My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... Voir plus
L'entreprise a répondu
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... Voir plus
L'entreprise a répondu
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... Voir plus
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The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
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I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, Royaume-Uni
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Smooth transaction,straight in and straight out, no muss,no fuss everything was so easy and worked like clockwork

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham
Came really fast and both packages were packaged really well

Réponse de hmv (UK) - Nottingham
The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.

Réponse de hmv (UK) - Nottingham
Staff in store so helpful

Réponse de hmv (UK) - Nottingham
My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received an 'items dispatched' email for all 3 orders but only one 'ready to collect' email a couple of days after that (picturing only 3 of the 10 items I had ordered in total). I didn't travel to the store to collect 1 bundle as wantes to wait for complete order. The after waiting 10 days I went to the store and all my items had been sat waiting for me all along, they just hadn't emailed me 🙄

Réponse de hmv (UK) - Nottingham
As always great and friendly service. We'll stocked at your store in Victoria centre Nottingham

Réponse de hmv (UK) - Nottingham
Great service helpful and obliging delivery excellent

Réponse de hmv (UK) - Nottingham
Great choice and great price, comes well packaged, only issue takes to long to arrive. But very happy with experience.

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham
kept me updated very pleased how they packaged happy with the items

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of staff who had never heard of this film but he searched for a copy and had it delivered to the shop.He was polite and very helpful and was genuinely very interested in me as a customer.

Réponse de hmv (UK) - Nottingham
Nottingham staff always helpful.
Ordering process was easy and efficient.
Updates on your order are very easy to follow.
I will continue to order via the store.

Réponse de hmv (UK) - Nottingham
Friendly & helpful guy.....Also ' Felt a Friendly Vibe Store!'

Réponse de hmv (UK) - Nottingham
Amazing customer service and employees actually know what they are selling for a change which is very refreshing!
In-store experience was perfect

Réponse de hmv (UK) - Nottingham
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