I like the option of collecting from store free of charge, thus reducing the risk of postal damage. This particular vinyl was a rare limited edition, it was in stock and not at an inflated price so... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... Voir plus
L'entreprise a répondu
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Voir plus
L'entreprise a répondu
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Solihull
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Royaume-Uni
4,7
Excellent
202 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful when ordering a CD .
Very helpful when ordering a CD .
Arrived within a few days.
28 août 2026
Réponse de hmv (UK) - Solihull
Hi Terri
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Safety first.
I like the option of collecting from store free of charge, thus reducing the risk of postal damage.
This particular vinyl was a rare limited edition, it was in stock and not at an inflated price so full marks.
23 août 2026
Réponse de hmv (UK) - Solihull
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Availability of product was good
Availability of product was good. Quick delivery to collection point.
14 juillet 2026
Réponse de hmv (UK) - Solihull
Hi Kelly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
You’ll Float Too 🎈
Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusive edition is great the Steelbook artwork is stunning and the Artcards and poster are amazing
5 juillet 2026
Réponse de hmv (UK) - Solihull
Hi Jimmyboy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy and fast delivery
5 juillet 2026
Réponse de hmv (UK) - Solihull
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient…
Everything delivered promptly to the store for collection. Gave my name and it was all waiting for me
1 juillet 2026
Réponse de hmv (UK) - Solihull
Hi cath
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Solihull
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Solihull
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff friendly and very helpful .
Staff friendly and very helpful .. helped me order just what I wanted
19 mai 2026
Réponse de hmv (UK) - Solihull
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt service from ordering to picking…
Prompt service from ordering to picking up purchase from the store.
Also good communication throughout.
4 juin 2026
Réponse de hmv (UK) - Solihull
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Solihull
Hello Barry
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Dvds and vinyl
I've just the Solihull branch. Many many times, and that speaks for it's self.
The Staff are all very professional and friendly. Overall great service.
22 mai 2026
Réponse de hmv (UK) - Solihull
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock and the young lady was happy to order it in
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant service.
12 mai 2026
Réponse de hmv (UK) - Solihull
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Solihull
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love that HMV has reinvigorated itself
Love that HMV has reinvigorated itself. Stores are well stocked and interesting.
Staff are helpful, fun and knowledgeable.
6 avril 2026
Réponse de hmv (UK) - Solihull
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Solihull
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collected package
Collected package. The package was slightly damaged. When I got home opened it and both the vinyl covers were damaged.
26 avril 2026
Réponse de hmv (UK) - Solihull
Hi Natalie
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Brilliant service
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick that up,
21 avril 2026
Réponse de hmv (UK) - Solihull
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Solihull
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and decent price
Easy to order and decent price! Collection from said was simple and the staff were great. Thank you!
15 mars 2026
Réponse de hmv (UK) - Solihull
Hello Lee
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.