The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
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Lisez les avis des autres
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... Voir plus
L'entreprise a répondu
Purchase of this item was fine. Staff very helpful. Order placed and given options for delivery which was also efficiently dispatched My only negative observation is that other than ordering on lin... Voir plus
L'entreprise a répondu
Did a click and collect for a preorder item, got the message a few days later to say it was there and was in and out within minutes, quick service and hassle free.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Sunderland
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, Royaume-Uni
4,7
Excellent
239 avis
Demande des avis aux clients
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Brilliant that I could order in store
Brilliant that I could order in store. The service was friendly and fast. Very happy.
20 août 2026
Réponse de hmv (UK) - Sunderland
Hi kim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff,amazing selection of vinyl…
Great staff,amazing selection of vinyl and books. My favourite place to shop.
16 août 2026
Réponse de hmv (UK) - Sunderland
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
100% recommended
The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are worth 100%
14 août 2026
Réponse de hmv (UK) - Sunderland
Hi Maria
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Sunderland
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect
Did a click and collect for a preorder item, got the message a few days later to say it was there and was in and out within minutes, quick service and hassle free.
25 juillet 2026
Réponse de hmv (UK) - Sunderland
Hi Ayden
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service AAAAA++++++
27 juillet 2026
Réponse de hmv (UK) - Sunderland
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivered on time and with care
21 juillet 2026
Réponse de hmv (UK) - Sunderland
Hi Phillip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Sunderland
Hello Ken
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Purchase was there when they said it…
Purchase was there when they said it would be staff were friendly and cooperative
20 juillet 2026
Réponse de hmv (UK) - Sunderland
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got the cd ordered explained what would…
Got the cd ordered explained what would happen and notified me when it came into the store
12 juillet 2026
Réponse de hmv (UK) - Sunderland
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Sunderland
Hi stephanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wireless headphones
Very easy ordering from the website quick delivery approachable friendly staff very easy transaction overall
7 juillet 2026
Réponse de hmv (UK) - Sunderland
Hi Corinne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was served quickly and politely by…
I was served quickly and politely by the assistant. I was kept informed of the status of my order.
30 juin 2026
Réponse de hmv (UK) - Sunderland
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great selection and reasonable price…
Great selection and reasonable price ,couldn't find in store, so online was very appropriate
26 juin 2026
Réponse de hmv (UK) - Sunderland
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Amazing customer service as always
Amazing customer service as always. Davie, Matt and Sarah always go above and beyond
17 juin 2026
Réponse de hmv (UK) - Sunderland
Hi Ellie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always friendly and…
The staff are always friendly and helpful.
The store is clean and tidy and staff always available to assist.
29 mai 2026
Réponse de hmv (UK) - Sunderland
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Sunderland
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Very easy to order, quick delivery to store for collection
Also received email to confirm order
and email to confirm delivery to shop for pich up
18 mai 2026
Réponse de hmv (UK) - Sunderland
Hi Ruth,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who served me was…
The staff member who served me was helpful and friendly and polite. I would this service again.
10 mai 2026
Réponse de hmv (UK) - Sunderland
Hi ALAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Sunderland
Hi Gordon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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