Home & Garden Centre Avis 

Simple to order and prompt and efficient service

Very fast delivery of a parasol needed in time for a hot weekend! Good quality product too.

Easy to order and delivered on time (Garden voucher)

Hassle free and speedy delivery

Great service, website easy to navigate. Product was packaged very well packaged. Arrived when expected. Couldn't fault the company at all. Excellent 5 * service.

Great communication and timely updates given

Eventually sorted
I simply needed to ask a question on a Hartmann set cover
I sent a message via the webpage.
After not receiving any reply over 24 hours later, I decided to track down a phone number, no easy feat.
I managed to speak to someone at the garden centre who promised to pass my details over. Another 24 hours passed and not one for giving up, I called again, this time I spoke with David who made a point of going over to the dot com dept.
Within 10 minutes I received a call , questions answered, ordered and delivered within 24 hours.
Do one getting past the original contact the service was absolutely superb.

Ordering from Home and Garden was simple and the furniture was a lot cheaper than buying from Alexander Rose direct. However, the delivery was disjointed and delayed. It didn't help that it was being delivered from Alexander Rose and a third party delivery firm. To be fair, communication with Home and Garden was helpful and prompt but it didn't help that the furniture was finally delivered 3 weeks after order when the website states 10 days and the first planned delivery date went by without anything happening after staying in all day waiting. It finally came the following afternoon despite being told it would be delivered on the morning after complaining to the delivery company and then we had to help the driver as his equipment had failed.
Overall, pleased with the service from Home and Garden but the delivery process let them down hence only 3 stars.

Very pleased with easy of ordering and the speed of my gift card arriving.

Very healthy herbs

Received my barbecue by next day delivery, a very easy and efficient service.

Needed a Gift Voucher for a 70th birthday. Recipient was overjoyed.

Delivery was swift. Thank you.

Nice choice of cards for the voucher. I was able to add a personal message to thank my son and daughter-in-law. Very prompt service.

I found it impossible to complete my order. When I went to the list of values it showed £50+50. What is that all about? A wasted 40 minutes I'll have to drive to my local garden Centre.

Very efficient service. Ordered p... one day, delivered by royal mail the next. Brilliant!

My local garden centre does not supply HTA vouchers but I have found this wonderfully company that does.
Service is excellent, vouchers arrived within a couple of days, also the postage is very reasonable. I wish there were more companies like this one. Thank you.

Good communications, item arrived quickly and was efficiently wrapped. No problems at all.

The companion seat set is excellent. It was easy to place an order and delivery was fast with helpful updates. I particularly noted the sensible recyclable packaging.

Sophie was immensely helpful, sorting out my delivery so it was able to arrive when I wasn’t working. The bench was reasonably easy to assemble, but the instructions left much to be desired. Overall I’m delighted with my purchase and the first class customer service I received. I’d definitely recommend this company and wouldn’t hesitate to buy from them again.