Been dealing with howdens now for some time never had a problem with any of there products until just recently, washing machine bang on nearly 3 years old developed a fault. They tried on several occ... Voir plus
L'entreprise a répondu

Railway Sidings, Lockhurst Lane, Holbrooks, CV6 5NJ Coventry, Wales & West, GB
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Been dealing with howdens now for some time never had a problem with any of there products until just recently, washing machine bang on nearly 3 years old developed a fault. They tried on several occ... Voir plus
L'entreprise a répondu
We have recently had a kitchen designed by Howdens and received excellent service from Tom. Tom was very friendly and helpful, he had a great attitude and he was very knowledgeable. He helped us go th... Voir plus
L'entreprise a répondu
Friendly staff with the best price and quality after shopping around. Appears to be a easy transition from order to delivery when required as they depending on outside manufatuers. Hassle free
L'entreprise a répondu
First time ordering a kitchen from Howdens. There was a lack of communication regarding the delivery and the design didn't workthat well. After speaking with the manager, he was able to sort it all ou... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Railway Sidings, Lockhurst Lane, Holbrooks, CV6 5NJ, Coventry, Wales & West, Royaume-Uni
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There was an issue with the order, thanks to Rachel the assistant manager all was resolved to my satisfaction.
Great customer service.

Réponse de Howdens - Coventry
I booked a 1500hrs kitchen design appointment and was called at 1458hrs to say that that the designer was not going to make it. The snobbishness of the staff at coventry foleshill road is unbelievable. Stay away from this depot. Wasted my wife and my whole day waiting for an appointment.

Réponse de Howdens - Coventry
Absolutely disgraceful company i spent over £9000 on my dream kitchen the delivery came and half the bits was missing i then had to chase them multiple times then they delivered the wrong parts so had the chase again i spoke to Callum as hes was a waste of space 6 months down the line and im still chasing things.. stay away !!!! Avoid at all costs !!!!!
Quality has gone down in recent years, but the prices keep increasing , not branch related, Howdens in general.

Réponse de Howdens - Coventry
It was great talking to members off staff resolved everything what needed to be done

Réponse de Howdens - Coventry

Réponse de Howdens - Coventry

Réponse de Howdens - Coventry

Réponse de Howdens - Coventry
My experience of Howdens Coventry Lockhurst Lane is such an ABSOLUTE DISGRACE that I have decided to keep my old kitchen that has lasted for decades and saved myself any further despair. Thank goodness I did not order my kitchen from these cowboys as they made me realise how extremely poor they were from the start.

Réponse de Howdens - Coventry
Please train your staff to check the stock in the warehouse not just looking on a screen, machines only know what humans program into them. Sitting on a chair telling customers lies is not the way forward for any company.
I have gone between three of your outlets to get two drawer units and still haven’t managed to fulfill my order. I don’t know how you intend to maintain a customer base going forward as this is not the first time this kind of thing has occurred, many of the fitters I have spoken to recently have had complaints about lack of interest by the shop staff whereas the warehouse people are the complete opposite, always helpful and obliging.
I’m just glad Calum is back in Coventry, just a shame he is on holiday over Christmas.

Réponse de Howdens - Coventry
I dealt with Jon ,Robbie and Robert at Howden insurance
Very helpful
I’ll give them 5 stars

Réponse de Howdens - Coventry
Excellent staff on the counter, always very helpful and knowledgeable.
A great help

Réponse de Howdens - Coventry
The crew at howdens are out of this world. Nothing is to much for them

Réponse de Howdens - Coventry
The whole ordering and buying experience was excellent, the lady at the ordering counter was very helpful

Réponse de Howdens - Coventry
Been dealing with howdens now for some time never had a problem with any of there products until just recently, washing machine bang on nearly 3 years old developed a fault. They tried on several occasions to fix it but unsuccessful the manager at the Lockhurst Lane branch was really helpful along with the counter staff replaced it with a New one. Great customer service and a big thank you to all who helped. Well done Howdens 👏

Réponse de Howdens - Coventry
Great service ! Quality products ! All the staff at Holbrook Coventry are 1st class including delivery guys . Very helpful 👏👏👏👏👏

Réponse de Howdens - Coventry
If not the worst Company(definitely the worst), on of the worst. Their communication is rubbish, their understand is rubbish their customer service is t9tally rubbish. The only thing they're good at, is ripping off people. They purposely send emails to a wrong email so customer don't reply and then they overcharge ypu interest rates, claim to the Court and charge a court fees. Just purposely and because they want to. They don't post reminders, they don't call t9 remind for a payment, they don't even respect the agreements of a credit that they approve. Strongly don't use and we are not suggesting this company.

Réponse de Howdens - Coventry
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