From searching onto ordering through to delivery, was excellent. Even the quality of the care taken when packaging, was done to ensure the items got to it's final destination in one piece, impressi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have had an excellent response from Hope education. Following the non-delivery of an item which was not of their doing the after-care has been 2nd to none. I received my goods the next day and rece... Voir plus
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I bought large magnetic coloured letters to use as props in a magic show. There was a hitch in their arrival, and everyone at Hope dealt with this - and my further purchases - personally, with care,... Voir plus
L'entreprise a répondu
Fantastic customer service- Kelly very quickly resent a part of our order, which was damaged, so that we received this in good condition after just a few days. She was very responsive to my initial e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de fournitures scolaires
- aussi dans
- Artisanat
- Magasin de fournitures scolaires et matériel pédagogique pour enseignants
- Magasin de scrapbooking
- Magasin de stylos
- Papeterie
Écrit par l'entreprise
Hope is a leading international supplier of over 28,000 inventive educational resources and proud ERA supplier of the year winner 2023. With many lines developed by Hope and 100’s of new lines each year, we focus on quality products and award-winning service. We have 99% stock availability on our top 250 selling lines. We offer a choice of delivery options to suit our customer’s needs including free next day delivery. We also offer a free nursery and classroom design service. Passionate about placing wellbeing and sustainability at the heart of everything we do, we have ambitious targets for our ESG commitments. Part of the Findel family of brands, Hope thinks the people who nurture young minds are some of the most important people on earth: they pass on vital knowledge, build confidence and fuel our children’s imaginations to enrich the future. We listen to educators challenges and aspirations and put everything they need in one place from physical resources to inspirational content, lesson planning tools, support and inspiration via EuHu.co.uk - also free to register. If you stand in front of children every day, Hope is all you need. For more information visit hope-education.co.uk.
Coordonnées de contact
2 Gregory Street, SK14 4TH, Hyde, Royaume-Uni
- 0345 120 2055
- enquiries@hope-education.co.uk
- www.hope-education.co.uk
4,7
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Hope Education
We are so pleased to hear that you consistently receive great service. Thank you for sharing your positive feedback with us!
Great service and quick deliveries
Great service and quick deliveries. Hope is my go to company for ordering classroom supplies at reasonable prices
7 septembre 2026
Réponse de Hope Education
We're so pleased to hear that you consistently receive great service and quick deliveries, and that you find our prices reasonable for your classroom supplies! Thank you for making us your go-to company.
Our order was send with DPD on 8th…
Our order was sent with DPD on 8th September. Today is 23/9 and we still have not recieved it.
Ammended: Thank you Laura for finding us an alternative product with a shorter lead time. I'm sure the babies in our baby room will love this alternative mud kitchen just as much. Looking forward to recieving it.
7 septembre 2026
Réponse de Hope Education
Thanks for talking to me Julia. I am glad we could come up with a resolution that works for you.
After being let down by another company…
After being let down by another company we tried Hope for the first time. We made the order one day and the items arrived the following day. Amazing service and we will definitely be using Hope in the future.
17 septembre 2026
Réponse de Hope Education
We're so happy to hear we could provide such a positive experience after your previous disappointment. We truly appreciate you choosing us and are delighted to know you'll be a returning customer Karen!
IDelivery resolved
I had a problem with a delivery that was resolved within minutes.
Excellent service.
22 septembre 2026
Avis spontané
Réponse de Hope Education
We're so pleased to hear that your delivery issue was resolved quickly and efficiently. Thank you for acknowledging our excellent service!
Réponse de Hope Education
We're so pleased to hear that you found the ordering process easy and that your item was delivered promptly. Thank you for your positive feedback!
Great product
Great product, exactly what our Preschool needed. Good delivery time and excellent quality item, Thank you
27 août 2026
Réponse de Hope Education
We are so happy to hear that our product was exactly what your Preschool needed! We appreciate you noting the good delivery time and excellent quality.
Easy ordering and quick delivery.
15 septembre 2026
Réponse de Hope Education
We appreciate your positive feedback! We are happy to hear that the ordering process was easy and the delivery was quick for you.
Ithout it was a scam s
17 septembre 2026
Réponse de Hope Education
Hello Mary, we are are the real deal here at Hope Education. I have called and left you a voicemail. Thanks, Lauren
Clear pictures and simple website to…
Clear pictures and simple website to navigate and speedy delivery. Items arrived in good timing were as expected from what i ordered and in secure packaging. Any issues Hope have always had excellent customer care and resolved issues promptly.
17 septembre 2026
Réponse de Hope Education
We're so pleased to hear that you found our website easy to navigate and that the pictures were clear. It's wonderful to know your items arrived promptly, as expected, and securely packaged. We truly appreciate your kind words about our customer care team!
Ordering process was easy
Ordering process was easy, Item was meant to be delivered Friday but we only got it today (Monday). Needed it for first thing and we did request next day delivery. Other than that, not a bad experience. I have had to edit because the reviewer name is coming up as unhappy customer, but we are not unhappy. Service was good, not perfect.
17 septembre 2026
Réponse de Hope Education
We appreciate your feedback and are glad to hear the ordering process was easy. We sincerely regret that your delivery was delayed and did not arrive on your requested day. Please expect a call from Lauren in customer services to discuss this further.
Great company to buy from
5 septembre 2026
Réponse de Hope Education
We are so glad to hear that you had a great experience with us! Thank you for your kind words.
Réponse de Hope Education
We appreciate your wonderful feedback! We're so happy to hear that your ordering experience was easy and delivery was quick.
delivery service was quick
16 septembre 2026
Réponse de Hope Education
We are so pleased to hear that you had a quick delivery experience with us! We always strive for efficiency.
Réponse de Hope Education
We are so pleased to hear that you had a quick delivery experience with us! We always strive for efficiency.
Réponse de Hope Education
We are so pleased to hear that you found our website easy to use and navigate, and that your delivery was quick! Thank you for your wonderful feedback.
Réponse de Hope Education
We are so pleased to hear that you had a quick delivery experience with us! We always strive for efficiency.
Easy to use and great price for items
16 septembre 2026
Réponse de Hope Education
We appreciate your positive feedback! We are happy to hear that you found our items easy to use and that you were pleased with the pricing.
Réponse de Hope Education
We are concerned to hear about the repeated incomplete orders. We will investigate this further and contact you. Thanks, Lauren
I received what I had paid for in the…
I received what I had paid for in the time indicated and so was more than satisfied.
14 septembre 2026
Réponse de Hope Education
We're so pleased to hear that you received your order as expected and within the indicated timeframe. Thank you for your positive feedback!
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