Howarth Timber Avis 

524
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had some stone delivered today. Was really easy from ordering online to delivery. I had questions, got helpful people on the phone, Driver was a lovely chap too, 5 star all round.

Noté 5 sur 5 étoiles

Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Voir plus

Noté 5 sur 5 étoiles

5* service! Andy from Birghouse has helped me twice now with mini DIY projects and has always been so helpful, patient and knowledgeable. I couldn’t recommend them more, great with price and quick and... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

524 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(524)

113 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had a fantastic experience with…

I had a fantastic experience with Howarth and Timber when ordering my patio slabs. The whole process was completely seamless from start to finish.

On the day of delivery, they sent a text in the morning to let me know they were on their way, followed by a call to update me on how far away they were, which I really appreciated. The delivery driver was friendly, chatty, and incredibly polite. It made the whole experience feel very personal and professional.

The service was top quality, and the price was really competitive too. I wouldn’t hesitate to recommend them to anyone. A genuinely great experience all round!

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Stones

Delivery arrived on time driver was polite and very helpful will definitely purchase again .

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Fantastic, quick, efficient and exceptionally friendly service given from the start to the finish of the entire kitchen project! Mateo, brilliant advice and guidance throughout

16 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Disappointing service and materials

In the past my experiences of using HT have been generally good. However this time not so much. I used 'click and collect' to order: I don't know what the name of this particular service is, but it's not click and collect - I phoned after a couple of days when I hadn't had notification my online order was ready, only to be told I needed to come in, collect a chit from the office, go to the yard, have my order prepared, load up my car, then return to the office with the chit. I wasted two days waiting before having to go through the usual purchase process anyway. I wish they'd said in the first place.

I hope I'm wrong about this part: my wife (female) went to complete the order because I couldn't anymore (reference the wasted 2 days), and she returned home with PSE wood that was damaged along one edge. The 2m lengths I'd ordered were also slightly short of this length by about 0.5mm, and there was a significant amount of cupping on one of the PSE lengths. This sort of thing has never happened when I've (male) been to the yard.

2 avril 2026
Avis spontané
Logo de Howarth Timber

Réponse de Howarth Timber

Hi
Thank you for bringing this to our attention. Our staff are happy to serve all the public, male or female and that certainly wouldn't affect how we process the order or the product we sell. If you want to swap any of the items please just let me know the branch you visited and your order number and I will speak to the branch about providing replacement pieces.

Noté 2 sur 5 étoiles

There is too much walking back and…

There is too much walking back and fourth. As a disabled person there is no consideration for us. The product was good at a good price.

8 avril 2026
Avis spontané
Logo de Howarth Timber

Réponse de Howarth Timber

Hi, I'm sorry that you found it difficult, if you had asked one of the branch staff to help I'm sure they would have tried to make the whole process easier for you. The next time you have an order with us or want to order please call us and I will try and make it less stressful for you any way we can.

Noté 3 sur 5 étoiles

Ordered from them as local and a good…

Ordered from them as local and a good price - they aren’t properly set up yet as this is a new depot. I was disappointed by the attitude of the staff , I went 1st time and I was informed that the wood was not going to fit in my car by a seemingly very helpful member of staff who was on ‘on his lunch break’. I arranged with him to return with my roof rack on my car to collect it in two hours - he said it would be ready for me. I arrived on time to find him ‘on his lunch break’ at 2.30pm and I’d have to find someone else to sort it out. I found two people in the storage area who also do any really want to help - but eventually did as they had no other option as I wasn’t leaving, I needed the sheet to be cut into two pieces for transportation. I all my 2nd visit took 3/4 hours - all waiting for staff - who seemingly had little else to do

Not impressed unfortunately

27 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Fencing timber

Ordered fence timber online and there was a problem of not having the correct items in stock. However... I was called and informed that my order was upgraded and delivered in the timeframe given. Bob and the delivery driver were very helpful & polite and are a credit to the company 😃

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Onlne timber purchase

Online ordering /payment straightforward and trouble free, timber very competitively priced. Good communication throughout the process,pre notification of delivery ensured site representative available on the day. High quality products,log lap and battens, no wastage on site due to defective items.Recommended supplier

20 mars 2026
Avis spontané

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