The young lady, Bobby in HMV in Comercial Rd, Portsmouth was very helpful. I had almost given up being able to find a DVD of Mick Fleetwood and Friends concert for Peter Green when she showed me t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
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8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... Voir plus
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I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
L'entreprise a répondu
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Portsmouth
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, Royaume-Uni
4,6
Excellent
286 avis
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HMV customer service was really good…
HMV customer service was really good considering part of my order had been misplaced.
The 2 lads on the desk were fantastic and found my order even tho it took a while .
2 décembre 2025
Réponse de hmv (UK) - Portsmouth
Hi Happy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Easy ordering system, order quickly sorted and collected items with ease. The customer service assistant was very friendly and helpful too. All in all, great service.
2 décembre 2025
Réponse de hmv (UK) - Portsmouth
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and great service
The album I bought was delivered quickly and was well packaged.
25 novembre 2025
Réponse de hmv (UK) - Portsmouth
Hi Courtney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Portsmouth
Hi Diana,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I found the staff very helpful kind the…
I found the staff very helpful kind the delivery was fast
8 novembre 2025
Réponse de hmv (UK) - Portsmouth
Hello Jill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Service was fantastic
Service was fantastic. Delivery status we was aware at all times delivered when they said they was out for delivery and the package was all nice definitely order again
28 octobre 2025
Réponse de hmv (UK) - Portsmouth
Hi Kerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cancelled my order
Cancelled my order due to "unwanted item" but I never received an email to say it had even turned up at tbe store so I have had to re order it...
4 novembre 2025
Réponse de hmv (UK) - Portsmouth
Hi Melanie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Réponse de hmv (UK) - Portsmouth
Hi Jamie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from Portsmouth HMV
From the order in store to the prompt delivery. Everything was fantastic. The store did not have everything i wanted and the young lady ordered an item for me and had it delivered to my home.It arrived safely and I am very happy. Exactly what I expect from HMV as the service is always excellent 👌
Thank you so much.🙂
19 octobre 2025
Réponse de hmv (UK) - Portsmouth
Hi Clare
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great! Long live HMV!
Great! Available on release day. Staff friendly and polite! Love having HMV back to greatness as it was 😍😍😍
13 octobre 2025
Réponse de hmv (UK) - Portsmouth
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fabulous Movie in 4K
I absolutely Loved this movie at the cinema, when it first came out. The story, acting and special effects are second to none. And there are so many extras, both on the blu ray, and in the presentation package. Very pleased, both, with the product, and the fine service I always get with HMV. 😊
25 septembre 2025
Réponse de hmv (UK) - Portsmouth
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love buying online from HMV
Easy to buy online from the email I received. Great service.
18 septembre 2025
Réponse de hmv (UK) - Portsmouth
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service in the store
Good customer service in the store. I was also kept up to date with progress of my order and my item arrived promptly in store ready for me to collect.
4 septembre 2025
Réponse de hmv (UK) - Portsmouth
Hi katy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Portsmouth
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Portsmouth
Hi Tanya
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Portsmouth
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff
Friendly helpful staff , ordered product on Thursday arrived Friday ,brilliant service 👍
3 juillet 2025
Réponse de hmv (UK) - Portsmouth
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Portsmouth
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
4k Blu Ray Films
Although the Portsmouth store did not have the item I wanted, they ordered it for me and it arrived 2 days later.
24 juin 2025
Réponse de hmv (UK) - Portsmouth
Hi Leonard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and knowledgeable staff; kept me informed from ordering through to collection.
Friendly and knowledgeable staff.
15 juin 2025
Réponse de hmv (UK) - Portsmouth
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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