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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything was perfect from start to finish, from calling to chat about the options and tables, delivery dates, all immediately replied to and booked. Alex and Alex who delivered and installed our tab... Voir plus

Noté 5 sur 5 étoiles

Ordering from Home Leisure direct was easy enough but when it turned out the item I'd ordered wasn't in stock I was really concerned however Callum swapped us over to another table and helped us figur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Met with Jake at the showroom. He was professional and very knowledgeable about both the pool tables and the arcade machines. We got to have a go to see which would suit us the best. Jake answered all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had a very positive experience of this company. The wait for the table was longer than I had hoped, but it was almost to the day what they said it would be. I had a problem post-sale and d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.


Coordonnées de contact

Information importante

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Home Leisure direct is an excellent company to deal with

Everything was perfect from start to finish, from calling to chat about the options and tables, delivery dates, all immediately replied to and booked. Alex and Alex who delivered and installed our table were amazing, very carefully got the table round a tight turn, great attention to detail and very careful and considerate. The table was a clearance table but looks brand new and great value for money. It was an excellent company to deal with.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service & Quality Pool Table

We had a pool table delivered by Home Leisure Direct today, and the whole experience was absolutely fantastic from start to finish.

A special thank you to Alex and Alex, who handled the delivery and assembly with complete professionalism. They were friendly, efficient, and clearly knew exactly what they were doing. Nothing was too much trouble, and they made the entire process smooth and stress-free.

They also took the time to walk us through all the accessories, explaining how everything works and how to get the best out of the table. On top of that, they gave really helpful advice on future adjustments and maintenance, which we really appreciated, it’s clear they care about making sure everything stays in top condition long after installation.

The pool table itself is excellent, high quality, beautifully finished, and incredible value for money - delivery time from order was just a few weeks.

We couldn’t be happier with the service and would highly recommend Home Leisure Direct to anyone looking for a top-quality table and a first-class customer experience.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Sales assistant Alex

Alex Ireland was an excellent, personable & very knowledgeable sales assistant. I immediately placed an order after he fully explained everything clearly. Can’t wait to receive my new pool table.

4 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Worthwhile Visit

Came to the showroom today to ask about arcade machines for my new Bar in Taunton. Callum gave some great advice that our current supplier just kept brushing over. We've left with a tonne of new ideas and we're excited to get things moving. No doubt I'll be coming back to order our kit when the time's right!

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

A life long dream is about to come true.

Met with Jake at the showroom. He was professional and very knowledgeable about both the pool tables and the arcade machines. We got to have a go to see which would suit us the best. Jake answered all our questions and explained everything in a way we understood. No high pressure sales. Looking forward to getting it all delivered in the next 6 weeks. Thank you Jake.

25 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

It is so exciting to be part of a lifelong dream coming true! We are thrilled that you had such a great experience at the showroom.

Jake will be very happy to hear your feedback - he takes great pride in making sure our customers find the perfect fit. It’s awesome that you got to test out both the tables and arcade machines to see what felt right for you.

The next six weeks will fly by! We can't wait to get everything delivered and set up for you. Thank you for choosing us to help make this happen!

Noté 5 sur 5 étoiles

Would recommend

I’ve had a very positive experience of this company.
The wait for the table was longer than I had hoped, but it was almost to the day what they said it would be.
I had a problem post-sale and dealt with Alex…… absolutely solved it (quickly too) i’ve got the sense of him being attentive and genuinely wanting you to be pleased with your product (I bought the Hackett table)
I purchased from them because of a word-of-mouth recommendation and I’ll recommend them to others too.
The delivery guys were great too, it’s quite impressive the way they build it in front of you.
I could have bought something cheaper, but I wanted a treat, something that’s solid, looks great and is really going to last.

31 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you so much for the recommendation! We are thrilled to hear you’re happy with your Hackett table.

While we know waiting for a high-quality piece can be tough, we’re glad we could stick to the timeline we promised. It’s also great to hear that Alex was able to resolve your post-sale issue so quickly - he truly cares about making sure our customers are 100% satisfied.

We agree that watching the delivery team build the table from scratch is a bit of a spectacle! We appreciate you choosing us for your "treat" - it’s built to last, and we’re sure it will look fantastic in your home for years to come.

Noté 4 sur 5 étoiles

Good service from start to finish

Good service from start to finish. Very professional and delivery/installation was seamless

20 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you for the great feedback! We’re delighted to hear that you found the process professional and that the delivery and installation were seamless.

Noté 5 sur 5 étoiles

I highly reccomend Home Leisure direct

Ordering from Home Leisure direct was easy enough but when it turned out the item I'd ordered wasn't in stock I was really concerned however Callum swapped us over to another table and helped us figure everything out. In terms of delivery, the guys couldn't be helpful enough. I spoke to them prior to delivery and shared my concerns about the table fitting in the lift. They arrived on the day did an amazing job and left no mess behind. I highly recommend this company.

20 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you for the high recommendation! We’re so glad we could turn a potential stock issue into a positive experience.

Callum will be delighted to hear that his help with the table swap put your mind at ease. It’s also great to know our delivery team successfully navigated the lift and left everything spotless. We pride ourselves on that "extra mile" service!

Enjoy your new table, and thanks for choosing Home Leisure Direct

Noté 5 sur 5 étoiles

Well worth going.

We drove 2 hours to the showroom as they were recommended. They did not disappoint.

Alex warmly greeted us and showed us around the pool tables we wanted to see. He was very polite, knowledgeable, helpful and patient.

He was interested in the size, shape and colours in our room and even offered a shorter cue for where we may need it.

The show room had great choice and a good selection of cloth for the pool table.

Well worth a visit.

18 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you so much for making the trip! We know a two-hour drive is a big commitment, so we’re thrilled to hear that Alex and the team made it worth your while.

It’s great that he could help dial in the details - like that shorter cue - to make sure everything fits your space perfectly. We’ll be sure to pass your kind words along to him. Enjoy your new pool table!

Noté 5 sur 5 étoiles

Fantastic service from start to finish.

Fantastic service from start to finish.
Great knowledge of products available - delivery team also were great and took care of the product. We are really happy with this service and would recommend and use again in future

27 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you so much for the kind words! It’s great to hear that both our showroom team and the delivery crew hit the mark for you.

We’re thrilled you’re happy with the new product and can’t wait to help you out again in the future. Enjoy!

Noté 5 sur 5 étoiles

Just great people to deal with

Sorry guys, only half a decade late
bought a reconditioned pinball machine (Star Trek TNG)
5 years later it's till going strong... and that's despite the fact that my 2 teenage boys and all their friends use it.

P.S. don't tilt, it's not cool

6 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

We are thrilled to hear that the Star Trek TNG machine is still warp-capable after all this time. Thanks for the update and the review we are glad you are still loving it!

Noté 1 sur 5 étoiles

Worst Pool Table Ever

The rasson apollo is absolutely by far the worst table I have ever played on and hope that rasson sees this. If they want too help the sport grow and players get better with ultimate pool they should start making a new design quickly and fast, as the young generation will not get better and will never be as good as the experienced players currently. Design isn't the problem, it is the manufacturing side of it all. Poor quality for a rip off price.

3 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

We’re genuinely sorry to hear about your experience with the Rasson Apollo. While we normally receive great reviews on the Apollo's performance, we take feedback regarding manufacturing quality very seriously.

I’ve requested some more specific information from you via Trustpilot Please provide those details so we can look into this further and address your concerns directly.

Noté 5 sur 5 étoiles

Neil & Aaron installers

Neil & Aaron installation my pool dining table super speedy & efficient. They were really nice guys with great accents.🎱🎱

24 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Huge thanks for the shout-out! We’re glad Neil and Aaron could get your pool dining table set up so quickly and efficiently. We’ll be sure to pass along the compliments to them (and let them know their accents were a hit!). Enjoy the games and the meals! 🎱

Noté 5 sur 5 étoiles

5 out of 5 stars

5 out of 5 stars! I spoke to Alex who was able to help me get exactly what I wanted and explained to me in depth about the different pool tables available. These guys know what they are talking about and I was very happy the service.

1 avril 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you for the 5-star review! We’re so glad Alex was able to guide you through our range and help you find your perfect table. We pride ourselves on knowing our stuff, so it’s great to hear you valued the in-depth service. Enjoy your new pool table

Noté 5 sur 5 étoiles

Visited the showroom today and Jake was…

Visited the showroom today and Jake was extremely knowledgeable and helpful.

Made the purchase of a new pool table.

Would highly recommend.

29 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Thanks for the 5-star review! We’re thrilled to hear Jake took great care of you and helped you find the perfect pool table. We’ll be sure to pass along your kind words to him. Enjoy the new addition to your home when it arrives!

Noté 5 sur 5 étoiles

Highly recommend

We visited the showroom to get some ideas and were initially looking to order a pool table in a few months. However, were so pleased with the service from Alex, we ordered the table there and then. We had travelled for a couple of hours and were indeed happy to be offered refreshments before the journey home. Really looking forward to taking delivery of the table once we have the room ready. Highly recommend.

24 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you so much for the recommendation! We’re delighted that Alex could make your visit worth the long drive. It’s a pleasure to know you felt well looked after - sometimes a quick refreshment makes all the difference before a journey home! We can’t wait to get that table delivered once your room is ready. Enjoy!

Noté 5 sur 5 étoiles

I recently visited the show room as I…

I recently visited the show room as I am looking to upgrade my current pool table. Jake was there to show us around and provided us with some excellent advise and proffesional knowledge. All tables are superb and I cant wait to make my purchase

21 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you for the fantastic feedback! We’re so glad Jake was able to share his expertise and help you navigate your upgrade. It’s wonderful to hear you enjoyed the quality of our tables, and we’ll be ready whenever you’re set to make your purchase. See you again soon!

Noté 5 sur 5 étoiles

Signature pool table

This is my second pool table from Home Leisure Direct. Excellent quality products and first class delivery and installation. I will have no problem in using this company again.

19 mars 2026
Avis spontané
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Réponse de Home Leisure Direct

Thank you for being a returning customer! We’re delighted to hear that your second table lived up to the standard of the first. Providing "first class" service from purchase to installation is exactly what we aim for. We appreciate the loyalty and look forward to helping you again in the future!

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