Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement16-17 Regent Street, SN1 1JQ Swindon, GB
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Voir plus
L'entreprise a répondu
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Voir plus
L'entreprise a répondu
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Swindon
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
16-17 Regent Street, SN1 1JQ, Swindon, Royaume-Uni
4,6
Excellent
203 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de hmv (UK) - Swindon
Hi Justin
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Réponse de hmv (UK) - Swindon
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Swindon
Hello RICH
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Friendly professional service
Easy to order online. Ready for collection as promised. Friendly staff.
19 juin 2026
Réponse de hmv (UK) - Swindon
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Swindon
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The website is very easy to use
The website is very easy to use. One the item has been dispatched you are kept up to date with the delivery.
29 mai 2026
Réponse de hmv (UK) - Swindon
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were on the ball
Staff were on the ball, polite and efficient and helped me by doing exactly what it “said on the tin”
6 juin 2026
Réponse de hmv (UK) - Swindon
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Swindon
Hi T.Webb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The human touch !
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
30 mai 2026
Réponse de hmv (UK) - Swindon
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient.
29 mai 2026
Réponse de hmv (UK) - Swindon
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Swindon
Hi Geoffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Service
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the following week. Seamless service, and the replacement works perfectly.
17 mai 2026
Réponse de hmv (UK) - Swindon
Hi Dale,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a box set in store and…
Ordered a box set in store and delivered in 48 hours. Great service.
30 avril 2026
Réponse de hmv (UK) - Swindon
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My most fav retail shop in the world’s
30 avril 2026
Réponse de hmv (UK) - Swindon
Hi Sang,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stressfree ordering process
Clear ordering process and good communication on delivery of goods purchased
28 avril 2026
Réponse de hmv (UK) - Swindon
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Album corner crushed and dented
All 3 arrived but the corners of all 3 were dented. Outer box was dented and had a tear. Needs more packaging to stop this happening.
27 avril 2026
Réponse de hmv (UK) - Swindon
Hi Karen
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy to order very fast delivery.
24 avril 2026
Réponse de hmv (UK) - Swindon
Hi Beverley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service
The item which was a pre order was released on the 10th April and was ready to pick up at my local store the next day.
12 avril 2026
Réponse de hmv (UK) - Swindon
Hello Allen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic reliable company
Always have a fantastic service , good choice of products and very good efficient delivery.
15 avril 2026
Réponse de hmv (UK) - Swindon
Hi sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Swindon
Hi Cathy.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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