Honey Heaven Avis 

Réponse de Honey Heaven

7 août 2025

Thank you so much Ramas for your kind words and recommendation! We’re delighted to hear that you trust our company and are happy with our THC Free CBD Oil 3000mg. Providing high-quality products and excellent service is at the heart of what we do, and feedback like yours means the world to us.

We truly appreciate your support and look forward to serving you again soon.

Honey Heaven Team

Réponse de Honey Heaven

Actualisé le 17 juil. 2025

Thank you Jan for taking the time to share your experience! We're delighted to hear that our Extra Strength CBD Balm has been effective in providing relief for your arthritis and joint discomfort. Our team works hard to ensure that every batch meets highest standards using premium, organic ingredients and a full spectrum CO2 extraction process, and we're thrilled that this dedication is making a difference for you.

We also appreciate your feedback regarding the price. We understand that quality products can come at a higher cost, and we're continuously exploring ways to offer the best value without compromising on efficacy or quality. Your input is invaluable as it helps us strive for improvements in both our product quality and pricing options.

We offer a Buy 1 Get 1 Half Price on all our CBD products to save customers on cost.

Thank you again for your honest review. We're here for any further questions or feedback you may have, and we look forward to continue serving you.

Honey Heaven Team

Réponse de Honey Heaven

13 juil. 2025

Thank you so much Robyn for your kind and thoughtful review! We're truly grateful you found us at the Free From Festival in London, and even more so that our CBD oil has been able to support you on your journey with fibromyalgia and coeliac disease. It's wonderful to hear that the transition from the 1000mg to the 3000mg has made such a positive impact especially in helping with pain relief and easing tension.

It means a lot to us that you felt supported and informed from the start. We're always here if you need guidance or have any questions. Wishing you continued strength and wellness so glad to hear you're back at the gym and feeling better!

Warm regards,
The Honey Heaven Team 🍯🌿

Réponse de Honey Heaven

23 juin 2025

Thank you so much Paul for your kind words and feedback! We're thrilled to hear that you’ve had a positive experience with our 3000mg Full Spectrum CBD Oil and that communication met your expectations — we always aim to provide great service alongside high-quality products. It's great to know the oil is working well for you, and we’re excited for you to try the CBD honey! We hope it proves just as effective and enjoyable. If you ever have any questions or need support, we’re here to help. Thanks again for your support!

Honey Heaven Team

Réponse de Honey Heaven

19 juin 2025

Thank you Amamda for your continued trust and loyalty over the years. We are truly grateful to know that our 1000mg Full Spectrum CBD Oil has been a valuable part of your wellness journey. It’s an honour to support your health, and we remain committed to providing you with the highest quality products. Please don’t hesitate to reach out if there's ever anything we can assist you with.

Honey Heaven Team

Réponse de Honey Heaven

13 juin 2025

Thank you Virinder for taking the time to share your experience with our CBD 9000mg Oil. We’re truly sorry to hear that the product didn’t meet your expectations, especially given the serious health challenges you're facing. Your feedback is incredibly important to us, and we understand how disappointing it must be to invest in a premium product and not feel the relief you were hoping for.
CBD affects everyone differently due to a range of factors, including body chemistry, the nature of the condition being treated, and even how it's taken. While many customers do report positive results with our high-strength formula and won award for the same strength in 10ml bottle, we also recognise that it may not work the same for everyone.
We’re committed to continually improving and supporting our customers in finding what works best for them. If you’d be open to it, we’d love the opportunity to discuss your experience further and see if there’s anything we can do to help whether that’s exploring other product options and usage tips.
Wishing you strength and healing on your journey. One of our customer care team will be in touch with you.

Honey Heaven Team

Réponse de Honey Heaven

9 juin 2025

Thank you so much for taking the time to share your feedback! We're absolutely delighted to hear that you’re enjoying the great taste of our Organic Certified Raw Cocoa and Organic Certified Raw Mushroom Honey.

We carefully source and craft each of our products with a strong commitment to quality, sustainability, and wellness. Our raw cocoa is minimally processed to preserve its rich, natural flavor and powerful antioxidants, while our mushroom honey is a unique blend of organic raw honey infused with seven functional mushrooms, designed to support overall health without compromising on taste.

Knowing that you appreciate both the flavor and the quality of our ingredients truly means the world to us. We’re grateful for your support and thrilled to be part of your journey toward healthier, more mindful choices.

If you ever have any questions or want to explore more of our offerings, we’re always here to help! 💛

Honey Heaven Team

Réponse de Honey Heaven

Actualisé le 9 juin 2025

Thank you Nikolett very much for your thoughtful feedback. We are delighted to hear that you are pleased with the quality of our THC Free CBD Oil 3000mg and that our customer service and shipping met your expectations. Providing premium products and exceptional service is our top priority, and it is truly rewarding to know that our efforts are appreciated. We sincerely value your support and look forward to continue serving you.

Honey Heaven Team

Réponse de Honey Heaven

27 mai 2025

Thank you so much John for your kind words and continued support! We're absolutely delighted to hear that you're enjoying our Organic Hungarian Acacia Honeycomb, Organic Mushroom Honey, and our mini jar samplers. It’s always a pleasure to hear from happy returning customers like you.

We’re thrilled that you discovered us through Planet Organic and chose to order directly it means a lot to our small team. We're also glad you enjoyed the extra samples! It's always our aim to share the variety and richness of our organic honeys with those who appreciate their unique qualities.

Thank you again for taking the time to call and for leaving such a lovely review. We look forward to continuing to sweeten your days with our products!

Warmest regards,
The Honey Heaven Team 🍯💛

Réponse de Honey Heaven

25 nov. 2025

Thank you James for sharing your experience with us. We’re really sorry that your jar of Natural Organic Lavender Honey arrived leaking and that our initial response didn’t feel sufficient. We completely understand how frustrating this must have been.

We’re glad to hear you enjoy our honey, and we truly value your support. One of our team members has already reached out and provided a 10% discount code for your next order as a small way to say sorry. Your feedback is important, and we’ll be using it to improve our packaging and aftercare, so future customers don’t face the same issue.

Thank you again for your honesty and patience we really appreciate it.

Honey Heaven Team

Réponse de Honey Heaven

4 avr. 2025

Thank you so much for your kind words Linda and for taking the time to leave a review! We're thrilled to hear that our 5000mg Full Spectrum CBD Oil has rated highly for you, especially given your experience with CBD products over the years. It’s great to know you found the instructions clear and the packaging up to standard—we put a lot of care into both!
We truly appreciate your support and look forward to continuing to provide you with high-quality CBD. If you ever have any questions or need support, we're always here to help. Thanks again for choosing us!

Réponse de Honey Heaven

26 mars 2025

We’re thrilled to hear that our 3000mg Full Spectrum CBD Oil you are benefiting using it and that Ade was able to assist you. At Honey Heaven, we pride ourselves on providing not only high-quality products but also the best possible customer care. Attention to detail and going the extra mile for our customers is what we strive for every day, and we’re so glad you felt that!
Your feedback truly means the world to us, and we’re grateful to have you as part of our CBD community.🌿. If you ever have any questions or need further assistance, we’re always just a call or message away.
Thank you again for your support, and we look forward to continue serving you! 😊

Réponse de Honey Heaven

21 mars 2025

Thank you so much Joanne for your glowing review! 🌟 We’re thrilled to hear that you enjoyed our Organic Amor Honey, Organic Wildflower Honey, Natural Organic Lavender Honey, and Organic Natural Hungarian Acacia Honey. Hearing that you found the quality outstanding truly makes our day, as we put so much care and passion into creating every jar also love caring for our bees. Your recommendation means the world to us, and we look forward to delighting you with more stunning honey. 🐝🍯

Réponse de Honey Heaven

Actualisé le 27 mars 2025

Thank you for your review. While we welcome all feedback, we kindly ask that communication remains respectful. We are certainly not a scam, and we take great pride in delivering exceptional customer service and high-quality products, as you have experienced with your previous orders.

Regarding your current order of 5000mg CBD oil, you placed it on February 24th, and we processed and dispatched it on February 25th via Royal Mail’s recorded tracking service. The tracking details were sent to you via email and WhatsApp on March 6th.

When you reached out on March 6th regarding tracking difficulties, we promptly responded the same day after checking with Royal Mail. According to their records, your package was handed over to the Canadian postal service. Once shipments leave the UK, their processing and tracking updates are managed by the destination country’s postal service.

Today, I personally contacted Royal Mail, and they confirmed that your package left the UK on February 26th. Once a shipment is with the customs authorities in the destination country, we have to allow time for their clearance and delivery process. Unfortunately, we have no further control over tracking updates at this stage.

One of our team members or I will be in touch shortly to discuss your order and address any concerns you may have. We appreciate your patience and understanding.

Following our above reply, update!!

We’re pleased to confirm that the customer’s order was successfully delivered on March 14th. Royal mail tracking delivery details link https://www.royalmail.com/track-your-item#/tracking-results/RZ608554245GB. We have also contacted the customer, requesting them to update their review accordingly.

Réponse de Honey Heaven

10 mars 2025

Thank you so much for your kind words Peter. We're thrilled to hear that you had a great experience with us and that you're loving the cacao honey. It’s definitely hard to resist!😊 We appreciate your support and hope you continue to enjoy it maybe even as a little well deserved treat! 🍯🍫

Réponse de Honey Heaven

3 mars 2025

Thank you so much for your kind words Jane. We are thrilled to hear that you are pleased with our Full Spectrum 4500mg CBD Oil and that it stands out among others you have tried. Your satisfaction means everything to us, and we truly appreciate your support. If you ever have any questions or need assistance, we are always here to help. Enjoy your CBD!