Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... Voir plus
L'entreprise a répondu
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Voir plus
L'entreprise a répondu
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Redditch
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Royaume-Uni
4,8
Excellent
176 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience
Always have great service and all the people are really helpful and friendly. I usually go into store, but either way it’s good to be able to get what I want either way. My order was delivered to the store, and on time, which is great. Will use again.
28 août 2026
Réponse de hmv (UK) - Redditch
Hi P J Dawson!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopping's a delight
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations about what interests you and upcoming promotions.
18 août 2026
Réponse de hmv (UK) - Redditch
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Looking for a specific dvd couldn't…
Looking for a specific dvd couldn't find it on the shelf I asked a store staff member who's name was rob at the Redditch store he ordered it and it came with in three days thank you
31 juillet 2026
Réponse de hmv (UK) - Redditch
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Redditch
Hi MALCOLM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
click and collect works very well
10 juillet 2026
Réponse de hmv (UK) - Redditch
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful in ordering the CD…
Extremely helpful in ordering the CD that was not in stock.
4 juillet 2026
Réponse de hmv (UK) - Redditch
Hi Maria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member was really knowledgable…
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient service, especially as I was supporting a client who had additional needs.
18 juin 2026
Réponse de hmv (UK) - Redditch
Hi SAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre ordered item not available on release date
Pre ordered item was not available on release date. They had copies on the shelf but would not let me have a copy and replace it when my order arrived.
11 juin 2026
Réponse de hmv (UK) - Redditch
Hello,
We were sorry to hear that your item did not arrive on its intended release date.
Please note that our click & collect service is fulfilled via our warehouse as per our website listings. We are not able to fulfil these orders from in store stock, unfortunately.
We always aim for online orders to arrive in time for release but are unable to guarantee this but will always try to ensure our customers are kept up to date wherever possible.
A professional service
The record was easily ordered online and was delivered to the shop on the correct date. The whole experience was good.
9 juin 2026
Réponse de hmv (UK) - Redditch
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service as usual
23 avril 2026
Réponse de hmv (UK) - Redditch
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to get good DVD's
The ordering process was quick and simple, staff in the store were friendly and helpful
4 juin 2026
Réponse de hmv (UK) - Redditch
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your store in Redditch didn’t have the…
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pleased it arrived a few days later.
I always enjoy shopping there Staff always friendly & helpful, store well laid out
6 juin 2026
Réponse de hmv (UK) - Redditch
Hi Gordon
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Really great service,good…
Really great service,good communication. Picked up from store....easy to do.
5 juin 2026
Réponse de hmv (UK) - Redditch
Hello Dawn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy hmv customer.
When I went into store to order .staff were very helpful. Explained about my order being delivered to my home i was very pleased with delivery as well all went to plan.
5 juin 2026
Réponse de hmv (UK) - Redditch
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Redditch
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Redditch
Hi Sally,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always at HMV Redditch
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and expert at their jobs - This is a great store and visit very often up to 3 times a week
15 avril 2026
Réponse de hmv (UK) - Redditch
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Redditch
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always excel with their customer…
HMV always excel with their customer service. I continually purchase items from this store.
18 mars 2026
Réponse de hmv (UK) - Redditch
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely fabulous
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast , thank you very much.
14 mars 2026
Réponse de hmv (UK) - Redditch
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.