking the c.d up.

Réponse de hmv (UK) - Manchester Arndale
Kept up to date throughout the process.
Packaged well
Happy with sale

Réponse de hmv (UK) - Manchester Arndale
I really love recent Perrie’s album and Perrie signings at HMV, thanks!!!👍❤️🤗

Réponse de hmv (UK) - Manchester Arndale
Fopp as usual was manned by very pleasent, knowlegable staff and a pleasure to deal with.

Réponse de hmv (UK) - Manchester Arndale
Very quick delivery to the store. Wrapped and boxed well. Very helpful staff.

Réponse de hmv (UK) - Manchester Arndale
Great venue with fantastic artists. Staff very helpful & polite too.

Réponse de hmv (UK) - Manchester Arndale
Excellent my CD arrived on release date and a very well organised signing event with Sophie Ellis - Bextor in Manchester on Tuesday 9th Sept great friendly staff too

Réponse de hmv (UK) - Manchester Arndale
Amazing service straight in no messing about!!

Réponse de hmv (UK) - Manchester Arndale
Great store staff are really friendly and got me an order of demons online with hmv he went out of his way to do that I love this shop i always buy here can't beat going and looking yourself

Réponse de hmv (UK) - Manchester Arndale
Once more it is my esteemed privilege and delight to award 10 out of 10 to manchester arndale hmv and the lady who served me for her estimable courtesy, patience and diligence for my order came in an impressive 2 days. I look forward to ordering more dvds there in the foreseeable future.

Réponse de hmv (UK) - Manchester Arndale
you gave me the album at a reasonable time very quick and easy

Réponse de hmv (UK) - Manchester Arndale

Réponse de hmv (UK) - Manchester Arndale
Spot on service from the gent at the HMV store Manchester. I'd spent 15 mins scouring the Blu-ray section for Jujutsu Kaisen season 2. Asked the gent at the till if they happened to have it in stock, he apologised as they were short staffed and checked, couldn't see it on the stock list but went off for 5 mins and came back with that and 1 other. More apologies as the Blu-Rays hadn't been reshelved because they were short staffed! Absolutely delighted and spot on service. Thank you sir!

Réponse de hmv (UK) - Manchester Arndale
The staff were exceptionally helpful & informative - & patient with one who didn't understand technological minutiae!

Réponse de hmv (UK) - Manchester Arndale

Réponse de hmv (UK) - Manchester Arndale
Ordered a vinyl in store and arrived very quickly
Staff were very helpful and polite
Will definitely order again

Réponse de hmv (UK) - Manchester Arndale
I got an email from HMV on the 29th July telling me that my order was ready to collect. It said I had 14 days to come in store and collect it. Brilliant!
I went in store on the 31st July to pick up said collection only to find that my order has been sent back! I was met with “you didn’t come to the signing on Tuesday so we assumed you didn’t want it and sent it back”.
I really can’t wrap my head around the fact that I had 14 days to collect it, yet they sent it back in less than 2!
Very annoying and inefficient system

Réponse de hmv (UK) - Manchester Arndale
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