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I have purchased several items over the last few months: wallpaper, cushions, and a bottoman. The quality and craftsmanship on all are exceptional and I feel the investment is worth spending a little more on these items.

I‘m redecorating my home and doing the work myself. Having never hung wallpaper before and with a little effort to educate myself in prepping the walls for hanging traditional wallpaper, I found it surprisingly easy and gratifying. The hardest part in the process IS the prep!

I’m a big advocate in supporting a company using sustainable materials and workmanship. Yes, it costs more but I like knowing there’s real people behind the fabric made, the sustainably sourced wool stuffing inside the cushions , and the small business behind the creation of the bottoman. HOH puts craftsmen and artisans to work to create these exceptional products and supporting these elements is important to me. Longevity craftsmanship over disposable machine made mass production!!

My customer service experience with Emily was excellent. She was prompt, friendly, and super helpful in resolving a few questions I had. Thank you Emily!!

HOH proves that heirloom quality is worth paying a little more!

⭐⭐⭐⭐⭐ Exceptional Experience with House of Hackney – Special Thanks to Chloe!

I cannot recommend House of Hackney highly enough. From the quality of the product to the incredibly fast delivery, everything was absolutely perfect.

A very special thank you to Chloe, who deserves particular recognition for her outstanding customer service. Chloe was incredibly helpful, professional, attentive, and genuinely went above and beyond to make sure everything was taken care of. Her personal attention and willingness to help made such a difference and turned an already wonderful experience into an exceptional one.

The delivery was impressively fast, and the product arrived beautifully packaged and in perfect condition. And the quality is simply superb — luxurious, beautifully made, and with an incredible level of attention to detail. You can immediately see and feel the craftsmanship and quality.

House of Hackney truly delivers a premium experience from beginning to end, but Chloe deserves a special mention for making the customer experience feel so personal and effortless.

Thank you, Chloe, and thank you House of Hackney! I’m absolutely delighted with my purchase and will definitely be coming back. Outstanding service, exceptional quality, and a truly wonderful experience. 10/10! ⭐⭐⭐⭐⭐

1st time using a house of Hackney wallpaper as a professional decorator..
My wife and I recently moved to a do -upper house in Margate..
She had been after plantasia indigo whilst I was after forest cole and son..

She won the decision...
Its basically a mural and tbh its one of the best papers I've hung .. matches up well, nice and thick, easy to cut.. although I lined and painted the wall prior similar colour (always have done as some papers sometimes leave a seam so you cover yourself incase) no problems whatsoever butted up nicely.. all done in under an hr..
Unfortunately The Brewers decorator centre didnt have Beeline yellow top which is recommended so used Albany yellow top paste instead.. works just as well

I will be using one of their papers again

Previously I had left a bad review which was completely unnecessary and impulsive on my behalf.

I had bought 2 rolls of wallpaper and it didn’t cover the area in which I wanted it to. I was very angry and frustrated. I left the review before emailing the company. Very foolish of myself. However since speaking with the wonderful Kayley who offered me great advice and guidance on finishing the project.

She was wonderful, very quick in getting back to me.

The product itself is beautiful and I now cannot wait to have it finished.

Thank you again.

I've ordered various fabrics and cushions from House of Hackney. I do love their prints and quality, but the delivery is so expensive that if - like me - you baulk at it, I'd recommend ordering from a different retailer!

House of Hackney has the most beautiful papers available anywhere. As an artist with an MFA, I want beautiful papers that are also more complex, with a narrative to tell. House of Hackney's papers are traditionally pretty but also so bold and stunning. I have wallpapered with House of Hackney in several homes, and in several rooms of our most recent house.

We ran into a printing hiccup while papering one room. The company was extremely responsive, professional, prompt and creative with solutions that pleased us. The results are breathtaking!

Our complete wallpaper project makes the home amazing. The papers were so wonderful and such high quality, even our installers loved working with them.

HOH could not have been more helpful. Solved my query immediately . Lovely people. Love my tiger cushion

As a proffessional putting the acrylic eggshell on old woodwork for a client it is very important to have information on primers being required. The level of information is extremely poor for a company selling to the public, zero info on the tin or the website. Most companies tech support will give you answers immediately HOH clearly have no tech support. As they had to "look into this issue" and get back to me. Not very good when you're costing a client money due to any delay. Another company that sells based on its "lovely colours" rather than the quality of its product. Be very wary.

Excellent customer service, beautiful selection of wallpaper, high quality and easy to hang, well worth the money! Over 10 years in wallpapering business (Contracting and Subcontracting) I can tell the HofH wallpaper are the best i ever come across. I hanged the paper my self, and again it was a pleasure to do it.
We have been using House of Hackney wallpaper for the past 8 years and every time great results.

The wall paper fell off our walls, and the company would not replace it.

Recently ordered Plantasia wallpaper, paint and a print from House of Hackney. After a minor glitch with the paint delivery they dealt with this swiftly. Customer care (Kayley) is amazing and the wallpaper is stunning. Cannot wait now until our decorator comes in to decorate our new home office. Thanks again for such a wonderful service (Kayley) and keeping me updated regularly regarding my order. We will definitely be ordering again for future home projects 😊

Estelle was wonderfull in customer service. Most companies are good at the sales stage, but asking for a replacement part 2 years later?? HOH lovely people, great product and superb customer service

I ordered 2 bespoke pairs of curtains from House of Hackney. Given the price, I was nervous but I'm so glad I did! They look lovely and are far very quality than anything I could have had bought on the high street (even if I'd had them made)

Steve Corcoran answered all my questions promptly and was incredibly helpful.

I wouldn't hesitate to shop here again...

Incredible service, my shipment arrived within 2 days internationally. I bought a large vase, and it was packed perfectly and arrived without any damage. I look forward to shopping here again!

Disappointing experience overall. Product itself (cushion): Great design, quality rather less impressive than it should be at the price point. Others do similar stuff better, cheaper, and did it before HoH. Packaging: Practical and adequate cardboard box. No bag, wrapping paper, card or any other of the little final touches one expects from a supposedly high-end purchase. Delivery: Appalling. Only option was DHL Express at €51, and the package was not only days underway (fair enough) but, more importantly, was not delivered to my door as promised - instead dumped at some seedy shop. So extremely overpriced delivery and a service worse than what is usually free elsewhere. This was a trial purchase on my part; I'll look elsewhere for my design needs.

Fantastic customer service, dealt with my mistake in moments and happily.
Goods shipped within hours.
Fantastic quality.
Totally recommend

Amazing products, great service both from the online store and their gorgeous store in Shoreditch.