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Howdens - Hartlepool Avis 

69
•
TrustScore 5 sur 5

4,8

Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU Hartlepool, North East, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All good, from ordering at the counter to collecting in the warehouse. Everybody very pleasant and knowledgeable with regards to what I needed. Plus the materials are great quality to work with no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Howdens in Hartlepool - wouldn’t go anywhere else, staff are very helpful, and always smiling, especially Shelby. She is super helpful and knowledgeable about the company as a stockist. Highly recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a great branch at hartlepool , paul and Holly came out and measured up our kitchen , not an easy kitchen but they worked around it had some great ideas,went to see the plan in the office few twe... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Fournisseur de portes
  4. Magasin de meubles de chambre à coucher
  5. Magasin de meubles de cuisine
  6. Magasin de revêtements de sol

Écrit par l'entreprise

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Écrit par l'entreprise

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Coordonnées de contact

  • Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU, Hartlepool, North East, Royaume-Uni

  • 01429 275 914

4,8

Excellent

TrustScore 5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(69)

8 663 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

It's always a wonderfully experience at…

It's always a wonderfully experience at the hartlepool branch as all the staff are brilliant
Paul Brettell

10 février 2023
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Réponse de Howdens - Hartlepool

Hi Paul, Thanks for leaving this 5 star review for the Howdens - Hartlepool depot! Have a lovely day! Tash.

Noté 4 sur 5 étoiles

Good service willing to help out if…

Good service willing to help out if they are problems
Good manager and good team of friendly helpful staff

6 décembre 2022
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Réponse de Howdens - Hartlepool

Hi, Thanks for reviewing our Howdens – Hartlepool depot. Have a lovely day! Tash.

Noté 1 sur 5 étoiles

Do checks on the fitters list provided by Howdens.

I am a trade customer of Howdens and have been for over twenty years, as a building contractor who's business operates all over the North of England I have used numerous branches in different areas. This is the first time in all of my years dealing with the company I've felt the need to leave feedback on the service. We recently had a design and quote done for a £12,000 kitchen. We accepted the quote and due to our tight programme on site and being short staffed we asked the designer to recommend a fitter. The designer sent the plans to a kitchen fitter (Neil Fannan Joinery) and we received a quote which we accepted. This is something I've done with various Howdens in different areas without any issues. The kitchen fitter arranged dates inline with the schedule on site and started work. We had no initial issue as everything seemed to be getting carried out in a reasonable manner. Around 2 days before the kitchen was completed the kitchen fitter informed us he was going on holiday for two weeks and he wouldn't finish it until his return, this wasn't as agreed and was past the handover date for the project. We had to make it clear to him that we would have to put our own joiners onto the kitchen and complete the work. Its was at this point our foreman, an experienced joiner for more than 20 years started to discover numerous issues with the installation. Units not level, badly set out making door clearance difficult, blanking panels in corner units missing. In all it was poor quality. As a result of this we had our own joiners go over the installation and bring it upto the standard that we work to. I have no issues with the materials supplied by Howdens and will be using them again in the future. I do unfortunately have issues with the handling of my complaint to Hartlepool Howdens. I asked the designer to contact me regarding his recommendation of the fitter, this never happened. I contacted the branch and was told someone would call me back, this never happened. On my last attempt to highlight the issue I was passed to someone who said they where the assistant manager. When I explained the situation she bluntly told me they don't recommend installer's, they only provide a list for customers. The conversation became heated when I informed her that on this occasion the designer did recommend someone and I suggested that the installer he had provided shouldn't be on their list. I explained it wasn't acceptable to have some customer spend thousands of pounds on kitchen units to have it badly fitted. The response from the member of staff was that the fitter spends alot of money with the branch and would remain on the list of installer's. So in an effort to prevent someone who doesn't have a team of experienced joiners to correct poor workmanship I'm highlighting the issue on Trust pilot.

8 août 2022
Avis spontané
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Réponse de Howdens - Hartlepool

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Hartlepool depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Noté 5 sur 5 étoiles

Ordering at Howdens

Very helpful, order arrived on time, great advice regarding which materials to choose.

7 août 2022
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Réponse de Howdens - Hartlepool

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Noté 5 sur 5 étoiles

Great service!

10 avril 2022
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Réponse de Howdens - Hartlepool

Hello John, Thanks for leaving this positive review. All the best, Tash.

Noté 5 sur 5 étoiles

Spot on again

5 mars 2022
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Réponse de Howdens - Hartlepool

Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.

Noté 5 sur 5 étoiles

The staff at Hartlepool was very…

The staff at Hartlepool was very helpful and accommodating, they were helpful and reassuring as normal as always.

Couldn't
wish for better service.

24 août 2021
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Réponse de Howdens - Hartlepool

Hi Daniel. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Noté 5 sur 5 étoiles

Phil Angel as always went over and…

Phil Angel as always went over and above with our kitchen design, and continues to do so with everything other element of our house refurb. Wouldn’t chose anywhere else.

31 juillet 2021
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Réponse de Howdens - Hartlepool

Good afternoon, thank you for leaving a 5* review. We're sure that the team at the Hartlepool depot will be pleased to read this. Best wishes, Harriet.

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