Good selection of fine wines and easy to purchase online. Sadly let down by using a cheap courier service. Despite being home all day, we received a ‘sorry we missed you’ notice from the courier (no d... Voir plus
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Lisez les avis des autres
Honest make wine enjoyable. Not just another buylist provider - they engage, provide service and invite me to events where I can sample wines & learn before I buy. Far more of a wine experience than a... Voir plus
A brilliant company who delivers wine in several formats not just by the case that in larger bottles and single bottles. Delivery is always prompt and free as long as £75 is spent. The wines arrive in... Voir plus
I recently went to a wine event and had such a great time. The wines were amazing, and the whole vibe was really relaxed and friendly. You can tell they’re passionate about what they do, and it made t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Buy premium wine online direct from artisanal producers by the case or by the bottle. Buy red wine, buy white wine, buy sparkling wine, delivered to your door
Coordonnées de contact
4,5
Excellent
30 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Ordered wine primeur with Honest Grapes…
Ordered wine en primeur with Honest Grapes several months ago, to which they notified me of it now being ready(5 months earlier than estimate), to which I went to my online account, selected delivery to home address, and received confirmation that home delivery was being organised and received within 2 days. There was an automated system mix up but this was dealt with promptly and in a very friendly and professional way by several members of staff including Nathan's kind reply below.
1 juillet 2026
Avis spontané
Réponse de Honest Grapes
Hi Justin. Thanks for your note - it's great that your en primeur wine has arrived speedily (I understand it was delivered to you this morning) and sorry for the mistaken £2.50 invoice which of course we've credited. We received your payment for delivery just after the quarterly cellarage invoice run had been made, hence the overlap. We'll try to improve our process to pick up open delivery requests to avoid this happening again. If you have any account issue in future, please chat with your Wine Guru Jeff who has called you this morning and it will be great to see you at our upcoming club events. We're a friendly club and try to do our best for everybody.
Nathan, Co-Founder, Honest Grapes
Great wine service
Honest Grapes' curation of a wonderful wine selection across the value spectrum combined with an innovative and evolving tech platform result in a holistic wine service that I keep coming back to.
23 juin 2026
Avis spontané
Réponse de Honest Grapes
Many thanks Michael for supporting our wine club and I'm glad you're enjoying our new Club Member Reserves cellar management tools to look after your wine collection.
I've worked with a few fine wine teams
I've worked with a few fine wine teams, these guys are a cut above. Very happy to be with Honest Grapes.
16 juin 2026
Avis spontané
Réponse de Honest Grapes
Thanks for your kind support of our wine club, Gray!
Always informative and not pushy
Always informative and not pushy. Some great events throughout the year, Highly recommended
3 juin 2026
Avis spontané
Honest make wine enjoyable
Honest make wine enjoyable. Not just another buylist provider - they engage, provide service and invite me to events where I can sample wines & learn before I buy. Far more of a wine experience than another click & buy.
30 avril 2026
Avis spontané
Really good selection of wines and a…
Really good selection of wines and a simple and easy to use online store, with great events for cellar members and non members alike.
17 avril 2026
Avis spontané
Excellent choice of wines
Excellent choice of wines, great advice and recommendations from the gurus.
20 mars 2026
Avis spontané
Great company
Great company. Great communication. Excellent wines for all budgets and very well priced
27 février 2026
Avis spontané
Excellent customer service
Excellent customer service. They resolved a minor issue with my order in no time at all.
Oh - and the wine is excellent - the Catarratto in particular was a revelation!
19 février 2026
Avis spontané
Good selection of fine wines and easy…
Good selection of fine wines and easy to purchase online. Sadly let down by using a cheap courier service. Despite being home all day, we received a ‘sorry we missed you’ notice from the courier (no delivery was attempted at our house) and our wine was left at a grotty local shop 4 miles away for collection the next day. The box was a bit beaten up from handling. Very disappointing way to ship good wine costing £75 per bottle. I would have been happy to pay extra for proper shipping and delivery.
17 janvier 2026
Avis spontané
Réponse de Honest Grapes
Dear Robert,
Thank you for your review — we’re so pleased to hear that you enjoyed the selection of wines.
However, we would like to apologise for your experience with our courier service. They are usually very reliable, so it’s disappointing to learn that on this occasion the service fell short of expectations.
We do hope you enjoyed the wines once they arrived, and that despite the delivery issue, we’ll have the opportunity to welcome you back again soon.
Kind regards,
The Honest Grapes Team
Spam but no shipping
They’ll spam you with marketing emails, but a month later they still haven’t sent any shipment tracking info for my order. Don’t trust them with a holiday wine order.
7 décembre 2025
Avis spontané
Réponse de Honest Grapes
Dear Zack,
Thank you for your review.
We’re very sorry to hear about your experience with your order. Having checked our system, I can confirm that a confirmation email was sent on the day the order was placed, followed by a shipping confirmation the next day.
I can also see that one of our team has since been in touch to resolve the issue, and I hope this has helped to alleviate any frustration caused.
If there’s anything further we can assist with, please don’t hesitate to let us know.
Kind regards,
The Honest Grapes Team
They make my day better.
There are many knowledgeable wine merchants out there. This lot are both knowledgeable and fun to deal with.
11 septembre 2025
Avis spontané
A brilliant wine retailer
A brilliant company who delivers wine in several formats not just by the case that in larger bottles and single bottles. Delivery is always prompt and free as long as £75 is spent. The wines arrive in good condition and recommendations are excellent and wide ranging. Regular tastings organised by them at all price levels.
10 septembre 2025
Avis spontané
Faboulas service as always
4 septembre 2025
Avis spontané
Great Company
Great Company! Great people! Beth looked after our team really well! Everybody had a great time :) Will 100% do another event
20 août 2025
Avis spontané
The team were very knowledgeable
The team were very knowledgeable! Events fun too
25 août 2025
Avis spontané
Great events and the best wine to…
Great events and the best wine to match! Beth was great and easy to talk to.
28 août 2025
Avis spontané
Great service and wine 😊
18 août 2025
Avis spontané
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