Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Voir plus
L'entreprise a répondu
Unit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Voir plus
L'entreprise a répondu
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's... Voir plus
L'entreprise a répondu
Went to store now on several occasions. Only just now been told that DPD have lost the box with orders in it. This is apparently being investigated now. But why wasn’t a new shipment made and then... Voir plus
L'entreprise a répondu
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de hmv (UK) - Mansfield
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be delivered to our local HMV so we could pick them up in a couple of days. We were both really impressed with how proactive and helpful your staff member was.

Réponse de hmv (UK) - Mansfield
The member of staff that helped was very knowledgeable about the item I wanted which was out of stock however he placed an order for me.

Réponse de hmv (UK) - Mansfield

Réponse de hmv (UK) - Mansfield
Informative and without hassle 👌
Lovely staff in hmv Mansfield, nothing was too much trouble 😀

Réponse de hmv (UK) - Mansfield
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's one of the best pressings I have bought recently.

Réponse de hmv (UK) - Mansfield
Good price for cd’s, try to get the order asap cannot fault the service

Réponse de hmv (UK) - Mansfield

Réponse de hmv (UK) - Mansfield
Great service your order comes in a few day of ordering and great prices

Réponse de hmv (UK) - Mansfield

Réponse de hmv (UK) - Mansfield
HMV always have the goods that I want to buy at a reasonable price. Ordering is easy and delivery is fairly quick. I would rather buy from a trustworthy source and HMV gives me that confidence.

Réponse de hmv (UK) - Mansfield

Réponse de hmv (UK) - Mansfield

Réponse de hmv (UK) - Mansfield
Great communication regarding the progress of my order and really friendly,interested staff in store.

Réponse de hmv (UK) - Mansfield
Easy to order at shop spent a voucher that I used against purchase then delivered to shop as easy to collect as I’m in Mansfield every week

Réponse de hmv (UK) - Mansfield

Réponse de hmv (UK) - Mansfield
Given that it was near to Christmas time, my order took a little longer to come through. However, when I picked it up from the store, I was dealt with in a very friendly manner and also very speedily.

Réponse de hmv (UK) - Mansfield
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.