It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... Voir plus
L'entreprise a répondu
Unit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... Voir plus
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Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... Voir plus
L'entreprise a répondu
Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.
L'entreprise a répondu
Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, Royaume-Uni
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Very easy to find what i was looking for. Fast delivery

Réponse de hmv (UK) - Stirling
It was quick to order
I managed check out in the end
The order was processed and delivered very quickly no issues

Réponse de hmv (UK) - Stirling
It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at Stirling HMV. They are helpful, friendly, welcoming and efficient. Always ready to chat but still keep moving. It feels like a club. I'd be lost without this branch.

Réponse de hmv (UK) - Stirling

Réponse de hmv (UK) - Stirling
Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.

Réponse de hmv (UK) - Stirling
I go to hmv a lot and I love it but today I went with my siblings and we got 5 posters, the guy at the counter scanned one of the posters like three times and charged us for 7 posters, none of us noticed cause the guy was like talking a lot(probably trying to distract us) and my sister only saw that he charged us for 7 posters when we got home. We went to hmv in the Stirling thistle centre and the guy was like maybe 50-60 years old but I didn’t really get a good look at him because I wasn’t paying attention

Réponse de hmv (UK) - Stirling

Réponse de hmv (UK) - Stirling
Went to hmv Stirling to pick up an order but when I got home there was an item missing when I was informed it was in store!! When I called customer services, they said it was definitely at the store when I was there a week ago!!!
No, ohhh let us get it delivered for you for the inconvenience or let’s give you a wee good gesture voucher.
No!!! It was more like ha ha!! Sorry about that but Off you pop to Stirling again for another 24mile round trip!!! At no expense to yourselves when it was your error!! Got a ridiculous amount of apologies but to be honest a sorry with no effort made doesn’t quite cut it!! It’s a very Poor show hmv!!
Especially in an age where physical media is fragile you’d think you’d want to retain good customers and resolve mistakes!!!
Well I collected my order but that will be the last time. Nobody likes being messed around!!

Réponse de hmv (UK) - Stirling

Réponse de hmv (UK) - Stirling
Personalised service at hmv Stirling , all the staff are absolutely brilliant. Fantastic selection of music . Always a joy visiting the shop , there probably every 2 weeks.

Réponse de hmv (UK) - Stirling
Always love HMV. And I always know that if I can't get something in store then I can easily get it delivered to the store where I can pick it up. A good selection of Funko Pops is always a bonus!

Réponse de hmv (UK) - Stirling

Réponse de hmv (UK) - Stirling
Always helpful and friendly as if they were glad to see you.

Réponse de hmv (UK) - Stirling

Réponse de hmv (UK) - Stirling
A happy and helpful staff member helped me by checking the product and ordering it to be delivered to me. This was easy and stress free. I felt pleased to support a high street store rather than using Amazon.

Réponse de hmv (UK) - Stirling
The ordering was easy through the website. The click and collect order arrived promptly 2 days later and the person who served me was incredibly friendly and complimented my musical taste. Overall a great experience and I would definitely recommend HMV click and collect service!

Réponse de hmv (UK) - Stirling
Excellent service. Speedy delivery to store. Friendly and helpful staff.

Réponse de hmv (UK) - Stirling
Always a great experience in my local Stirling store. Staff are helpful, friendly, easy going and polite and if I can't find what I'm looking for they'll order it in.

Réponse de hmv (UK) - Stirling
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