Great service with a smile Altrincham branch always superb , particularly Vicky on the front desk. Extremely helpful and knowledgeable about the products plus always looks into the best deals for... Voir plus
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Atlantic Street, Broadheath, Altrincham, WA14 5BT Cheshire, North West, GB
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Great service with a smile Altrincham branch always superb , particularly Vicky on the front desk. Extremely helpful and knowledgeable about the products plus always looks into the best deals for... Voir plus
L'entreprise a répondu
Customer service provided by Vicky at the Altrincham Howden store was of exceptional quality. She advised on type of flooring to go for and also discussed the various options. She helped us chose the... Voir plus
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Charlene was excellent at listening, guiding and working with me to match my ideas to a kitchen design that is practical and has an understated wow factor. I cannot recommend enough. I have int... Voir plus
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From start to finish, we couldn’t of had a better experience in the Altrincham branch. When in store Amanda paid such attention to detail, she even had children's toys for my little boy to play with w... Voir plus
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The UK's No. 1 Trade Kitchen Supplier.
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Atlantic Street, Broadheath, Altrincham, WA14 5BT, Cheshire, North West, Royaume-Uni
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Without question the WORST after sales customer service I have ever encountered. A non stop catalogue of delays, missing items, two completely different worktops sent and misinformation given from the moment I placed the order. Zero accountability from Howdens Altrincham and levied the blame for all of the above either at myself, my kitchen fitters or their central warehouse. At no point did I receive an apology for their appalling service. Great service prior to getting my order, but once they have your order they couldn't care less - all about the sales!
The kitchen was required as part of a commercial office refit, for which I had several other tradesmen (painters, carpet fitters, handymen, furniture installers etc) lined up on an extremely tight schedule to reduce the time colleagues would need to work from home. Howdens were aware of this and I had spent 4 months meticulously planning the timeline and logistics for this project. Their mismanagment caused me no end of stress, as well as wasted time spent in phone calls back and forth to them. The project incurred additional costs due to their delays. I have 3 more office refits to complete and I will be avoiding them at all costs - suggest you do the same!

Réponse de Howdens - Altrincham

Réponse de Howdens - Altrincham
Helpful knowledgeable staff giving good customer service.
Happy with my purchase and will be returning.

Réponse de Howdens - Altrincham
From start to finish Howden's have been Amazing, The lady on the desk was Brilliant knew exactly what our kitchen fitted needed and knew everything without looking it up. All the staff are efficient and extremely friendly. Had our new kitchen delivered this morning and the young lad was so helpful and friendly, could not ask for more. If you need a new Kitchen - Howdens is the place to go.

Réponse de Howdens - Altrincham
They say they price match like for like but they don't. They make their clients do the work to prove they are over priced and even then will find some reason not to match it. Avoid Altrincham branch the new manager is rude and they're not worth the effort.

Réponse de Howdens - Altrincham
Your ex manager John Worthington was brilliant. Diane is fantastic. Winston so helpful been buying kitchens for my rental properties from here for a long, long time.

Réponse de Howdens - Altrincham
Vicky at the Altrincham branch of Howdens has been an absolute angel helping with the unique nature of my order and logistic issues. Professional, knowledgable, polite, friendly and flexible, she went above and beyond to help and it's so very much appreciated.

Réponse de Howdens - Altrincham
Vicky, Aimee & Winston were a huge help at Howdens in Altrincham, rectifying several design issues, without their assistance it would have been difficult achieving completion, all three of them are a credit to their company.

Réponse de Howdens - Altrincham
I financed a large volume of cabinets as part of the renovations of a healthcare clinic. Unfortunately there was an error with the details on the invoice and Howdens were unwilling despite previous reassurances to correct this.
This resulted in an enormous amount of unnecessary stress and the renegotiation of a finance policy leaving me out of pocket and a potential negative strike in terms of credit.
I would avoid this company, one of the least helpful and unnecessarily stressful consumer experiences I have ever had, particularly given the volume purchased.

Réponse de Howdens - Altrincham
Help with unusual door problem.
Resolved with great effect.

Réponse de Howdens - Altrincham
The service offered by staff is professional, courteous and friendly. Staff do their uppermost to meet our needs with every enquiry. As a long standing customer I would highly recommend Howdens. Thanks to you all.

Réponse de Howdens - Altrincham
Very good services and specifically manager John and designer Gemma were excellent 👌🏻 in their professional work.

Réponse de Howdens - Altrincham
Karl at Altrincham is brilliant.
Always available on the phone and never misses a site visit. 5star .

Réponse de Howdens - Altrincham
Helpful staff, quality product, in budget, delivered on time. Thanks to all the staff at Altrincham

Réponse de Howdens - Altrincham

Réponse de Howdens - Altrincham
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