This was my first order with Home Supply and I'm very impressed. Ordering online is straightforward, they are competitively priced and shower door arrived well within the 5-10 day delivery time. I wou... Voir plus
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Lisez les avis des autres
Prompt service, thank you. However, courier DX delivered the parcel severely damaged, to the extent of being stove in. Fortunately the contents, a mixer tap, were sturdy and within their own packagi... Voir plus
L'entreprise a répondu
I am delighted with the product and service provided by Home Supply. The helpful young lady who dealt with my query took trouble to understand and answer my concern, sending on the extra informatio... Voir plus
L'entreprise a répondu
HomeSupply was asked to price match, which they did. It was easy to order especially with the pre link email from HomeSupply. Good communication. Quick delivery with a courier that gave a narrow tim... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Bathroom taps, bathroom suites, shower enclosures and much more from Bristan, Hudson Reed, Crosswater, Bauhaus, Kudos, Ideal Standard and so much more all at discount prices
HomeSupply for serious savings
Écrit par l'entreprise
- Save an EXTRA 5% at HomeSupply
- We're serious about saving you money, as well as providing a professional, friendly service. Enter MAD5 at the checkout to receive an extra 5% off when you spend £500 or more!
Coordonnées de contact
HomeSupply Retail Ltd, 8-10 Faraday Mill, Prince Rock, PL4 0ST, Plymouth , Royaume-Uni
- 01752 705522
- info@homesupply.co.uk
- www.homesupply.co.uk
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional Value
Eastbrook radiator ordered on-line at the weekend, delivered Thursday and installed same day. Great price - exceptional value.
6 août 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We are glad you are happy with our services.
AMAZING!!!!!
AMAZING!!!!!
Ordered an expensive vanity unit, taps, waste and basin by Burlington. Quality is exceptional as was delivery within a few days. ‘home supply.co.uk’ are the best company I have ever ordered from. Super efficient, really helpful and a good price when I compared the same product with other companies. Items were delivered in pristine condition. Could not be happier and would recommend them highly. ❤️❤️❤️
12 août 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for your fantastic review! We’re delighted to hear you’re happy with your Burlington products and our service. It was a pleasure helping you, and we really appreciate your recommendation!
Ordering and delivery good.
The bathroom tap I ordered was intact and I’m happy with the packaging.
28 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Excellent experience.. recommend.
Good, clear and timely communications. Speedy and safe delivery. Good price. Very happy with this company. Others should be as good ... especially some of the high end names ... !!
3 août 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We’re glad to hear you were happy with our communication, delivery and pricing. We appreciate your recommendation!
Good product selection and keen pricing…
Good product selection and keen pricing was the reason I chose Home Supply. However, I ordered on a Saturday, the product wasn’t picked and forwarded to the delivery company until the following Tuesday. The overnight delivery didn’t happen, and the product finally arrived on the Thursday afternoon. That’s not competitive in this day and age.
25 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Dear Paul,
Thank you for taking the time to leave your review. We’re delighted that our product selection and pricing encouraged you to choose us.
We’re sorry the delivery wasn’t as smooth as expected. As the order was placed on Saturday, processing began when we reopened on Monday and delivery on Thursday was within the 2 to 4 working-day timeframe quoted on our website.
Having checked with DX, we found that the parcel was mistakenly routed to the wrong depot, adding a day to the delivery after dispatch. Although it still arrived within our quoted timeframe, we completely understand your disappointment that the overnight service didn’t go as planned.
Thank you again for your order and your feedback. We hope you’re pleased with your purchase.
Kind Regards,
The HomeSupply Team
Good quality product at a good price
Good quality product at a good price. Only two out of three packages delivered initially but the driver said the third would be delivered the following day....and it was.
28 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the quality and value of your purchase, and that the remaining package arrived as promised.
5* service
Home supply were 5* from start to finish. They communication was excellent; keeping me updated at every point. I was very happy with the customer service from Ruby. Plus amazing value! Would 100% recommend.
28 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We will be sure to pass on your kind words to Ruby. Thank you for your recommendation, we look forward to helping you again soon!
DAMAGED AND NO REFUND
Item was damaged and as I did not unpack and check straight away they are refusing a refund.
22 mai 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Dear Brad,
Thank you for taking the time to leave us a review.
We’re sorry to hear that you’re disappointed. However, it is important to clarify that the damage was first reported almost seven weeks after delivery. Our order documentation asks customers to inspect their items promptly and report any damage within seven days, which already extends the courier’s standard 48-hour reporting period.
While we received photographs showing the damage, after almost seven weeks there was unfortunately no way to confirm when it occurred or that the item had arrived in that condition. The delay also meant that we could no longer submit a claim to the courier. We were therefore unable to offer a refund or free replacement.
We did, however, offer a replacement at a discounted price in an effort to help resolve the situation.
Kind Regards,
The HomeSupply Team
Kudos shower door handle
My original door handle arrived damaged. After contact, Olivia dealt with the situation brilliantly. Turning a disappointment into a positive experience.
9 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're sorry your order didn't arrive in perfect condition, but we're pleased Olivia was able to resolve everything quickly. We really appreciate you taking the time to share your experience.
Super fast delivery and the driver was…
Super fast delivery and the driver was absolutely brilliant, he carried everything in for me and placed them exactly where I wanted them to go.
It was a very hot day and the items were very heavy,
Thank you
26 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We are glad to hear your delivery arrived quickly and that the driver went above and beyond to help. We really appreciate your kind words.
Thanks to A.I I found homesupply.
Thanks to A.I I found homesupply.
Ordering very easy to do, and as a company they have a wide variety of products. Any communications with the customer service team either by telephone or e-mail have been great. Responses were very prompt and extremely helpful. Both Ruby and Liv have been most helpful and got back to me when they said they would. There was a slight delay on one of the products but that was down to the courier company, but I was kept informed by the HS team of the delivery status.
I will definitely be a repeat customer, and recommend you as a company to purchase from.
26 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We are glad to hear you found the ordering process easy and that Ruby and Liv were able to provide such great service, we will be sure pass on your kind words. Thank you for your recommendation, we look forward to helping you again soon!
Damaged Product
Great customer experience in dealing with a damaged item. Replacement sent the following day. Excellent communication!
24 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're sorry your item arrived damaged, but we're pleased we could get a replacement to you quickly.
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Very happy with HomeSupply
Very happy with HomeSupply. Good prices, easy-to-navigate website for comparison of products and ordering. Prompt delivery of the items I ordered. I had two minor issues, one of which involved a return. Mollie was very quick to answer my queries, resolve the issue and refund the payment. Excellent service so thank you!
17 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're pleased to hear you found our website easy to use and were happy with our prices and delivery. We will be sure to pass on your kind words to Mollie.
Items packed well.
24 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Friendly and helpful customer service
Friendly and helpful customer service. Repair kit for Tissino Giorgio2 shower tray sent quickly. Only thing I would say is that the box smells really strongly. Not sure if some spilled out when packing but it's a vey strong smell. Hopefully will be OK after I have applied it to the shower tray.
14 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're happy to hear our customer service was helpful. Thank you for your feedback about the smell of the packaging, we'll pass this on to our team to look into.
Very efficient service
Very efficient service. Great communication and fast delivery.
15 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Delivery was correct and very quick
Delivery was correct and very quick, delivery driver placed it safely at the rear of the property as requested, all good.
15 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a positive review!
Driver very helpful
Driver very helpful, carried the large, heavy parcel into a safe space Thankyou.
14 juillet 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
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