When ordering 2 large corner sofas I spoke to a lovely woman called Demi she was absolutely amazing from start to finish and made me feel relaxed about what type and style I wanted . Customer service... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We are over the moon with our living room and bedroom furniture. The quality is excellent, with a quick turnaround and it was delivered and assembled for us so professionally. Demi was an absolute ple... Voir plus
Furniture is 10/10, quality being the best you will find hands down and the customer service from demi is unmatched. Highly recommend
Bought a sofa and dealt with martin. He made me feel at ease and promised me a 3 weeks delivery. He took my money and has now blocked me From His instagram. I have four children and no sofa and he w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bespoke luxury furniture handmade in the UK by our in house teams! Make your home a palace with House of Chelsea bespoke pieces or maybe you would prefer a Sofa from our latest range? We can provide a solution to any of your furnishing requirements!
Coordonnées de contact
4,4
Excellent
106 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing Company!!
We ordered our sofa who House of Chelsea and we are so please😍 I would recommend this company to anyone who is worried or anxious by going with a bespoke sofa company.
We were scammed by another sofa company and we were adamant that we wouldn’t use a bespoke sofa company, however I just wanted my dream sofa and I knew HOC could build it! After speaking to Mike and Claire, they really put us at ease and were able to put our idea into paper and into a beautiful sofa, which is even better quality!!
Do not believe the bad reviews about this company, they were absolutely amazing, I really cannot fault them at all! Mike, who is the designer, advised and guided us on the best things to do and what would look best in our house and I can say it looks amazing, the size, the colour, everything!!
Cannot recommend enough, thank you much Mike and Claire!! Not enough thank you’s in the world! X X X
19 septembre 2020
Avis spontané
Réponse de Houseofchelsea
Dear Zoe
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to dealing with you again.
Enjoy your sofa.
Scammers
Scammers. Robbed me of £6000 and still no furniture. I am contacting watchdog and trading standards. Turned up at address on site and its fake. Avoid!!!
18 février 2020
Avis spontané
Réponse de Houseofchelsea
This review has been left by a competitor. We have no such customer. Reported to Trust Pilot
SCAMMED
Bought a sofa and dealt with martin. He made me feel at ease and promised me a 3 weeks delivery. He took my money and has now blocked me
From
His instagram. I have four children and no sofa and he wont refund me. You cant even comment on his instagram as he has removed it. He is a scammer and when researching has had many failed businesses
17 février 2020
Avis spontané
Réponse de Houseofchelsea
This is another bogus review left by someone with affiliations to a competitor. Such a shame people do businesses. Reported to Trust pilot.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.