We first got acquainted with Hope Health Supply at the beginning of the pandemic and they always provided very good masks promptly. We thought we were out of danger but recent infections to family ha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They send out informative emails regarding current covid situations, have sales, fast shipping. and terrific customer service. Adding this: I just learned they are closing the business. I have be... Voir plus
L'entreprise a répondu
After several years of good service and quality product, last couple orders had flaws in the packaging of the masks. The very last order, before you went out of business, has 2 of the 6 packages of m... Voir plus
L'entreprise a répondu
I started a subscription order durning Covid. My orders came on time without fail. Your KN95 masks fit so perfect!!! When I was notified that the company was closing, I was really disappointed, so I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Hope Health Supply
Écrit par l'entreprise
Coordonnées de contact
4,4
Excellent
943 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The company is very easy to work with
The company is very easy to work with. They stand behind all thier products. The masks are very good!
19 mars 2024
Réponse de Hope Health Supply
Thank you for taking the time to leave this review. We are thrilled to hear this feedback and happy to know that you are satisfied with the products you have received from us at Hope Health Supply!
I appreciate how quickly the company…
I appreciate how quickly the company compensated a correction in my order.
18 mars 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that a member of our customer service team was able to quickly address your concerns!
Réponse de Hope Health Supply
Thank you for taking the time to leave us this review. We are thrilled to hear that you are satisfied with the products you received and the delivery time!
4th order 1st time Mask not shipped or received…
Haven't been able to correspond with company and $92 order has not been shipped and order was placed on the 17th of March
This is my 4th order from this company and they've been received on time and when I had an issue they replaced the mask at no charge. I'm not sure what happen this time
17 mars 2024
Réponse de Hope Health Supply
Hi! Thanks so much for reaching out and letting us know. After taking a closer look, your package was definitely shipped but could have been mishandled by USPS. It looks like a member of our customer service team has reached out to you via email to get this sorted out! Please look out for their note!
Satisfied.
18 mars 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear you are satisfied with the Hope Health Supply!
KN95 Masks
Great masks. Good protection. But, got one already that came with a broken strap. Prices a bit high as well.
18 mars 2024
Réponse de Hope Health Supply
Thanks so much for taking the time to leave this review! I'm glad you feel like you received a great product but sorry to hear that you had an issue with one of the straps. It looks like a member of our customer service team has reached out to you to get this rectified. Please look out for their email!
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are so happy to hear that you are satisfied with the order you received. It is our pleasure to serve you and hope to do so on future orders!
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the products you received as well as the delivery.
On time
On time. Possible error was clarified and new shipment was complete. Makes me trust this company.
31 janvier 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave us this review. We are thrilled to hear this great feedback!
I can expect what I have ordered to…
I can expect what I have ordered to come to me. I think you all are doing a great job. I do not give out a perfect score because no one is perfect but God.
12 février 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with your order and your experience with Hope Health Supply.
This my third time ordering masks; they are a good product.
Comfortable masks, they fit well and breathable. Website was easy to order from and delivery was reliable.
8 février 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review and for your repeat orders with us. We are thrilled to hear that you are satisfied with your experience with Hope Health Supply!
KN95 masks came in a timely fashion
KN95 masks came in a timely fashion. Great follow up.
30 janvier 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the efficient delivery of your product.
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the efficient delivery of your product.
On time delivery
On time delivery, product effective, clean and not usually any damage
13 février 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are all-around satisfied in your experience with Hope Health Supply!
An effort was made to rectify a…
An effort was made to rectify a mistaken order due to an annoying and intrusive popup...
12 mars 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that a member of our customer service team was able to rectify an issue in your order before it shipped out to you!
Quality Mask
I appreciate the fast delivery, the size, comfort & protection of the KN95, and will order again.
11 mars 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the masks you received from us!
The masks are smaller than they were…
The masks are smaller than they were last year. There’s less coverage and that your boobs are smaller. I’m gonna have to find somewhere else to get my masks.
8 mars 2024
Réponse de Hope Health Supply
Hi Matt. Thanks for reaching out and letting us know. We are so sorry to hear that the masks did not fit you. It looks like a member of our customer service team has reached out to you to discuss more. Please look out for their email so that they can get this sorted for you.
Customer Service was excellent in making me feel valued
Customer Service was excellent in resolving an issue. Made me truly feel like a valued customer. I appreciate the assistance from my customer service representative and professionalism of your company.
8 mars 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave us this review. We are so thrilled to hear that our customer service team was able to resolve your issues!
Réponse de Hope Health Supply
Thank you so much for taking the time to leave us this review. We are thrilled to hear that you have had a 5-star experience with us!
I tried to return some face masks as we…
I tried to return some face masks as we decided not to wear white ones. The company could not take them back as they were no longer selling this type. They did give me a credit to use for a future purchase which I thought was great customer service. Their face masks are the best!
9 février 2024
Réponse de Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that our customer service team was able to accommodate and find a suitable resolution for you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.